---
description: Discover the benefits and disadvantages of inspeech.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: inspeech Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [inspeech](/software/1034666/inconcert-speech-analytics)

# inspeech

Canonical: https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics

> Guarantee top quality with GenAI-powered conversation analysis.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses inspeech?

Contact Centers
Call Centers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: inConcert
- **Founded**: 2001

## Commercial Context

- **Pricing Details**: Conctact inConcert for pricing information
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Arabic, English, French, Portuguese, Spanish
- **Available Countries**: Chile, Colombia, Mexico, Peru, Spain, United States, Uruguay

## Features

- Audio Capture
- Automatic Call Distribution
- Automatic Transcription
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management
- Customer Experience Management
- Dashboard
- Data Security
- IVR
- Multi-Language
- Reporting/Analytics
- Sentiment Analysis
- Speech-to-Text Analysis
- Voice Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Speech Recognition Software](https://www.capterra.co.uk/directory/30098/speech-recognition/software)

## Alternatives

1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
3. [Rilla](https://www.capterra.co.uk/software/1061343/rilla) — 4.8/5 (345 reviews)
4. [CallFinder](https://www.capterra.co.uk/software/179317/callfinder) — 4.7/5 (12 reviews)
5. [Call Journey](https://www.capterra.co.uk/software/1010927/calljourneyci) — 4.0/5 (2 reviews)

## Reviews

### "Experiencia con Inspeech" — 4.0/5

> **Juan Manuel** | *18 November 2024* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: la velocidad de procesamiento de los audios
> 
> **Cons**: el panel grafico es mejorable, podrían enlazanrlo a un tableau o power bi
> 
> Muy buena hasta el momento. Estamos procesando 300 horas por semana

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/266356/inConcert-Speech-Analytics/> |
| en-AE | <https://www.capterra.ae/software/1034666/inconcert-speech-analytics> |
| en-AU | <https://www.capterra.com.au/software/1034666/inconcert-speech-analytics> |
| en-CA | <https://www.capterra.ca/software/1034666/inconcert-speech-analytics> |
| en-GB | <https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics> |
| en-IE | <https://www.capterra.ie/software/1034666/inconcert-speech-analytics> |
| en-IL | <https://www.capterra.co.il/software/1034666/inconcert-speech-analytics> |
| en-IN | <https://www.capterra.in/software/1034666/inconcert-speech-analytics> |
| en-NZ | <https://www.capterra.co.nz/software/1034666/inconcert-speech-analytics> |
| en-SG | <https://www.capterra.com.sg/software/1034666/inconcert-speech-analytics> |
| en-ZA | <https://www.capterra.co.za/software/1034666/inconcert-speech-analytics> |
| es | <https://www.capterra.es/software/1034666/inconcert-speech-analytics> |
| es-AR | <https://www.capterra.com.ar/software/1034666/inconcert-speech-analytics> |
| es-CL | <https://www.capterra.cl/software/1034666/inconcert-speech-analytics> |
| es-CO | <https://www.capterra.co/software/1034666/inconcert-speech-analytics> |
| es-CR | <https://www.capterra.co.cr/software/1034666/inconcert-speech-analytics> |
| es-DO | <https://www.capterra.do/software/1034666/inconcert-speech-analytics> |
| es-EC | <https://www.capterra.ec/software/1034666/inconcert-speech-analytics> |
| es-MX | <https://www.capterra.mx/software/1034666/inconcert-speech-analytics> |
| es-PA | <https://www.capterra.com.pa/software/1034666/inconcert-speech-analytics> |
| es-PE | <https://www.capterra.pe/software/1034666/inconcert-speech-analytics> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"inspeech","description":"Powered by GenAI, our Speech Analytics system transcribes and analyzes your contact center’s voice and text conversations to improve your operations’ quality and find insights of value to your business. \nMaximum agility in a truly omnichannel solution: Efficiently analyzes audio and text efficiently with a powerful GenAI-driven transcription engine. \nHigh precision engine: Get automated service quality monitoring with &gt;95% reliability.\nOptimized customer experience: Detects operational problems to improve customer satisfaction.  \nCost reduction: Automates quality management processes to optimize your resources.  \nBetter agent performance: Keep track of quality KPIs adapted to your business in real time. \nBusiness intelligence: Optimize your processes and enhance your sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/355aab78-9f91-4807-a3cd-43622de84658.png","url":"https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics#faqs","mainEntity":[{"name":"What is inspeech?","@type":"Question","acceptedAnswer":{"text":"Powered by GenAI, our Speech Analytics system transcribes and analyzes your contact center’s voice and text conversations to improve your operations’ quality and find insights of value to your business. Maximum agility in a truly omnichannel solution: Efficiently analyzes audio and text efficiently with a powerful GenAI-driven transcription engine. High precision engine: Get automated service quality monitoring with >95% reliability.Optimized customer experience: Detects operational problems to improve customer satisfaction.Cost reduction: Automates quality management processes to optimize your resources.Better agent performance: Keep track of quality KPIs adapted to your business in real time. Business intelligence: Optimize your processes and enhance your sales.","@type":"Answer"}},{"name":"Who Uses inspeech?","@type":"Question","acceptedAnswer":{"text":"Contact CentersCall Centers","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Analytics Software","position":2,"item":"/directory/32258/speech-analytics/software","@type":"ListItem"},{"name":"inspeech","position":3,"item":"/software/1034666/inconcert-speech-analytics","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1034666/inconcert-speech-analytics#breadcrumblist"}]}
</script>