--- description: Discover the benefits and disadvantages of ChatGPT. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatGPT Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [ChatGPT](/software/1049484/chatgpt) # ChatGPT Canonical: https://www.capterra.co.uk/software/1049484/chatgpt Page: 1 / 15\ Next: [Next page](https://www.capterra.co.uk/software/1049484/chatgpt?page=2) > ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans. > > Verdict: Rated **4.4/5** by 355 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ChatGPT? Designed for businesses of all sizes, ChatGPT is an AI chatbot that leverages natural language processing techniques to produce various types of media such as articles, blogs, emails, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 355 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenAI - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more ## Features - AI/Machine Learning - Automated Responses - Chatbot - Content Generation - Customer Support - Data Import/Export - Error Handling - For No-Code Development - Human-in-the-loop (HITL) - Integration Management - Knowledge Base Integration - Language Detection - Memory Management - Monitoring - Multi-Language - Natural Language Interface - Natural Language Processing - Pre-built Templates - Process/Workflow Automation - Prompt Engineering - Query Suggestions - Rich Text Editor - Role-Based Permissions - Text Editing ## Integrations (1 total) - Canva ## Category - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) - [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software) - [Agentic AI](https://www.capterra.co.uk/directory/34631/agentic-ai/software) - [AI Writing Assistant Software](https://www.capterra.co.uk/directory/33495/ai-writing-assistant/software) - [Generative AI Tools](https://www.capterra.co.uk/directory/34155/generative-ai/software) ## Alternatives 1. [Grammarly Business](https://www.capterra.co.uk/software/170306/grammarly-business) — 4.7/5 (7210 reviews) 2. [Writesonic](https://www.capterra.co.uk/software/219972/writesonic) — 4.8/5 (2102 reviews) 3. [1min.AI](https://www.capterra.co.uk/software/1065472/1min-ai) — 4.7/5 (475 reviews) 4. [Jasper](https://www.capterra.co.uk/software/217242/jasper) — 4.8/5 (1855 reviews) 5. [contents.ai](https://www.capterra.co.uk/software/1039219/contentsai) — 4.6/5 (154 reviews) ## Reviews ### "My Unseen Colleague" — 5.0/5 > **Verified Reviewer** | *11 April 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: instant response to searches, ability to advise and work as a colleague and consultant. Very helpful tool > > **Cons**: Sometimes provide outdated information. Yu will need to carefully reviewed any response given you and check with other platforms to be sure its correct. > > Excellent tool that has become my daily companion. I use this tool everyday as my collegues and business patner ----- ### "Perfect for when my creativity is on strike or my brain needs a break\!" — 4.0/5 > **Amber** | *15 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The wide range of tasks it can achieve - from creating fun pictures to trawling a document or the web for information I need for work. > > **Cons**: I often need to edit the information to make it look less AI-generated. This does improve regularly but the long dash is a huge giveaway and when I tried to customise my options and ask it not to use any more it still does. > > I used to prefer Google Gemini but recently ChatGPT is so much better. I love the amount of things I can do even on a free account - from making a fun picture of my dog to creating an itinerary for a trip, finding out my personal colours and solving a riddle. For work I use it to find benchmarking data and plan out wellbeing newsletters on a variety of topics. ----- ### "Nothing short of a miracle" — 5.0/5 > **Nilesh** | *24 September 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I'm impressed with how they're enhancing their models. I recall initially using GPT-4, which was followed by GPT-5 and numerous models in between. All of them performed well. I especially appreciate their API for being quick and user-friendly. > > **Cons**: I am not satisfied with their support and believe it needs improvement. Additionally, their API usage limit is quite unusual, and I think they should reconsider it. > > Overall, using ChatGPT, particularly through their OpenAI APIs, has been a fantastic experience. As an agency that makes numerous API calls tailored to specific needs, we've found our interactions with ChatGPT to be consistently positive. ----- ### "Long story short: it makes life easy\!" — 4.0/5 > **Verified Reviewer** | *2 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It's great for speeding things up and can be used for many different tasks. It's secure and works wonders for content creation. > > **Cons**: Overall, it's great, but sometimes the updates can be quite underwhelming. But that can be easily overcome because it lets you quickly and easily revert to previous updates if you don't like the current ones\! > > When I need to write articles, papers, market my content and generate media, it goes a long way in helping me do so\! ----- ### "Couldn't live without it" — 5.0/5 > **James** | *13 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: If I am stuck troubleshooting an issue, it is a great tool to give me ideas or different avenues to go down > > **Cons**: I do not like I can only use the latest version for a certain amount of messages. I may be half way through a query and it will tell me I have to start all over on a different version. > > Overall I would say my experience is great. I would not be able to do my job without it. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.co.uk/software/1049484/chatgpt?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1049484/chatgpt) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data