---
description: Discover the benefits and disadvantages of Cloud PBX.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud PBX Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Cloud PBX](/software/1057004/cloud-pbx)

# Cloud PBX

Canonical: https://www.capterra.co.uk/software/1057004/cloud-pbx

> The only cloud telephony provider connecting global offices with one connection, contract, invoice, and trilingual support. Since 2013.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cloud PBX?

SMBs and enterprises with headquarters and branches across Europe, Latin America, North America, and Pacific. Companies seeking one provider to unify global communication and reduce admin complexity.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Virtual Call

## Commercial Context

- **Starting Price**: CHF 24.50
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Modern telephone system in the cloud, location-independent and flexible. Minute flat packages can be ordered individually per user and can be canceled monthly. Minute flat packages also available for the entire telephone system for all users together. Optional MS Teams Direct Routing per user.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, German
- **Available Countries**: Argentina, Austria, Belgium, Brazil, Colombia, Czechia, France, Germany, Luxembourg, Netherlands, Peru, Poland, Romania, Spain, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Automatic Call Distribution
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Communication Management
- Conferencing
- Customisable Reports
- IVR
- Queue Management
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Virtual Extensions

## Integrations (11 total)

- Bitrix24
- Google Workspace
- HubSpot CRM
- Microsoft 365
- Microsoft Teams
- Odoo
- Salesforce Platform
- WhatsApp
- Zendesk AI
- Zoho CRM
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software)

## Alternatives

1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
2. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [HoduPBX](https://www.capterra.co.uk/software/208449/hodupbx) — 5.0/5 (21 reviews)
4. [Zoom Phone](https://www.capterra.co.uk/software/208535/zoom-phone) — 4.5/5 (243 reviews)
5. [GoTo Connect](https://www.capterra.co.uk/software/163604/goto-connect) — 4.5/5 (668 reviews)

## Reviews

### "Sehr zufrieden mit Cloud PBX" — 5.0/5

> **Dominik** | *30 December 2023* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Die Cloud PBX ist einfach und schnell zu bedienen.
> 
> **Cons**: Mir fällt hierzu gerade nichts ein, da ich mit allem zufrieden bin.
> 
> Super Eigenschaften und einfach zu bedienen

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1057004/cloud-pbx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1057004/cloud-pbx> |
| de-AT | <https://www.capterra.at/software/1057004/cloud-pbx> |
| de-CH | <https://www.capterra.ch/software/1057004/cloud-pbx> |
| en | <https://www.capterra.com/p/10014277/Cloud-PBX/> |
| en-AE | <https://www.capterra.ae/software/1057004/cloud-pbx> |
| en-AU | <https://www.capterra.com.au/software/1057004/cloud-pbx> |
| en-CA | <https://www.capterra.ca/software/1057004/cloud-pbx> |
| en-GB | <https://www.capterra.co.uk/software/1057004/cloud-pbx> |
| en-IE | <https://www.capterra.ie/software/1057004/cloud-pbx> |
| en-IL | <https://www.capterra.co.il/software/1057004/cloud-pbx> |
| en-IN | <https://www.capterra.in/software/1057004/cloud-pbx> |
| en-NZ | <https://www.capterra.co.nz/software/1057004/cloud-pbx> |
| en-SG | <https://www.capterra.com.sg/software/1057004/cloud-pbx> |
| en-ZA | <https://www.capterra.co.za/software/1057004/cloud-pbx> |
| pt | <https://www.capterra.com.br/software/1057004/cloud-pbx> |
| pt-PT | <https://www.capterra.pt/software/1057004/cloud-pbx> |

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