---
description: Discover the benefits and disadvantages of CDESK.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CDESK Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [CDESK](/software/1036466/cdesk)

# CDESK

Canonical: https://www.capterra.co.uk/software/1036466/cdesk

> Helpdesk and service desk, designed to digitize business processes, with ticketing, customer contact, SLA's, SLO's and work registry.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CDESK?

From IT departments to insurance agencies. CDESK offers various modules. Based on the needs of a given company (its internal processes and information flow), an appropriate set of modules is selected.

## About the vendor

- **Company**: Inova Logic

## Commercial Context

- **Starting Price**: €20.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: CDESK has flexible prices. Customers only pay for resources used. Licenses: Bronze, Silver, Gold.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, English, German, Hungarian, Polish, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Integrations (5 total)

- Google Maps
- Jira
- Microsoft Outlook
- Microsoft Power BI
- SharePoint Azure AD Connect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.capterra.co.uk/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.uk/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1036466/cdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/268619/CDESK/> |
| en-AE | <https://www.capterra.ae/software/1036466/cdesk> |
| en-AU | <https://www.capterra.com.au/software/1036466/cdesk> |
| en-CA | <https://www.capterra.ca/software/1036466/cdesk> |
| en-GB | <https://www.capterra.co.uk/software/1036466/cdesk> |
| en-IE | <https://www.capterra.ie/software/1036466/cdesk> |
| en-IL | <https://www.capterra.co.il/software/1036466/cdesk> |
| en-IN | <https://www.capterra.in/software/1036466/cdesk> |
| en-NZ | <https://www.capterra.co.nz/software/1036466/cdesk> |
| en-SG | <https://www.capterra.com.sg/software/1036466/cdesk> |
| en-ZA | <https://www.capterra.co.za/software/1036466/cdesk> |
| pl | <https://www.capterra.pl/software/1036466/cdesk> |

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