---
description: Discover the benefits and disadvantages of SAP Field Service Management.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Field Service Management Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/10048/transportation-dispatch/software) > [SAP Field Service Management](/software/1035365/sap-field-service-management)

# SAP Field Service Management

Canonical: https://www.capterra.co.uk/software/1035365/sap-field-service-management

> SAP Field Service Management enables you to connect processes and data to make better decisions and minimize risks while reducing costs
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SAP Field Service Management?

SAP Field Service Management helps field service organizations to move with speed, flexibility, and agility to meet increasing customer expectations for high asset availability and performance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: SAP Field Service Management's pricing starts at $145.93 per resource/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, United States

## Features

- Alerts/Notifications
- Automated Scheduling
- Availability Management
- Calendar Management
- Dispatch Management
- Employee Management
- Inventory Management
- Mobile Access
- Order Management
- Real-time Scheduling
- Reporting & Statistics
- Route Optimisation
- Routing
- Scheduling
- Third-Party Integrations
- Work Order Management

## Category

- [Transportation Dispatch Software](https://www.capterra.co.uk/directory/10048/transportation-dispatch/software)

## Related Categories

- [Transportation Dispatch Software](https://www.capterra.co.uk/directory/10048/transportation-dispatch/software)
- [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software)
- [Service Dispatch Software](https://www.capterra.co.uk/directory/30059/service-dispatch/software)
- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)
- [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Wageloch](https://www.capterra.co.uk/software/196911/wageloch) — 4.5/5 (265 reviews)
3. [AI Field Management](https://www.capterra.co.uk/software/169880/ai-field-management) — 4.9/5 (68 reviews)
4. [Housecall Pro](https://www.capterra.co.uk/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
5. [Findmyshift](https://www.capterra.co.uk/software/115536/findmyshift) — 4.6/5 (1180 reviews)

## Reviews

### "I Like the Accuracy of SAP Field Service Management" — 5.0/5

> **Giacomo** | *24 September 2025* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: SAP Field Service Management has impressive payroll and scheduling features that meet our expectations. 
The customer support team of SAP Field Service Management is impressive.
> 
> **Cons**: I have zero dislikes for SAP Field Service Management.
The capabilities of SAP Field Service Management are amazing.

-----

### "SAP is complicated." — 2.0/5

> **Arial** | *18 February 2025* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Can adapt to businesses of varying sizes and complexities.
> 
> **Cons**: Due to its extensive features, SAP FSM can require significant time and effort to set up and integrate with existing systems.
> 
> A little too much for me, not as simple or easy as I would like.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1035365/sap-field-service-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267169/SAP-Field-Service-Management/> |
| en-AE | <https://www.capterra.ae/software/1035365/sap-field-service-management> |
| en-AU | <https://www.capterra.com.au/software/1035365/sap-field-service-management> |
| en-CA | <https://www.capterra.ca/software/1035365/sap-field-service-management> |
| en-GB | <https://www.capterra.co.uk/software/1035365/sap-field-service-management> |
| en-IE | <https://www.capterra.ie/software/1035365/sap-field-service-management> |
| en-IL | <https://www.capterra.co.il/software/1035365/sap-field-service-management> |
| en-IN | <https://www.capterra.in/software/1035365/sap-field-service-management> |
| en-NZ | <https://www.capterra.co.nz/software/1035365/sap-field-service-management> |
| en-SG | <https://www.capterra.com.sg/software/1035365/sap-field-service-management> |
| en-ZA | <https://www.capterra.co.za/software/1035365/sap-field-service-management> |
| fr | <https://www.capterra.fr/software/1035365/sap-field-service-management> |
| fr-BE | <https://fr.capterra.be/software/1035365/sap-field-service-management> |
| fr-CA | <https://fr.capterra.ca/software/1035365/sap-field-service-management> |
| fr-LU | <https://www.capterra.lu/software/1035365/sap-field-service-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"SAP Field Service Management","description":"Cloud-based field service solution that helps connect processes and data to make better decisions that minimize risks while reducing costs. \n\n- Improve first-time fix rate with mobile technology and AI-based recommendations to find the right technician for the job and confirm parts availability \n\n- Cut field service costs by boosting productive time, streamlining dispatch, and making real-time decisions based on real-time data. \n\n- Accelerate service execution and keep customers informed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c884b09a-a79d-45d8-a34a-42dee22cef6b.png","url":"https://www.capterra.co.uk/software/1035365/sap-field-service-management","@id":"https://www.capterra.co.uk/software/1035365/sap-field-service-management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1035365/sap-field-service-management#faqs","@type":"FAQPage","mainEntity":[{"name":"What is SAP Field Service Management?","@type":"Question","acceptedAnswer":{"text":"Cloud-based field service solution that helps connect processes and data to make better decisions that minimize risks while reducing costs. - Improve first-time fix rate with mobile technology and AI-based recommendations to find the right technician for the job and confirm parts availability - Cut field service costs by boosting productive time, streamlining dispatch, and making real-time decisions based on real-time data. - Accelerate service execution and keep customers informed.","@type":"Answer"}},{"name":"Who Uses SAP Field Service Management?","@type":"Question","acceptedAnswer":{"text":"SAP Field Service Management helps field service organizations to move with speed, flexibility, and agility to meet increasing customer expectations for high asset availability and performance.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1035365/sap-field-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Transportation Dispatch Software","position":2,"item":"/directory/10048/transportation-dispatch/software","@type":"ListItem"},{"name":"SAP Field Service Management","position":3,"item":"/software/1035365/sap-field-service-management","@type":"ListItem"}]}]}
</script>