---
description: Discover the benefits and disadvantages of BetterFeedback.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BetterFeedback Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [BetterFeedback](/software/1033198/betterfeedback)

# BetterFeedback

Canonical: https://www.capterra.co.uk/software/1033198/betterfeedback

> Feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses BetterFeedback?

Designed for Customer Support, Product and Marketing teams that want to know what their customers think and feel about their products.

## About the vendor

- **Company**: BetterFeedback

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: $24 - 100 feedback entries, Growth: $119 - 500 feedback entries, Business: $299 - 1k feedback entries
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Data Visualisation
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Surveys & Feedback
- Text Analysis

## Integrations (9 total)

- Delighted
- GitHub
- Intercom
- Jira
- LiveChat
- Slack
- Typeform
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Broadly](https://www.capterra.co.uk/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.capterra.co.uk/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1033198/betterfeedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/264566/BetterFeedback/> |
| en-AE | <https://www.capterra.ae/software/1033198/betterfeedback> |
| en-AU | <https://www.capterra.com.au/software/1033198/betterfeedback> |
| en-CA | <https://www.capterra.ca/software/1033198/betterfeedback> |
| en-GB | <https://www.capterra.co.uk/software/1033198/betterfeedback> |
| en-IE | <https://www.capterra.ie/software/1033198/betterfeedback> |
| en-IL | <https://www.capterra.co.il/software/1033198/betterfeedback> |
| en-IN | <https://www.capterra.in/software/1033198/betterfeedback> |
| en-NZ | <https://www.capterra.co.nz/software/1033198/betterfeedback> |
| en-SG | <https://www.capterra.com.sg/software/1033198/betterfeedback> |
| en-ZA | <https://www.capterra.co.za/software/1033198/betterfeedback> |

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