15 years helping British businesses
choose better software

What is New Spark?

Free subscription. No credit card req.

Create projects faster and reduce costs.

Upload media assets directly on the platform, or share the secure upload tool.

Videos/pictures are auto-tagged and transcribed saving you countless hours of work. Great for searching b-roll!

Create downloadable clips, crop and trim to your heart’s desire!

Send video for review to stakeholders to comment/approve within the platform by timecode.

Set up dynamic publishing rules and enforce meta-data governance.

Who Uses New Spark?

A simplified and cost-effective digital workflow solution to easily gather, enrich, store, collaborate and publish media assets.

New Spark Software - New Spark dashboard
New Spark Software - AI Tagging

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Reviews of New Spark

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
20%
Benjamin
Benjamin
CTO in Canada
Verified LinkedIn User
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Just what we've been looking for

5.0 2 years ago

Comments: Intuitive platform and our customer success manager always responds quickly.

Pros:

So easy to use. Saves us a ton of time. Auto-tagging is great and you can also add your own custom meta-data tags. Setting up project taxonomy was a breeze.

Cons:

Would be good if reporting was centralized within NewSpark as well, so we wouldn't have to use a few different sources for this. Other than that request, we have no issues with this software.

Heather
project manager in US
Computer Hardware, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent flexibility and custom development

4.0 last year

Comments: New Spark provided a solution for receiving media files from users outside our firewall and for reviewing, then direct publishing those assets from New Spark to other tools. Our team worked with New Spark to develop customized API connections, video review/sharing tools, central metadata entry, and direct publishing to YouTube, Brightcove, and Widen. This relationship has been very positive and we have investigated and successfully developed solutions to many different video creation/management needs.

Pros:

New Spark developed custom API connections to our existing tools for direct publishing (transfer) of assets (videos, scripts, captions, images, zip files) including custom metadata fields, importing metadata from other tools, editing and updating that data, publishing on demand and on specified dates. These custom features are regularly maintained and support is very fast and thorough. Developers do an excellent job of troubleshooting and finding solutions to meet needs, project management and communication is thorough and reliable. Any glitches or issues are quickly investigated and corrected.

Cons:

The original user interface is overly complex and requires a lot of navigation to find features, a new UI has been released but our customized account will require time/effort to move to the new UI. This is not necessarily a negative since new users will be set up on the new UI. Our extremely large files can cause some issues with upload depending on the user's connection speeds.

Alexandra
Editor-in-Chief in Canada
Publishing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A powerful tool for managing user generated content

4.0 2 years ago

Comments: Overall, New Spark has been a great tool for us and their customer support is exceptional. They are committed to making improvements based on our feedback and the price point is perfect for our non-profit organization.

Pros:

Canadian Geographic’s Photo Club is the largest online community of amateur and semi-pro photographers in Canada, so we needed a powerful solution for asset management that makes it easy for users to share images with us and for our team to find publication-worthy submissions. New Spark has been an amazing tool in that regard, with the added bonus of allowing us to run competitions and other promotions to recognize the top photographic talent in our community.

Cons:

Some aspects of the platform could be improved. The search functionality is finicky and requires a lot of fine-tuning of keywords and filters to surface the desired results. It is not easy to make changes to the public-facing site. And the WYSIWYG contest builder, while vastly improved in the new platform, could be better/more intuitive.

Andrew
Director, Digital and Video in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Really thrilled with New Spark's level of service and performance

5.0 2 years ago

Pros:

The software offers a wholly-customizable user experience that has allowed us to optimize a platform that best suits our online community of photographers. The digital asset management system is a huge plus!

Cons:

Increased access to customization features would be appreciated (the ability to customize pages or tweak overall site/platform design).

Stefan
Audio Engineer in Canada
Music, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Friendly Interface with quick set up

5.0 11 months ago

Comments: Great way to organize digital assets. Huge improvements to overall workflow.

Pros:

NewSpark stood out with its user-friendly interface, making it easy to manage our music recording studio's digital assets. The platform's efficient organization and seamless file search capabilities streamlined our workflow and improved collaboration among team members.

Cons:

It does exactly what we need it to do for our business.

New Spark Media Response

11 months ago

Glad we could help Stefan!