---
description: Discover the benefits and disadvantages of Gainsight Customer Success.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gainsight Customer Success Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [POS Systems](/directory/20052/point-of-sale/software) > [Gainsight Customer Success](/software/1053834/aloha-essentials-pos)

# Gainsight Customer Success

Canonical: https://www.capterra.co.uk/software/1053834/aloha-essentials-pos

> Cloud-based customer success platform helping CS teams manage account health, automate workflows, forecast renewals, and identify.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Gainsight Customer Success?

Small, midsize, and large businesses with subscription or recurring revenue models, primarily in B2B SaaS, Computer Software, Telecommunications, Financial Services, Healthcare, and Corporate.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NCR VOYIX
- **Founded**: 1884

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Japanese
- **Available Countries**: United States

## Features

- Health Score

## Integrations (17 total)

- Azure DevOps Labs
- Claude
- Databricks
- Dynamics 365 Sales
- Fin
- Gong
- HubSpot Sales Hub
- Jira
- Matik
- Microsoft Teams
- My Telescope competitive compass
- Productboard
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Snowflake

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software)

## Related Categories

- [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software)
- [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software)
- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)
- [Customer Retention Software](https://www.capterra.co.uk/directory/34255/customer-retention/software)

## Alternatives

1. [Lightspeed Restaurant](https://www.capterra.co.uk/software/211849/lightspeed-resturant) — 4.4/5 (216 reviews)
2. [Lightspeed Retail](https://www.capterra.co.uk/software/120491/lightspeed-retail) — 4.0/5 (976 reviews)
3. [Epos Now](https://www.capterra.co.uk/software/152638/epos-now) — 3.8/5 (730 reviews)
4. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1335 reviews)
5. [Venmo](https://www.capterra.co.uk/software/182159/venmo-) — 4.7/5 (9307 reviews)

## Reviews

### "Experienced Aloha User" — 4.0/5

> **Kelly** | *10 September 2023* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: I like Aloha, it's easy to use and understand. I appreciate the help features.
> 
> **Cons**: It seems a few years behind other products such as Toast
> 
> I have been able to self help using it.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1053834/aloha-essentials-pos)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012766/ALOHA-ESSENTIALS-POS/> |
| en-AE | <https://www.capterra.ae/software/1053834/aloha-essentials-pos> |
| en-AU | <https://www.capterra.com.au/software/1053834/aloha-essentials-pos> |
| en-CA | <https://www.capterra.ca/software/1053834/aloha-essentials-pos> |
| en-GB | <https://www.capterra.co.uk/software/1053834/aloha-essentials-pos> |
| en-IE | <https://www.capterra.ie/software/1053834/aloha-essentials-pos> |
| en-IL | <https://www.capterra.co.il/software/1053834/aloha-essentials-pos> |
| en-IN | <https://www.capterra.in/software/1053834/aloha-essentials-pos> |
| en-NZ | <https://www.capterra.co.nz/software/1053834/aloha-essentials-pos> |
| en-SG | <https://www.capterra.com.sg/software/1053834/aloha-essentials-pos> |
| en-ZA | <https://www.capterra.co.za/software/1053834/aloha-essentials-pos> |

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