---
description: Discover the benefits and disadvantages of HGEM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HGEM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [HGEM](/software/1040545/hgem)

# HGEM

Canonical: https://www.capterra.co.uk/software/1040545/hgem

> Hospitality platform that includes reviews management and mystery audits
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HGEM

## Commercial Context

- **Starting Price**: £20.00
- **Pricing model**: Other
- **Pricing Details**: Our pricing starts from:

£35 per audit for Mystery Guest Audits (excluding reimbursements)
£30 month/ per venue for Feedback Sites
£25 month/ per venue for Review Management
£20 month/ per venue for Product Ratings (a.k.a. Dish Ratings)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: United Kingdom

## Features

- Dashboard
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Sentiment Analysis
- Social Sharing

## Integrations (11 total)

- Airship
- Deliveroo
- Fourth
- Freshdesk
- ResDiary
- Sprout Social
- TOGGLE
- Trail
- Yapster
- Yext
- webCRM

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Alternatives

1. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (223 reviews)
2. [GiveMe5.ai](https://www.capterra.co.uk/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
3. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [TrueReview](https://www.capterra.co.uk/software/210085/truereview) — 5.0/5 (150 reviews)
5. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (702 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1040545/hgem)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10003064/HGEM/> |
| en-AE | <https://www.capterra.ae/software/1040545/hgem> |
| en-AU | <https://www.capterra.com.au/software/1040545/hgem> |
| en-CA | <https://www.capterra.ca/software/1040545/hgem> |
| en-GB | <https://www.capterra.co.uk/software/1040545/hgem> |
| en-IE | <https://www.capterra.ie/software/1040545/hgem> |
| en-IL | <https://www.capterra.co.il/software/1040545/hgem> |
| en-IN | <https://www.capterra.in/software/1040545/hgem> |
| en-NZ | <https://www.capterra.co.nz/software/1040545/hgem> |
| en-SG | <https://www.capterra.com.sg/software/1040545/hgem> |
| en-ZA | <https://www.capterra.co.za/software/1040545/hgem> |

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