---
description: Discover the benefits and disadvantages of Downtime Solutions.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Downtime Solutions Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [Downtime Solutions](/software/1054153/downtime-solutions)

# Downtime Solutions

Canonical: https://www.capterra.co.uk/software/1054153/downtime-solutions

> dbtech’s Downtime Solution ensures that your medical facility can continue to provide quality patient care and operate more efficiently
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Downtime Solutions?

dbtech works with hospitals and medical facilities

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: dbtech

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Charting
- Document Management
- EMR/EHR
- HIPAA Compliant
- In-Patient Management
- Inventory Management
- Medical Billing
- Out-Patient Management
- Patient Records Management
- Patient Scheduling
- Physician Management
- Physician Scheduling
- Records Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software)

## Related Categories

- [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software)
- [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software)
- [Hospital Management Software](https://www.capterra.co.uk/directory/30096/hospital-management/software)

## Alternatives

1. [Pabau](https://www.capterra.co.uk/software/140062/pabau-crm) — 4.7/5 (613 reviews)
2. [ModMed](https://www.capterra.co.uk/software/124590/ema) — 4.4/5 (363 reviews)
3. [DocVilla](https://www.capterra.co.uk/software/203619/docvilla) — 5.0/5 (74 reviews)
4. [Practice Better](https://www.capterra.co.uk/software/159263/better) — 4.8/5 (96 reviews)
5. [athenaOne](https://www.capterra.co.uk/software/98735/athenaone) — 3.8/5 (907 reviews)

## Reviews

### "St. Joseph's Downtime Solutions - A Difference Maker" — 4.0/5

> **Maureen** | *15 October 2023* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: After implementing the RAS downtime solution we cut our downtime recovery process drastically.  We have also been able to minimize the amount of split records since the EMPI information is available when selecting patients.  This has also helped with ensuring we capture and recover all downtime registrations and visits.
> 
> **Cons**: The inability to have real bed board tracking to allow for easy use of moving and easily tracking patients for an extended down time.
> 
> Using the RAS downtime solution has been a benefit for St. Joseph's as we have monthly scheduled events.  Users are able to recover from the downtimes in less amount of time which helps a smoother workflow process for getting patients into the system quicker.

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### "Downtime Solutions is a must have\!" — 5.0/5

> **John** | *13 October 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: By integrating Downtime Solution into our disaster recovery strategy it has helped minimize the effects of outages and in turn provide continuous delivery of high-quality patient care.
> 
> **Cons**: This product has nothing to dislike about this product.  Downtime Solutions has given our organization a feeling of security in case of downtime.
> 
> By enabling staff to seamlessly input and store data, the solution significantly shortened the time needed for recovery. Previously, our organization used to require numerous hours to recover for each hour of downtime. However, with Downtime Solutions, this downtime was significantly diminished. This substantial decrease in recovery time directly leads to cost reductions and heightened operational effectiveness. Staff members can swiftly return to their duties, minimizing interruptions and maximizing productivity.

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### "Ras Downtime Solution" — 5.0/5

> **Cynthia** | *12 October 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: At SJH, we already had Ras in place and the users were very familiar with it.  The system is very user friendly and training needed was minimal.  The solution was a standalone solution with servers available  in house and not dependent upon outside web, internet or cloud services in order to run.  The cost of the solution was accommodating for the budget yet the feature functionality was robust and rich.
> 
> **Cons**: As development partners for the solution, it took more time than expected to get the application where we needed it and implemented.
> 
> It was a very good experience. DB is very customer savvy, they are open to customizations to meet the needs of their customers and are great partners for any organization.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1054153/downtime-solutions)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012992/Downtime-Solutions/> |
| en-AE | <https://www.capterra.ae/software/1054153/downtime-solutions> |
| en-AU | <https://www.capterra.com.au/software/1054153/downtime-solutions> |
| en-CA | <https://www.capterra.ca/software/1054153/downtime-solutions> |
| en-GB | <https://www.capterra.co.uk/software/1054153/downtime-solutions> |
| en-IE | <https://www.capterra.ie/software/1054153/downtime-solutions> |
| en-IL | <https://www.capterra.co.il/software/1054153/downtime-solutions> |
| en-IN | <https://www.capterra.in/software/1054153/downtime-solutions> |
| en-NZ | <https://www.capterra.co.nz/software/1054153/downtime-solutions> |
| en-SG | <https://www.capterra.com.sg/software/1054153/downtime-solutions> |
| en-ZA | <https://www.capterra.co.za/software/1054153/downtime-solutions> |

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