---
description: Discover the benefits and disadvantages of Seraf.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Seraf Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Seraf](/software/1062531/seraf)

# Seraf

Canonical: https://www.capterra.co.uk/software/1062531/seraf

> A Manufacturing AI Platform
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Seraf?

Manufacturing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Verenia
- **Location**: Lisle, US
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Collaboration Tools
- Communication Management
- Customer History
- Reporting/Analytics

## Support Options

- Email/Help Desk

## Category

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)

## Alternatives

1. [Viber](https://www.capterra.co.uk/software/180348/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.capterra.co.uk/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.capterra.co.uk/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.capterra.co.uk/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "A solution for me, my team , and the whole company" — 5.0/5

> **Kevin** | *6 March 2024* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: As a VP, the standout feature of Seraf for me is its ability of bringing all our essential tools into one spot. This has been a huge time-saver for us in sales, letting us put more energy into connecting with clients and chasing leads, instead of getting bogged down by jumping from one app to another. It's made our day-to-day operations smoother and more focused on driving sales forward.
> 
> **Cons**: None, I wish I had something like this much sooner
> 
> Its been great using this tool and seeing others in my team benefit from its capabilities.  Friendly and helpful team over at Seraf ready to deliver custom made solutions.

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### "Seraf Review, Customer Service Org" — 5.0/5

> **Mike** | *26 February 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Seraf greatly enhances usability for all our customer service teams. Navigating through the platform is straightforward, and the layout is very intuitive. This allows our team to access information quickly and efficiently. Before Seraf, it could take us hours or even days to search through different systems to find the information we need, but now it only takes a minute to find all the answers we’re looking for. As a result, our customer service reps are more efficient at managing customer inquiries and resolving any issues in seconds. Every aspect of our customer service workflow is integrated within the platform, enabling us to deliver exceptional support well beyond our prior workflow.
> 
> **Cons**: Any issue I had was addressed and corrected by the Seraf delivery team

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1062531/seraf)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10017658/Seraf/> |
| en-AE | <https://www.capterra.ae/software/1062531/seraf> |
| en-AU | <https://www.capterra.com.au/software/1062531/seraf> |
| en-CA | <https://www.capterra.ca/software/1062531/seraf> |
| en-GB | <https://www.capterra.co.uk/software/1062531/seraf> |
| en-IE | <https://www.capterra.ie/software/1062531/seraf> |
| en-IL | <https://www.capterra.co.il/software/1062531/seraf> |
| en-IN | <https://www.capterra.in/software/1062531/seraf> |
| en-NZ | <https://www.capterra.co.nz/software/1062531/seraf> |
| en-SG | <https://www.capterra.com.sg/software/1062531/seraf> |
| en-ZA | <https://www.capterra.co.za/software/1062531/seraf> |

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