---
description: Discover the benefits and disadvantages of Instadesk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Instadesk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Instadesk](/software/1062492/instadesk)

# Instadesk

Canonical: https://www.capterra.co.uk/software/1062492/instadesk

> Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Instadesk?

E-commerce, Finance, Education, Gaming Industry, etc.

## About the vendor

- **Company**: ZKJ Technology

## Commercial Context

- **Target Audience**: 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, Indonesian, Spanish, Traditional Chinese
- **Available Countries**: Argentina, Bolivia, Brazil, Cambodia, Chile, China, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Hong Kong SAR China, India, Indonesia, Japan, Jordan, Macao SAR China, Malaysia, Paraguay, Peru and 10 more

## Features

- Activity Dashboard
- Agent Interface
- Auto-Dialer
- Automated Routing
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- IVR
- Knowledge Base Management
- Multi-Channel Communication
- Natural Language Processing
- Quality Management
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workforce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1783 reviews)
2. [inconnect](https://www.capterra.co.uk/software/164772/omnichannel) — 3.9/5 (19 reviews)
3. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (991 reviews)
4. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (264 reviews)
5. [NiCE CXone](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1062492/instadesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10017635/Instadesk/> |
| en-AE | <https://www.capterra.ae/software/1062492/instadesk> |
| en-AU | <https://www.capterra.com.au/software/1062492/instadesk> |
| en-CA | <https://www.capterra.ca/software/1062492/instadesk> |
| en-GB | <https://www.capterra.co.uk/software/1062492/instadesk> |
| en-IE | <https://www.capterra.ie/software/1062492/instadesk> |
| en-IL | <https://www.capterra.co.il/software/1062492/instadesk> |
| en-IN | <https://www.capterra.in/software/1062492/instadesk> |
| en-NZ | <https://www.capterra.co.nz/software/1062492/instadesk> |
| en-SG | <https://www.capterra.com.sg/software/1062492/instadesk> |
| en-ZA | <https://www.capterra.co.za/software/1062492/instadesk> |

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