--- description: Discover the benefits and disadvantages of Admin By Request. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Admin By Request Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Admin By Request](/software/1049624/admin-by-request) # Admin By Request Canonical: https://www.capterra.co.uk/software/1049624/admin-by-request Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/1049624/admin-by-request?page=2) > Endpoint privilege management with just-in-time admin elevation, full auditing, and secure remote access for Windows, macOS, and Linux. > > Verdict: Rated **4.9/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Admin By Request? Organizations of all sizes across industries including healthcare, finance, manufacturing, education, and government that need secure, compliant, and productive endpoints without slowing down IT. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 68 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Admin By Request ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Lifetime free plan for 25 seats including all features and products, with no confusing pricing tiers, paid add-ons, or modules. Additional seats are available for paid plans, with support and onboarding included. Number of seats + duration of term = your price. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Japanese, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Access Management - Activity Dashboard - Activity Tracking - Application Access Control - Application Security - Audit Trail - Behavioural Analytics - Compliance Management - Configuration Management - Device Management - ML Algorithm Library - Mobile Access - Model Training - Monitoring - Multi-Factor Authentication - Multiple Authentication Methods - Policy Management - Process/Workflow Automation - Real-Time Notifications - Remote Access Management - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Sharing - Self Service Portal - Single Sign On - Third-Party Integrations - User Activity Monitoring - User Management - User Provisioning - User Session Management - Workflow Management ## Integrations (11 total) - Jira - Microsoft Entra ID - Microsoft Intune - Microsoft Power BI - Microsoft Sentinel - Microsoft Teams - Okta - SAMLink Processor - ServiceNow - Slack - Splunk Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software) - [Multi-Factor Authentication Software](https://www.capterra.co.uk/directory/33157/multi-factor-authentication/software) - [Customer Identity and Access Management (CIAM) Software](https://www.capterra.co.uk/directory/32816/customer-identity-and-access-management-%28ciam%29/software) - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) - [Remote Desktop Software](https://www.capterra.co.uk/directory/31955/remote-desktop/software) ## Alternatives 1. [Bitwarden](https://www.capterra.co.uk/software/210695/bitwarden) — 4.7/5 (213 reviews) 2. [JumpCloud Directory Platform](https://www.capterra.co.uk/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews) 3. [Okta](https://www.capterra.co.uk/software/119653/okta) — 4.7/5 (930 reviews) 4. [Microsoft Entra ID](https://www.capterra.co.uk/software/219692/azure-active-directory) — 4.7/5 (55 reviews) 5. [BeyondTrust Remote Support](https://www.capterra.co.uk/software/86962/bomgar) — 4.6/5 (2009 reviews) ## Reviews ### "It just works" — 5.0/5 > **Kane** | *22 October 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Really impressed with how easy the platform is to use and deploy. It’s straightforward for users to get started without needing much technical support. The customer service team has been quick to respond to any issues, and they genuinely listen to feedback to help improve the experience > > **Cons**: There is currently nothing I don't like with Admin by request, as it does what it says on the tin and just works ----- ### "Perfect way to give limited admin access to remote users" — 5.0/5 > **James** | *11 March 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ability to allow remote users with limited connectivity the ability to install/customize software without direct remote admin support. > > **Cons**: On rare occasions, it doesn't work as expected and I must uninstall it, log in as admin, install software, then reinstall AdminByRequest. VERY rare...1% of the time. > > It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators. ----- ### "AbR honest review and feedback" — 3.0/5 > **Wil** | *14 July 2025* | Education Management | Recommendation rating: 4.0/10 > > **Pros**: Intuitive interface and straightforward deployment. Pricing is reasonable. End users and IT teams alike appreciate the non-disruptive nature of the solution. > > **Cons**: Slow response times for privilege elevation requests or automated workflows are a frequent point of criticism due to lack of automation and off line keys do not work bricking the machine. > > Overall, Admin By Request is most appreciated for its user-friendly approach to privileged access management, robust security features, and cost-effective, flexible deployment that supports both IT efficiency and end-user productivity. It needs further refinement and added features. ----- ### "Great product" — 5.0/5 > **Andrew** | *1 January 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and add new apps into the dashboard. Giving users admin rights has been very easy. Apple watch and mobile app have been great. > > **Cons**: Little hard at first to setup but support was very helpful once going. After that it's very easy to use > > 10/10, I would recommend this to anyone that needs to provide admin rights to users when needed and whitelist apps. ----- ### "Excellent tool for controlling admin rights" — 5.0/5 > **Morten** | *12 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: My company has used Admin By Request for several years and it works perfectly. Using this tool we can in a simple and easy way control our users admin access to Windows devices. Another great feature is the audit log of device changes. Furthermore, we can group our users - e.g. our developers can run specific programs pre-approved. We also use ABR on our Windows servers which is great for auditing. The license price is very fair. The communication with the ABR team has been very pleasant. > > **Cons**: No real problems. The helpdesk could be a bit faster. Adding extra licenses could be easier and more smooth. > > Overal my experience with ABR has been great and I can highly recommend it. The initial setup worked like a charm. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/1049624/admin-by-request?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1049624/admin-by-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Structured Data