--- description: Discover the benefits and disadvantages of ChatGPT. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatGPT Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [ChatGPT](/software/1049484/chatgpt) # ChatGPT Canonical: https://www.capterra.co.uk/software/1049484/chatgpt Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/1049484/chatgpt?page=2) > ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans. > > Verdict: Rated **4.4/5** by 404 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ChatGPT? Designed for businesses of all sizes, ChatGPT is an AI chatbot that leverages natural language processing techniques to produce various types of media such as articles, blogs, emails, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 404 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenAI - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more ## Features - AI/Machine Learning - Automated Responses - Chatbot - Content Generation - Customer Support - Data Import/Export - For No-Code Development - Human-in-the-loop (HITL) - Integration Management - Knowledge Base Integration - Language Detection - Memory Management - Monitoring - Multi-Language - Natural Language Interface - Natural Language Processing - Pre-built Templates - Proactive Error Detection - Prompt Engineering - Query Suggestions - Rich Text Editor - Role-Based Permissions - Workflow Automation ## Integrations (1 total) - Canva ## Category - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) - [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software) - [Agentic AI](https://www.capterra.co.uk/directory/34631/agentic-ai/software) - [AI Code Generation Software](https://www.capterra.co.uk/directory/34377/ai-code-generator/software) - [AI Writing Assistant Software](https://www.capterra.co.uk/directory/33495/ai-writing-assistant/software) ## Alternatives 1. [Grammarly](https://www.capterra.co.uk/software/170306/grammarly-business) — 4.7/5 (7224 reviews) 2. [Writesonic](https://www.capterra.co.uk/software/219972/writesonic) — 4.8/5 (2102 reviews) 3. [1min.AI](https://www.capterra.co.uk/software/1065472/1min-ai) — 4.7/5 (497 reviews) 4. [Jasper](https://www.capterra.co.uk/software/217242/jasper) — 4.8/5 (1855 reviews) 5. [contents.ai](https://www.capterra.co.uk/software/1039219/contentsai) — 4.6/5 (154 reviews) ## Reviews ### "Tech that still seems like magic." — 5.0/5 > **Adam** | *1 September 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It is like a magic assistant for work and home life. Remarkable. As the first mover to the consumer market around 2023, it established iteslf as a leader in AI. > > **Cons**: The cost is beginning to go high. As good as it is, the market will determine the rates. Older models tend to suffice but the latest ones require a subscription to get the best out of them. > > I started using this out of curiosity a couple of years ago and have now made it my asissitant and advisor in work and life. In my writing role it is helpful as a reviewer, and while t can generate good qulity content, it is as good as what you put in. I recommend getting clued up on prompting well because it pays off. ----- ### "A Life Saver" — 5.0/5 > **Verified Reviewer** | *21 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: One of the things i like is, it is available to respond to your questions at every time. Creating beautiful images \& logos is one of my best experience > > **Cons**: The information given are not sometimes accurate, you will need to rephrase the question or re-check the response very well > > ChatGPT is an efficient partner that is available all the time to resolve most of the life issues. It helps to analyse and plan project ----- ### "Heavy user likes it a lot - not lov" — 5.0/5 > **Stuart** | *25 August 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Used since it was widely available back in 2022 and like how the different mediums of interaction have become available > > **Cons**: No claude code equivalent to compare to. At least I am not aware of any open ai tool that can manipulate its environment > > Used since it was widely available back in 2022 and like how the different mediums of interaction have become available. I used to use it for editing files and now it's for discussing topics, creating prototypes, editing repos, all sorts ----- ### "My Unseen Colleague" — 5.0/5 > **Verified Reviewer** | *11 April 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: instant response to searches, ability to advise and work as a colleague and consultant. Very helpful tool > > **Cons**: Sometimes provide outdated information. Yu will need to carefully reviewed any response given you and check with other platforms to be sure its correct. > > Excellent tool that has become my daily companion. I use this tool everyday as my collegues and business patner ----- ### "Long story short: it makes life easy\!" — 4.0/5 > **Verified Reviewer** | *2 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It's great for speeding things up and can be used for many different tasks. It's secure and works wonders for content creation. > > **Cons**: Overall, it's great, but sometimes the updates can be quite underwhelming. But that can be easily overcome because it lets you quickly and easily revert to previous updates if you don't like the current ones\! > > When I need to write articles, papers, market my content and generate media, it goes a long way in helping me do so\! ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/1049484/chatgpt?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1049484/chatgpt) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data