---
description: Discover the benefits and disadvantages of Fera.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fera Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Fera](/software/1040166/fera)

# Fera

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> Fera is a user-friendly eCommerce review app that lets you import, request, and display customer feedback, including photos and videos.
> 
> Verdict: Rated **4.8/5** by 18 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fera?

Over 45,000 stores on platforms like Shopify, Wix, BigCartel, BigCommerce, and Magento trust Fera to collect and display customer reviews.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 18 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fera Commerce

## Commercial Context

- **Starting Price**: US$7.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: All plans include a free trial, and the Startup plan starts at $9. Higher-tier plans offer additional features and increased limits.&#10;&#10;STARTUP PLAN ($9/mo):&#10;&#10;- 100 order review requests sent/mo&#10;- 100mb photo/video review storage&#10;- 2 admin users&#10;- Basic customization&#10;&#10;SMALL PLAN ($29/mo)&#10;&#10;- 1,000 order review requests sent/mo&#10;- 1gb photo/video review storage&#10;- 3 admin users&#10;- Intermediate customization&#10;&#10;MEDIUM PLAN ($99/mo)&#10;&#10;- 10,000 order review requests sent/mo&#10;- 10gb photo/video review storage&#10;- 5 admin users&#10;- Advanced customization&#10;&#10;For full pricing go to fera.ai/pricing
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Thai, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Campaign Management
- Dashboard
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- Social Media Integration

## Integrations (19 total)

- AfterShip
- BigCommerce
- CWILL Order Tracking
- GemPages
- Gorgias
- Klaviyo
- MESA
- Omnisend
- PageFly
- Shopify
- Shopify POS
- Shopify Plus
- Slack
- Smile.io
- Trustpilot

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software)

## Alternatives

1. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (233 reviews)
2. [TrueReview](https://www.capterra.co.uk/software/210085/truereview) — 5.0/5 (155 reviews)
3. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1206 reviews)
4. [ReputationStacker](https://www.capterra.co.uk/software/160682/reputationstacker) — 4.9/5 (57 reviews)
5. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (705 reviews)

## Reviews

### "Great customer support" — 5.0/5

> **Jennifer** | *6 March 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Great customer support. Friendly, helpful team with quick responses - always patient and could answer any type of question I had.
> 
> **Cons**: Haven’t come across any downsides yet. So far everything has been straightforward and positive. Great Team\!👍
> 
> Felt like I knew the team, all very friendly and I could often email the same account manger - so made things quicker.

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### "Fantastic review widget - recommend for small business owners\!" — 5.0/5

> **Gigi** | *2 December 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Its been a great review platform and enabled me to successfully run my small business with Fera integrated into my Wix set up.
> 
> **Cons**: It doesn't show on my Wix site when editing it - only a large white space. Then once published it appears on the live site. That would be my only issue with it. Also It would be great to make it more personalisable with company colour themes and fonts etc. Plus having it keep log me out when I'm on my phone and laptop using the dashboard - that needs to change.
> 
> Fantastic, customer service is great and I have been using the service for years. would recommend for a streamlined review widget for online stores.

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### "Easy to use" — 5.0/5

> **Lin** | *1 December 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: It’s cheap compared to competitors, great responsive customer service, and easy to set up. The user experience is easy too.
> 
> **Cons**: The only thing that was a bit frustrating previously was the lack of integrations for Shopify sites.
> 
> Overall, FERA has been useful for my brand. It was easy to integrate and set up. It’s a simple software and does the job of collecting customer reviews.

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### "So Far So Amazing" — 5.0/5

> **Malkah** | *10 December 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use and integration into my website.
> 
> **Cons**: I had some technical issues at first, but customer service was quick and efficient with helping me resolve the issues.
> 
> So far so amazing\! I look forward to having this as my new review integration on my website.

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### "Its better than most" — 3.0/5

> **Prada** | *8 June 2026* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Good customers support. The support is helpful and responsive they make sure to resolve problem and are generous
> 
> **Cons**: Lack of updates. I didnt see an update of the apps for months and i think theres room to improvements.
> 
> It's good but don't integrate well with bigcommerce store.&#10;It also became harder to use the placement selector what is a big let down and make it feel the app had a downgrade

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1040166/fera)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10002806/Fera/> |
| en-AE | <https://www.capterra.ae/software/1040166/fera> |
| en-AU | <https://www.capterra.com.au/software/1040166/fera> |
| en-CA | <https://www.capterra.ca/software/1040166/fera> |
| en-GB | <https://www.capterra.co.uk/software/1040166/fera> |
| en-IE | <https://www.capterra.ie/software/1040166/fera> |
| en-IL | <https://www.capterra.co.il/software/1040166/fera> |
| en-IN | <https://www.capterra.in/software/1040166/fera> |
| en-NZ | <https://www.capterra.co.nz/software/1040166/fera> |
| en-SG | <https://www.capterra.com.sg/software/1040166/fera> |
| en-ZA | <https://www.capterra.co.za/software/1040166/fera> |
| fr | <https://www.capterra.fr/software/1040166/fera> |
| fr-BE | <https://fr.capterra.be/software/1040166/fera> |
| fr-CA | <https://fr.capterra.ca/software/1040166/fera> |
| fr-LU | <https://www.capterra.lu/software/1040166/fera> |

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