---
description: Discover the benefits and disadvantages of omniCustomers.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: omniCustomers Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [omniCustomers](/software/1044735/omnicustomers)

# omniCustomers

Canonical: https://www.capterra.co.uk/software/1044735/omnicustomers

> Customer management solution that helps businesses organize, track, and manage leads and customers at every step of their journey.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses omniCustomers?

Full featured Customer Management and Sales platform
to build and grow your business with no monthly fees.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Omnibasis

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Contact Management
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Workflow Management

## Integrations (17 total)

- omniAuctions
- omniBilling
- omniBookings
- omniBooks
- omniChain
- omniCommerce
- omniExchange
- omniForms
- omniLoyalty
- omniMarketer
- omniMarketplace
- omniOrders
- omniPass
- omniSign
- omniSite

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "All customer journeys are captured" — 5.0/5

> **Jen** | *11 May 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Every time we touch customer we have a good record with no extra effort
> 
> **Cons**: Lots of features to customize with help of tutorials

-----

### "Full featured CRM that meet our business needs" — 5.0/5

> **Dori** | *20 May 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: We use almost every feature of omniCustomers and it is fully integrated into our property management company.
> 
> **Cons**: None that we found, Omnibasis is there to support us with any feature request.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1044735/omnicustomers)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10006088/omniCustomers/> |
| en-AE | <https://www.capterra.ae/software/1044735/omnicustomers> |
| en-AU | <https://www.capterra.com.au/software/1044735/omnicustomers> |
| en-CA | <https://www.capterra.ca/software/1044735/omnicustomers> |
| en-GB | <https://www.capterra.co.uk/software/1044735/omnicustomers> |
| en-IE | <https://www.capterra.ie/software/1044735/omnicustomers> |
| en-IL | <https://www.capterra.co.il/software/1044735/omnicustomers> |
| en-IN | <https://www.capterra.in/software/1044735/omnicustomers> |
| en-NZ | <https://www.capterra.co.nz/software/1044735/omnicustomers> |
| en-SG | <https://www.capterra.com.sg/software/1044735/omnicustomers> |
| en-ZA | <https://www.capterra.co.za/software/1044735/omnicustomers> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"omniCustomers","description":"Engage your customer at every step of their journey!\n\nOmnibasis Customer Management 360° is everything you need to organize, track, and manage your leads and customers with no monthly fees.\n\nomniCustomers gives you everything you need to\nbuild relationships with your customers\nomniCustomers is Omnibasis's enterprise software as a service that enables businesses and professionals, large and small, to manage a full featured customer journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/abb22745-3597-4f19-83ca-90f7a1ce83f4.png","url":"https://www.capterra.co.uk/software/1044735/omnicustomers","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1044735/omnicustomers#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1044735/omnicustomers#faqs","mainEntity":[{"name":"What is omniCustomers?","@type":"Question","acceptedAnswer":{"text":"Engage your customer at every step of their journey!Omnibasis Customer Management 360° is everything you need to organize, track, and manage your leads and customers with no monthly fees.omniCustomers gives you everything you need tobuild relationships with your customersomniCustomers is Omnibasis's enterprise software as a service that enables businesses and professionals, large and small, to manage a full featured customer journey.","@type":"Answer"}},{"name":"Who Uses omniCustomers?","@type":"Question","acceptedAnswer":{"text":"Full featured Customer Management and Sales platformto build and grow your business with no monthly fees.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"omniCustomers","position":3,"item":"/software/1044735/omnicustomers","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1044735/omnicustomers#breadcrumblist"}]}
</script>