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United Kingdom Local product
Light Blue

Light Blue

United Kingdom Local product

What is Light Blue?

Designed for all types of photographers, from one-person businesses to studios with several staff, Light Blue is a flexible piece of business management software that lets you keep on top of shoots, orders and contacts. It's bursting with clever things to help you to run a busy and successful photography business, and makes it easy to manage your image files, publish them in attractive web galleries, and profit from them.

Who Uses Light Blue?

All types of photographers, from one-person businesses to studios with several staff.

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Light Blue

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Reviews of Light Blue

Average score

Overall
4.8
Ease of Use
4.1
Customer Service
5.0
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
25%
Tomasz
Tomasz
Professional Photographer in Poland
Verified LinkedIn User
Photography, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Finally app instead of web page

5.0 5 years ago

Pros:

Using 'old school' app instead of a web page/application for business software feels more natural to me. Like it!

Cons:

As with the other "business software" you have to learn how to use it with your process.

Andrew
Director/Photographer in UK
Photography, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Complex, but better than competitors

5.0 3 years ago

Comments: All our client management, including automated workflow and communications, are done in one place - whether it's enquiry management, bookings, emails, text messages, follow-up and feedback, quoting, invoicing - we do it all in LightBlue. I operate with wedding clients and commercial and have different contracts, workflows, and comms, and that's all easy to separate and manage in LightBlue.

Pros:

LightBlue houses all photography client management in one box, along with finance and resource tracking, inventory, etc. The system is almost totally customisable and can be used as detailed as needed.

Cons:

It is complex and daunting at first. When you install LightBlue it looks hard to use vs the competition. However, a quick video call with their support team has you up and running and knowledgable in about 2 hours.

Laurence
Owner in UK
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great client management software

4.0 5 years ago

Comments: Essential for managing a photo business (especially in the UK) once you have more than a few clients

Pros:

The ability to set up client workflows & the great customer support. There is an awful lot you can do with Light Blue.

Cons:

Not always easy to find how to do something

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

We use this software to keep the team updated on client inquiries and ongoing projects

5.0 6 years ago

Pros:

It provides a fair amount of customization. You are able to input a lot of different types of information from Contacts, Service Quotes, Invoicing and Payments and Scheduling. Really like being able to link contacts to all the data entries; including inquiries, sales, payments etc. I can easily open a contact and see the people they are linked to, the quotes/sales/payments/projects they are associated with. Assigning tasks to specific users and clearly listing the "to do" list on the main page. Lots of tutorials/webinars provided online by the company Shows history of logs of each project.

Cons:

No decent solution to print contacts information on envelopes (no ability to customize formatting to North American style addressing) Slight learning curve. Takes time to set up custom document templates and workflows. File sharing/document contributing could be improved. No way to add customized databases, My personal need requires me to be able to list filenames that are separated into groups. The invoices must include the list of files organized by the recipient teams for the client to be able to chargeback their teams separately. Geared heavily toward wedding photographers and print selling. I have no idea what the colour coding of records means, no legend. Not sure how shoot records are sorted. They just seem to be randomly sorted if there is no shoot date added to the record. High initial cost

Jim
Owner in Canada
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Helps manage dozens of moving targets

5.0 2 years ago

Comments: My experience with the software has been very positive. The support is extremely good - best I've ever had in this field. When I do run into a question, they are quick to help.

Pros:

I've used several studio management platforms in the past and so far Light Blue has been the best. It helps organize all the moving parts of client management, studio assets, shoots, and sales.

Cons:

It sometimes takes quite a bit of time to figure out how to do what I want to do.