---
description: Discover the benefits and disadvantages of KnowBe4.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: KnowBe4 Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Security Awareness Training Software](/directory/33095/security-awareness-training/software) > [KnowBe4](/software/1039062/knowbe4)

# KnowBe4

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> Security awareness training system that assists Japan-centered enterprises in tackling the ongoing threat of social engineering issues.
> 
> Verdict: Rated **4.7/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses KnowBe4?

KnowBe4 targets Japan-based businesses and professionals who are susceptible to IT security breaches. It is suitable for companies in all market segments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 27 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: KnowBe4
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$18.00
- **Pricing model**: Usage Based
- **Pricing Details**: Available from $18/year.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German, Japanese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- Learning Management
- Simulated Threat Attacks
- Training Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Security Awareness Training Software](https://www.capterra.co.uk/directory/33095/security-awareness-training/software)

## Alternatives

1. [Hoxhunt](https://www.capterra.co.uk/software/1015704/hoxhunt) — 4.9/5 (338 reviews)
2. [Uptime Labs](https://www.capterra.co.uk/software/1085577/Uptime-Labs) — 5.0/5 (8 reviews)
3. [Keepnet Labs](https://www.capterra.co.uk/software/1040572/keepnet-labs) — 5.0/5 (46 reviews)
4. [SirAskalot](https://www.capterra.co.uk/software/195641/recourse) — 4.4/5 (7 reviews)
5. [ClearPhish](https://www.capterra.co.uk/software/1072885/ClearPhish) — 5.0/5 (4 reviews)

## Reviews

### "Effective Training, Lackluster Dashboard" — 4.0/5

> **Gary** | *4 March 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: The training, which are usually videos, are well put together and delivered in a great way. Notification settings send reminders, and tracking is always correct.
> 
> **Cons**: The navigation doesn't look particularly nice. This might be a customization setting, however as a user of the product I would prefer to see a better designed user interface when navigating the platform.
> 
> Easy to use training platform. The learner dashboard is not the most appealing, and the navigation bars are smaller than I'd expect, but the training has always been delivered well.

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### "KNOWBE4 - YAY" — 5.0/5

> **Elizabeth** | *29 January 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: KnowBe4 offers a wide variety of training content, realistic phishing simulations, and excellent reporting tools. The platform is easy to manage, frequently updated, and helps employees learn cybersecurity best practices in a practical way.
> 
> **Cons**: Some training content can feel repetitive for experienced users, and the volume of emails may overwhelm employees if not configured carefully. Pricing can also increase as the organization grows and adds more advanced features.
> 
> KnowBe4 is a strong security awareness training platform that helps organizations reduce human risk through engaging phishing simulations, training modules, and detailed reporting. It is especially effective for building long-term security culture.

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### "The best bang for your buck phishing awareness platform." — 4.0/5

> **Aaron** | *20 October 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Knowbe4 is great for the price. You get a lot of value for money and the ease of use is very simple to learn. Threat Simulation is the gold standard as well.
> 
> **Cons**: Some modern solutions using AI can automate the system, which I wish KnowBe4 had so it could be more personalized and automated at the same time.
> 
> KnowBe4 is simple to learn and easy to setup as they have recommendations if you have not used a phishing simulator before and is very cheap to start off.

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### "Cybersecurity lessons that stick" — 4.0/5

> **Verified Reviewer** | *13 September 2026* | Oil & Energy | Recommendation rating: 8.0/10
> 
> **Pros**: KnowBe4 presents cybersecurity awareness topics in a way that is easy to understand without requiring a technical background. The short training modules and simulated phishing exercises are useful for recognizing suspicious emails and developing better security habits.
> 
> **Cons**: Some of the training scenarios can feel repetitive after completing several modules, particularly when similar security concepts are covered more than once.
> 
> KnowBe4 has helped reinforce practical cybersecurity habits and made it easier to recognize common threats such as phishing and suspicious links. The training is generally clear and easy to complete.

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### "Adequate Cyber Awareness Tool With Plenty Of Features" — 4.0/5

> **Luke** | *10 July 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: My favorite feature is the ability to automate employee training with email reminders, completion metrics and compliance reports.
> 
> **Cons**: The available training topics can be somewhat repetitive. Some of the admin panel features are not intuitive and are hard to navigage.
> 
> KnowBe4 is robust enough for company wide cyber awareness campaigns, but simple enough for busy admins to deploy successfully.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1039062/knowbe4)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10001983/KnowBe4/> |
| en-AE | <https://www.capterra.ae/software/1039062/knowbe4> |
| en-AU | <https://www.capterra.com.au/software/1039062/knowbe4> |
| en-CA | <https://www.capterra.ca/software/1039062/knowbe4> |
| en-GB | <https://www.capterra.co.uk/software/1039062/knowbe4> |
| en-IE | <https://www.capterra.ie/software/1039062/knowbe4> |
| en-IL | <https://www.capterra.co.il/software/1039062/knowbe4> |
| en-IN | <https://www.capterra.in/software/1039062/knowbe4> |
| en-NZ | <https://www.capterra.co.nz/software/1039062/knowbe4> |
| en-SG | <https://www.capterra.com.sg/software/1039062/knowbe4> |
| en-ZA | <https://www.capterra.co.za/software/1039062/knowbe4> |
| ja | <https://www.capterra.jp/software/1039062/knowbe4> |

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