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PINS logo

PINS

PINS Overview:

What is PINS?

PINS is an automated software that streamlines insurance certificate management for businesses. It allows for easy collection, storage, and management of insurance certificates from various third parties. With email automation, PINS standardizes the certificate of insurance (COI) process and alerts users to renewals, preventing delays and legal issues due to coverage lapses. Its agent portal uses optical character recognition (OCR) technology for efficient COI verification.

The software also provides advanced compliance reporting and integrates with major construction management systems like Sage 300 CRE and Procore, plus offers a public API for custom integrations. PINS enhances efficiency by optimizing insurance tracking and compliance, saving time and money, and allowing businesses to concentrate on core activities with assurance of proper insurance management.

Who Uses PINS?

Designed for construction, real estate, and public agencies, it is a cloud-based platform that helps manage insurance certificates, send submission notifications, automate renewals, and more.

Where can PINS be deployed?

Cloud-based
On-premise
PINS Software - PINS active projects
PINS Software - PINS project information
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Overall rating

See all reviews
Based on 18 reviews
4.2 Show more details
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Starting Price

Not provided by vendor

Free trial

About the vendor

  • PINS
  • Founded in 2000

PINS support

  • Phone Support
  • Chat

Countries available Show more details

United States

Languages Show more details

English

Features of PINS

  • Claims Tracking
  • Document Management
  • Policy Issuance
  • Renewal Management
  • Risk Analysis
  • Workflow Management

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Capterra verified reviews for PINS

Overall rating

4.2
Based on 18 reviews
Write a Review!

Filter reviews (18)

Gabriela
Senior PA in US
Construction, 11–50 Employees
Used the Software for: 1-5 months

"Thanks PINS Team!"

6 October 2022
4.0 Show more details
Pros:
1) Reports tool has made my life easier. I love the fact that at a quick glance, I can send out reminders to everyone with a click of a button. 2) List Projects provides a quick glance all that are approved/not approved by project. 3) Integration team has been very helpful. [SENSITIVE CONTENT] did a fantastic job helping us with all our millions of questions. I really appreciated the fact that she would always offer to jump on a zoom call to help us. She even went as far as creating a personal tutorial video to answer or questions. [SENSITIVE CONTENT] you rock!!
Cons:
1) When approving insurance, we have to click "approved" for every liability entered. It will be great if there was an option to "select all" and approve all with the click of one button. 2) The vendor's "Insured Project Contact" auto fills with the first user that was entered in Procore for each vendor. It would be great if after we used a vendor more than once, PINS created a way to auto fill the "Insured Project Contact" from what is entered in PINS rather than Procore. 3) There is no "search" bar in the "List Projects" tab. It would be great if there was a search bar available in order to find my project faster.
Reviewer Source Show more details
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HR Technician for Risk Management in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years

"Great Opportunity for Extreme Growth"

10 October 2022
4.0 Show more details
Been with Pins for over 6 years, and do love the flexibility shown to make this system work in a broader format than just insurance tracking only. The upgrades are slow to come about but at least the basics are easy enough to manage the day to day work to be done.
Pros:
The basic tracking is what is needed, and the price point is excellent for our volume of insureds being tracked. The customer service if also fantastic.
Cons:
Because we are still on the second version of Pins, we are still missing much needed improvements for efficiency and ease of use for admins, staff, and the insurance companies accessing the portal from their side. It is very cumbersome to navigate seamlessly. Contract tracking has potential to be great, but still missing what would make it fantastic. But, we will see what version 3.0 holds. Hopeful for sure.
Reviewer Source Show more details
Hilary
Subcontracts Accounts Payable in US
Construction, 201–500 Employees
Used the Software for: 6-12 months

"PINS is helpful"

5 October 2022
3.0 Show more details
Again, I am not sure if it is the agents or the software, but it seems as though many agents can't figure it out. We are constantly having to chase agents down for missing items and they can't figure out how to separate the documents into the right areas.
Pros:
Document management and reminders work very well. Still learning all of the things we can do with the program, but overall, it works well.
Cons:
I am not sure if it is the agents or the software, but it seems as though many agents can't figure it out. We are constantly having to chase agents down for missing items and they can't figure out how to separate the documents into the right areas.
Reviewer Source Show more details
Aj
Admin Assistant in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years

"Quality time saving product- MUST TRY!"

9 December 2022
5.0 Show more details
Pros:
I love that the team is so dedicated to the product! I don't know many software teams that open up town halls to users (like y'all did last year) to learn what the market is really after.
Cons:
I wish that there was a way to export the data to an excel sheet in a clear and quick way.
Reviewer Source Show more details
Leticia
Risk Management Analyst in US
Government Administration, 201–500 Employees
Used the Software for: 2+ years

"City of San Leandro PINS user"

5 October 2022
5.0 Show more details
Pros:
PINS is easy to use and love the functionality and flexibility of the system. PINS provides insurance templates which provide time saving strategies, reinforces risk transfer, cross project collaboration but also because not all projects are the same, allows us to modify the templates to fit special projects.
Cons:
PINS is not a full service model, currently, PINS does not offer the ability to procure insurance on our behalf, this would be the only downfall. I would love to see PINS offer this feature in the near future.
Reviewer Source Show more details
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