--- description: Discover the benefits and disadvantages of Keycafe. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Keycafe Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Key Management Software](/directory/31455/key-management/software) > [Keycafe](/software/1056363/keycafe) # Keycafe Canonical: https://www.capterra.co.uk/software/1056363/keycafe Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/1056363/keycafe?page=2) > Keycafe provides secure electronic key lockers with real-time access control, activity tracking, and software integrations for property > > Verdict: Rated **4.9/5** by 187 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Keycafe? Hotels, Auto Dealerships, Car Rentals, Property Management, Facilities, Fleets, Government, Police, Fire, Education, Trucking, Logistics, Construction ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 187 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Keycafe ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Keycafe's business plans are designed to provide scalable key management solutions for a variety of commercial needs. The Lite plan, at $59 per month, is perfect for small businesses, offices, and facilities, offering basic features for a single location. For businesses with more complex needs, the Premium plan, at $115 per month per location, is a popular choice. It caters to short-term rentals, multi-location businesses, and large fleets by providing advanced features like third-party integrations, programmable alerts, and API access. The top-tier Business Pro plan, at $175 per month per location, is ideal for large organizations and enterprises. It offers all the features of the Premium plan, plus multi-organization management and advanced workflow capabilities. All business plans require the purchase of a SmartBox, which starts at $2,750, to securely store and manage keys. These plans provide a comprehensive solution for businesses to streamline their key management, enhance security, and improve operational efficiency. Keycafe has 3 pricing editions, from $59 to $175. A free trial of Keycafe is also available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 68 more ## Features - Access Controls/Permissions - Audit Trail - Key Holder Management - Master Key Management ## Integrations (9 total) - Fleetio - Guesty - Hostaway - Mews - Microsoft Entra ID - Rentanium - Renthub - Res:harmonics - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Key Management Software](https://www.capterra.co.uk/directory/31455/key-management/software) ## Alternatives 1. [ManageEngine Key Manager Plus](https://www.capterra.co.uk/software/159539/manageengine-key-manager-plus) — 4.5/5 (2 reviews) 2. [HandyTrac](https://www.capterra.co.uk/software/1082298/HandyTrac) — 4.9/5 (13 reviews) 3. [KeyNest](https://www.capterra.co.uk/software/211672/keynest) — 4.4/5 (11 reviews) 4. [WebTMA](https://www.capterra.co.uk/software/15155/tma) — 4.8/5 (26 reviews) 5. [KeyTrak](https://www.capterra.co.uk/software/178142/keytrak) — 2.0/5 (9 reviews) ## Reviews ### "Great Products and Customer Service" — 5.0/5 > **Neil** | *28 April 2025* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and streamlining our business. > > **Cons**: No Wifi connection on old equipment, small screen on old equipment. > > Great product, we have used KeyCafe for a number of years now and have upgraded to the new equipment. ----- ### "Efficient, Secure, and Seamless Key Management with Keycafe" — 5.0/5 > **Daniel** | *24 February 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Keycafe is its simplicity and security. The system is incredibly easy to use, making key collection and drop-off seamless for our guests. The built-in camera and random box allocation provide added security, which is crucial for us. It’s also very efficient, reducing administrative work and stress for our team, and enhancing the overall experience for everyone involved. > > **Cons**: Honestly, there’s very little to dislike about Keycafe. If I had to mention something, it would be the initial learning curve for new users, but once familiar with the system, it becomes intuitive and easy to use. Overall, it’s been a great solution for us > > verall, our experience with Keycafe has been extremely positive. The system has made key management much more efficient, seamless, and secure. Our guests appreciate the ease of key collection and drop-off, and the added security features, like the built-in camera and random box allocation, have given us peace of mind. It’s also reduced the workload on our team, allowing us to focus more on other important aspects of our operations. We’ve been very pleased with how it’s improved our overall process\! ----- ### "A very good Product with Great support" — 5.0/5 > **Daniel** | *24 January 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: The ease with which you set up keys and, the alerts you receive when keys have been picked up. Also the mobile application is very helpful > > **Cons**: The fact that users will open the doors and not remove the keys. This can be easily fixed though > > An easy system to setup with great support that has fulfilled all my key management needs ----- ### "Does what we need to secure and audit keys" — 5.0/5 > **Michael** | *5 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Great Product that fulfils our key security and audit process for a great price. > > **Cons**: Nothing so far. We were happy with the whole process > > Great service and support pre sales and post sales ----- ### "KeyCafe works for Law Enforcement" — 5.0/5 > **Jeff** | *28 March 2026* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: I think most of our staff members (currently around 100 employees and soon to be expanding to more) find that the system is easy to use. The backend management of keys, groups and employees is very easy to setup and maintain. The simplicity of the system and easy training helped to ensure agency-wide buy in to a workforce that doesn't deal well with technology changes. > > **Cons**: There were a couple of things that I didn't particularly enjoy. The first is that sometimes the doors get stuck and won't open. This is frustrating and problematic as most of our employees are in a hurry to get their keys and start their day. The KeyCafe support recommended lubricating the doors (which I think helped somewhat). The product was mounted in accordance with the instructions, but the doors need to work every time. This is a known problem as there is a section on the troubleshooting to diagnose this issue. The second issue that I have is that the security permissions are inflexible and limited. I wish there were more granular options for users. There are only a few categories that I feel could be expanded to better fit the needs of our agency. I also wish that the KeyCafe boxes were bigger. > > Overall, we are happy with the product. We use KeyCafe in a unique way to manage the keys to our fleet of vehicles as well as the keys to our lockboxes for the checking in and out of our bank of Taser X26p devices. We now have a secure way to track this with a solid audit trail. I also appreciate the ability to utilize the remote application for those users with the correct permissions. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/1056363/keycafe?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1056363/keycafe) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data