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What is Guestflow?
Guestflow is an innovative customer relationship management (CRM) system designed specifically for short-term rental hosts and agents seeking to streamline and scale their operations. With Guestflow, hosts can easily manage guest workflows, while maintaining control over all aspects of the customer journey.
Guestflow is the first STR-specific CRM that has team collaboration, customised workflow control, and guest messaging features built in. Become more efficient and outsource more easily today
Who Uses Guestflow?
Short-Term Vacation Rental, serviced accommodation airbnb hosts and agents looking to streamline back office operations.
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Reviews of Guestflow
Average score
Reviews by company size (employees)
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- 51-200
- 201-1,000
- >1,001
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Takes away the noise
Comments: Great experience. Awesome leadership team that truly cares about making things simpler and more intuitive for short term rental providers
Pros:
How much the team like it and now can't do without it. Exciting new features and keen to be part of new developments in the future. Great, easy to use platform.
Cons:
Like most we want everything now. The features we want can't come soon enough!
CUSTOMER SERVICE CHAMPIONS USE GUESTFLOW
Pros:
Guestflow is helpful in managing my bookings seamlessly from start to finish. It's great to know that the platform provides you with a comprehensive solution for handling all aspects of customer bookings in one place
Cons:
Whilst there has been a few glitches to start off with, the customer support has been second to none
Game changer
Comments: From start to finish it's changed our business. It's efficient and cost-effective. Created by a team who understand the business inside out. Everyone needs this product!
Pros:
This software has been a revelation within our business. It is very user-friendly, and everything is easily accessible. You can filter your bookings, making it easier to find what you're looking for in less than a few seconds. It has the best tech back-up if you experience any glitches, these are fixed almost immediately.
Cons:
I can't say I've disliked anything about Guestflow.
Amazing software, that has helped our business run smoother.
Pros:
Guestflow offers a seamless solution for managing bookings from start to finish. It's reassuring to have a platform that covers all aspects of customer bookings in one place, making the process efficient and hassle-free. As Guestflow continues to evolve with regular updates and new features, we make it a priority to provide feedback to the development team. It's gratifying to see that they actively listen to our input and take steps to implement our suggestions, ensuring that the platform meets our evolving needs.
Cons:
Despite a few initial glitches, the customer support has been outstanding.
A Game-Changer for Our Team
Comments: It has become the core of our operations. Guestflow's user-friendly interface has eliminated the need for multiple platforms, improving efficiency and accountability. It specifically caters to the unique needs of the short-term rental industry, providing features like automated guest messaging and integrated task management. The collaboration tools facilitate seamless teamwork, allowing us to provide exceptional guest experiences
Pros:
Transformative impact on our team Streamlining communication and task coordination
Cons:
Why hadn't we had software like Guestflow earlier?
