---
description: Discover the benefits and disadvantages of BackBox.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: BackBox Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Backup Software](/directory/31076/backup/software) > [BackBox](/software/1033767/backbox)

# BackBox

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> Network automation platform that helps businesses manage configurations, tasks, backups, and more.
> 
> Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BackBox?

Enterprises and managed service providers in need of an automation solution for their network and security devices.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BackBox Software

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, Egypt, France, Germany, Ireland, Israel, Italy, Luxembourg, Morocco, New Zealand, Poland, South Africa, Spain, Türkiye, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audit Management
- Audit Trail
- Backup Scheduling
- Backup and Recovery
- Compliance Management
- Configuration Automation
- Configuration Management
- Dashboard
- Disaster Recovery
- Encryption
- Event Logs
- Firewalls
- Network Provisioning
- Patch Management
- Performance Metrics
- Reporting/Analytics
- Scheduling
- Status Tracking
- Version Control
- Workflow Management

## Integrations (8 total)

- ACS
- Cisco UCS Manager
- F5 BIG-IP DNS
- FortiAnalyzer
- FortiGate Next-Generation Firewall
- FortiManager
- FortiSIEM
- Panorama

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Backup Software](https://www.capterra.co.uk/directory/31076/backup/software)

## Related Categories

- [Backup Software](https://www.capterra.co.uk/directory/31076/backup/software)
- [Disaster Recovery Software](https://www.capterra.co.uk/directory/30207/disaster-recovery/software)
- [Network Troubleshooting Software](https://www.capterra.co.uk/directory/31128/network-troubleshooting/software)
- [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software)
- [Configuration Tools Software](https://www.capterra.co.uk/directory/32355/configuration-tools/software)

## Alternatives

1. [ManageEngine OpManager](https://www.capterra.co.uk/software/168854/manageengine-opmanager) — 4.5/5 (257 reviews)
2. [ManageEngine OpUtils](https://www.capterra.co.uk/software/172276/manageengine-oputils) — 4.4/5 (129 reviews)
3. [ManageEngine NetFlow Analyzer](https://www.capterra.co.uk/software/172324/netflow-analyzer) — 4.4/5 (89 reviews)
4. [ManageEngine OpManager MSP](https://www.capterra.co.uk/software/212602/manageengine-opmanager-msp) — 4.4/5 (72 reviews)
5. [ManageEngine OpManager Plus](https://www.capterra.co.uk/software/1048394/manageengine-opmanager-plus) — 4.6/5 (33 reviews)

## Reviews

### "Excellent technology for data protection." — 5.0/5

> **Dennis** | *7 May 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: BackBox, orchestrates the automated backup of the configuration of a wide range of multi-vendor networking and security devices. Additionally, it provides a unified console for the administration of backup and restore not only of the network infrastructure, but also of critical data residing in SaaS environments and databases.
> 
> **Cons**: In my experience, I have not encountered any issues with BackBox, and I have no criticisms to offer regarding this technology.
> 
> BackBox facilitates the automation of backup, ensuring efficient restore not only of the networking infrastructure but also of other critical data. Its unified console for extended data protection and its intuitive operation constitute a substantial benefit for our company.

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### "BackBox: good tool for improving computer security" — 4.0/5

> **Soranyela** | *11 April 2023* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: It has a wide number of applications for security diagnosis. It can lead to notable advances and improvements in computer security.
> 
> **Cons**: The integration is a bit tricky. Apart from this there is nothing else that can bother me.
> 
> Being a Unix-based operating system, it can be used as a hacking tool. This has a great impact in terms of software security in the company.

-----

### "Simple Versatile Solution for Network Security Automation" — 5.0/5

> **Ihsan** | *11 November 2022* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Automation and Integrations is the key point in the product. Any networking vendor can be integrated through the product. We've many custom products that's integrated even not on the list. Pricing is suitable for our company.
> 
> **Cons**: Event and incident management is lacking. We have other solutions permit incident management. We have shifts 7x24. Admin or operator can't get the ownership of the alert and work on the alert to solve issue. Therefore, metrics are lost or can't be measurable.
> 
> It's a life saver for network security team. We have many cases where we need to restore or rollback to the previous backups/versions and Backbox successfully achieves the tasks without any problem.

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### "backbox used mostly for checkpoint devices" — 3.0/5

> **ottavio** | *16 November 2022* | Media Production | Recommendation rating: 7.0/10
> 
> **Pros**: easy to configuregood webUIsupport is responsive
> 
> **Cons**: issues for chassis 44kbackbox needed to be customized everytime via scripting

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### "Backbox is a must for Every Infrastruture" — 5.0/5

> **Erdem** | *17 November 2022* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: The customization feature is the best feature on Backbox. Because we can customize the scripts to prevent any kind of simple problem. Also the administrator can observe and improve their skills about a product while managing Backbox backups processes.
> 
> **Cons**: Not least but can be considered as a feature request; the scheduling part can be handled by in another manner. When we set a schedule, we can assign products to that specific schedule and they start to run altogether. That cause a peak on CPU and RAM and then goes to a idle state. Instead, it can be a task sequence manner, which at the end of a task, the following task will be triggered. It may reduce the system requirements and improve the system preformance.
> 
> Backbox is my favorite product. While integrating the devices or troubleshooting a problem it always improve my knowledge. On the other side, it is a must product for all kind of facilities. It is the most needed product however, I always wish to not need it\!

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1033767/backbox)

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