--- description: Discover the benefits and disadvantages of Perplexity. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Perplexity Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Generative AI Tools](/directory/34155/generative-ai/software) > [Perplexity](/software/1058833/perplexity) # Perplexity Canonical: https://www.capterra.co.uk/software/1058833/perplexity Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1058833/perplexity?page=2) > Perplexity leverages the latest advancements in artificial intelligence and machine learning to provide unparalleled solutions. > > Verdict: Rated **4.3/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 33 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Perplexity ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Content Generation - Data Augmentation - Foundation Model - Natural Language Processing - Personalization and Recommendation - Prompt Engineering - Simulation and Scenario Generation - Transformer Model ## Support Options - Chat ## Category - [Generative AI Tools](https://www.capterra.co.uk/directory/34155/generative-ai/software) ## Alternatives 1. [Blaze](https://www.capterra.co.uk/software/1056061/blaze) — 4.8/5 (723 reviews) 2. [Replit](https://www.capterra.co.uk/software/1051536/replit) — 4.4/5 (157 reviews) 3. [1min.AI](https://www.capterra.co.uk/software/1065472/1min-ai) — 4.7/5 (475 reviews) 4. [ChatGPT](https://www.capterra.co.uk/software/1049484/chatgpt) — 4.4/5 (355 reviews) 5. [NightCafe](https://www.capterra.co.uk/software/1032973/nightcafe) — 4.7/5 (83 reviews) ## Reviews ### "Better then Chatgpt" — 4.0/5 > **Verified Reviewer** | *15 July 2025* | Construction | Recommendation rating: 3.0/10 > > **Pros**: I most like the way that you can communicate with the AI and how quickly it can respond. Better then most of the similar programs > > **Cons**: When you using the voice communication you can’t be understood if there is some noise in the background. > > I advise this application because it’s very easy and handy to use. Can use for work or for fun and it always helps you, specially when you most need it\! ----- ### "Excellent research and analysis assistant." — 5.0/5 > **Prachi** | *18 January 2026* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Very detailed academic responses to questions, with sources clearly listed. Excellent for research and analysis. > > **Cons**: Responses are less creative. There should also be a way to access the chatbot offline without connectivity. > > Excellent for academic analysis and research. Sources are cited which makes it easier to trust responses. ----- ### "Very helpful 85% of the time, but not always. Watch out." — 4.0/5 > **José Javier** | *24 April 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The fact that It multiplies your processing power, not only in searches, but also in helping you organise and prioritise everyday activities > > **Cons**: Lack of consistency. I feel that I do not always get the same level of "intelligence". Sometimes you feel the agent is totally aligned with your intentions. Some other times It seems sluggish. > > Very positive on the whole. Very useful tool. Specially performing internet searches which always come with accurate sources. ----- ### "Designing experiments with AI models" — 4.0/5 > **Waheed Ahmad** | *9 December 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: I am a researcher and this app has helped me organise my literature and experiments in a great way. In addition, I am using the app daily for generating emails and refining them so that it gives consistency to my email. I like the way it reasons scientifically and can give one actual research papers. > > **Cons**: I feel with the advent of new AI model like ChatGPT 5.1 and Grok4.1, it is somehow lagging behind. In addition to this, the feature of not being able to generate word or pdf files is something that I do not like. > > My overall experience is great. I am using this daily in my life for organising my experiments, designing new experiments and take a hold of literature in my field. I also use it for analysis of my scientific data like growth curves, PCR, genomics and proteomics. ----- ### "Terrible customer support" — 1.0/5 > **Melad** | *6 April 2026* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: You can change models mid chat, fast q\&a experience, and overall decent app for getting quick answers to questions or doing research-type work > > **Cons**: Their customer support is terrible. I joined a friend's enterprise plan for a couple months to try it out and then left, then all my chats and spaces disappeared as if I started a fresh account. My previously pro account also is no longer working for some reason even though I still have another 7 months left on my plan. I email their enterprise support, get a chatbot response with a canned message to follow certain instructions which I did, and then complete silence for 2 weeks. I follow up, get the same chatbot answering saying I'll get a response when I can, and then more silence. After another week, I email their other support (non enterprise) saying the situation and how I've gotten no response for weeks and the same AI said that it escalated that request and I'll hear back in 2 days. It's now been over a week. First I didn't know if it was just me or if their customer support sucks, but then I searched online and it turns out that their support actually does suck because I'm far from being the only one. tldr is that this is the worst customer support I have experienced in a really long time. I'd be embarrassed if this were my company. Safe to say that I won't be using perplexity anymore which is a shame because I was looking forward to using the new computer feature, but I'm going to use manus instead ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1058833/perplexity?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1058833/perplexity) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data