---
description: Discover the benefits and disadvantages of Fathom.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Fathom Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Fathom](/software/1037530/fathom)

# Fathom

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> Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history.
> 
> Verdict: Rated **5.0/5** by 809 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fathom?

Individuals, and teams of all sizes across sales, customer success, product management, HR, and recruiting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 809 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fathom

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Macedonian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI/Machine Learning
- Annotations
- Automatic Transcription
- CRM
- Call Recording
- Call Tracking
- Call Transcription
- Chatbot
- Collaboration Tools
- Conversation Intelligence
- Data Entry
- File Sharing
- For Sales Teams/Organizations
- Live Chat
- Meeting Notes
- Multi-Language
- Natural Language Processing
- Notes Management
- Predictive Analytics
- Recording
- Reminders
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Speech Recognition
- Task Management
- Timecoding
- Video Conferencing

## Integrations (51 total)

- Asana
- Attive
- BuildBetter.ai
- Calendar Scheduling Software for Teams
- ChatGPT
- Claude
- Claude Code
- Composio
- Dust
- Easebot AI Booking Bot for GoHighLevel
- Foalia
- GetAccept
- Glean
- Glean
- Glean

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software)

## Related Categories

- [Transcription Software](https://www.capterra.co.uk/directory/31836/transcription/software)
- [AI Meeting Assistants](https://www.capterra.co.uk/directory/34861/ai-meeting-assistants/software)
- [Note-Taking Software](https://www.capterra.co.uk/directory/33155/note-taking/software)
- [Sales Coaching Software](https://www.capterra.co.uk/directory/31333/sales-coaching/software)
- [Conversation Intelligence](https://www.capterra.co.uk/directory/34395/conversation-intelligence/software)

## Alternatives

1. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24221 reviews)
2. [Apollo.io](https://www.capterra.co.uk/software/158696/apollo) — 4.5/5 (398 reviews)
3. [Gong](https://www.capterra.co.uk/software/157969/gong-io) — 4.8/5 (561 reviews)
4. [Modjo](https://www.capterra.co.uk/software/215663/modjo) — 4.7/5 (60 reviews)
5. [Outreach](https://www.capterra.co.uk/software/159318/outreach) — 4.4/5 (311 reviews)

## Reviews

### "Fathom for the win" — 5.0/5

> **Julian** | *31 October 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Fathom really does help me with note taking, sends the summary of the meeting afterwards, very helpful to catch up. Also the video recordings are so useful to playback and smooth with the transcripts.
> 
> **Cons**: When it sends an email to the attendee, I cannot see what got sent to them. apart from that, it is very very useful.
> 
> I love it\! I think it is a must have tool for all companies to be using. This is because if all companies were using it, it would be great to get emails of summary from them too

-----

### "Great AI Notetaking" — 5.0/5

> **Verified Reviewer** | *27 February 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Fathom Notetaker is an incredibly useful tool for capturing, transcribing, and summarizing meetings with remarkable efficiency. One of its standout features is the automatic generation of concise summaries, which saves time and ensures that key takeaways are easily accessible. The seamless integration with platforms like Zoom and Microsoft Teams makes it a convenient option for those who regularly engage in virtual meetings, allowing for real-time transcription and easy sharing of notes. Additionally, the ability to highlight and tag important moments during the conversation enhances post-meeting organization and follow-ups.
> 
> **Cons**: However, Fathom has some limitations. A key drawback is that it only functions in virtual meetings, meaning in-person discussions cannot be recorded or actioned in the same way. While the tool is excellent for calls, expanding its capabilities to capture and summarize face-to-face meetings would make it far more versatile. This restriction can be frustrating for teams that conduct a mix of remote and in-person collaboration, as they must rely on alternative methods for manual note-taking outside virtual settings.
> 
> Overall, Fathom is a strong choice for remote and hybrid teams looking to streamline meeting documentation, but its usefulness would significantly improve if it could accommodate in-person meetings as well.

-----

### "A really good AI-powered note taker" — 5.0/5

> **Russell** | *8 May 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like the really well organised summaries after each meeting. I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly. It saves me tone of time and effort.
> 
> **Cons**: There's nothing to complain about from my perspective. It does what I expect of it
> 
> The perfect team mate for effortless notes and summaries with plenty of opportunities to dig deeper for further analysis

-----

### ""Love fathom\! Especially AI summaries that include action items."" — 5.0/5

> **Joy** | *18 March 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I don't need to spend time taking notes during meetingss, I can easily extrapolate action items straight out of the meeting notes, and I can always come back to a meeting if I need to reference a meeting transcript.
> 
> **Cons**: I love fathom, but sometimes my fathom bot doesn't enter a meeting, or I have to chase one of my team members for their recording. I also wish the fathom bot didn't take up a whole tile on meetings. Sometimes our team meetings have as many fathom bots as we have users, which can be annoying.
> 
> Fathom is solving challenges I face with note taking, and meeting transcriptions. I can't focus on participating in a meeting AND take notes. This organises everything so nothing gets missed and the action items out of each meeting are clearly defined.

-----

### "A must have addition for Project Managers" — 5.0/5

> **Eleanor** | *10 February 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent product, having just finished the 30 day free trial this product is a great addition for any busy project manager. Easy to use and reliable it effectively recorded my meeting notes and actions enabling me to provide written records instantly after calls.  This improved the quality of subsequent calls and ensured key takeaways were not missed.  There are various templates available so you can tailor the output bag on the type of call for example PKO, Status Calls, Sales Demo.&#10;&#10;I also liked that it recorded the duration of each call as this made it easier to record accurate timesheet entries in my internal Project Management System. &#10;&#10;I am keen to review the Slack Integration in future.
> 
> **Cons**: When utilising where mutiple resouce are in the one location the quality of the output slightly reduced however as outpit can be customised before release to attendees this still added value overall
> 
> My experience so far has been excellent, the team and product have met my expectations and I am excited to use the tool moving forward.

-----

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## Links

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