---
description: Discover the benefits and disadvantages of HES LoanBox.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: HES LoanBox Pricing, Cost & Reviews - Capterra UK 2026
---

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# HES LoanBox

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> AI/ML-powered end-to-end lending solution with scoring, risk analysis, smart workflows, and full compliance.
> 
> Verdict: Rated **4.9/5** by 26 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HES LoanBox?

Designed for SMEs businesses and financial organizations, including banks, credit unions, and private lenders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 26 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: HES FinTech
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$75,000.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact HES FinTech for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, English, French, Italian, Japanese, Lithuanian, Spanish
- **Available Countries**: Australia, Canada, Costa Rica, Cyprus, Denmark, France, Greece, Hong Kong SAR China, India, Ireland, Israel, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines and 10 more

## Features

- Accounting
- Alerts/Notifications
- Amortisation Schedule
- Audit Trail
- Automated Decisioning/Underwriting
- Automated Notices
- Automatic Funds Distribution
- Borrower Management
- Cash Flow Management
- Client Database
- Client Management
- Client Portal
- Collateral Tracking
- Contact Management
- Customer Management
- Dashboard
- Data Import/Export
- Document Management
- Lead Management
- Loan Portfolio Management
- Multi-Channel Communication
- Online Applications
- Payment Collection
- Pipeline Management
- Pre-Qualification
- Reporting/Analytics
- Third-Party Integrations
- Transaction Management
- Workflow Management

## Integrations (12 total)

- APLYiD
- Camunda
- EDGE
- GiniMachine
- Jumio
- Ondato
- PandaDoc
- Plaid
- SendGrid
- Twilio
- VoPay
- digiRunner

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software)
- [Loan Origination Software](https://www.capterra.co.uk/directory/20011/loan-origination/software)
- [Mortgage Software](https://www.capterra.co.uk/directory/30038/mortgage-and-loans/software)
- [Debt Collection Software](https://www.capterra.co.uk/directory/30234/debt-collection/software)
- [Loan Servicing Software](https://www.capterra.co.uk/directory/30088/loan-servicing/software)

## Alternatives

1. [Lendsqr](https://www.capterra.co.uk/software/1041063/lendsqr) — 4.5/5 (52 reviews)
2. [Mortgage Automator](https://www.capterra.co.uk/software/191761/mortgage-automator) — 4.9/5 (112 reviews)
3. [The Mortgage Office](https://www.capterra.co.uk/software/9277/the-mortgage-office) — 4.8/5 (285 reviews)
4. [Fintech Market Core System](https://www.capterra.co.uk/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews)
5. [Baseline](https://www.capterra.co.uk/software/1049444/baseline) — 4.9/5 (10 reviews)

## Reviews

### "Advanced Loan Management Platform" — 5.0/5

> **kristo** | *9 October 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Hes LoanBox has ben a great solution for managing our Loans. The setup and migration support were excellent, and the system is really flexible. On the rare occasions it didn't quite fit our needs, Hes LoanBox added the features we needed. It's saving our loans team a lot of time and give us a strong foundation to grow our business.
> 
> **Cons**: The system is quite advanced and flexible, so it does take a bit of training to learn. But Hes LoanBox gave us great personal training, and the guides are really helpful. Even team members who aren't very tech savvy are new using the system with confidence.
> 
> Overall, Our Experience has been rally positive. The onboarding team was incredibly helpful and the support since then has been just a good. The system is flexible, scalable and covers everything we need and our team is genuinely happy using HES LoanBox.

-----

### "Flexible Lending Engine for a Mid-Market Challenger Bank" — 5.0/5

> **Rishi** | *13 November 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The HES LoanBox platform's rule engine and auditability were the strongest aspects for us, they let us capture business logic clearly and reduced the friction of internal compliance checks.
> 
> **Cons**: Nothing is good without flaws, the advanced custom reporting for some regulatory templates required developer time, the product is flexible, but complex reporting still needs planning.
> 
> HES LoanBox is a good match for UK lenders that require rich rules based decisioning and enterprise grade audit trails while keeping the option to customize complex reporting flows

-----

### "Seamless loan servicing" — 5.0/5

> **David** | *16 December 2025* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: HES LoanBox has been a game-changer for Marketcy. As a consumer lending company, we deal with complex loan portfolios and stringent compliance requirements, and this platform made everything so much easier. The loan management module allows us to track, update, and service loans efficiently, reducing manual errors and saving us countless hours. Their risk management tools are incredibly insightful, helping us assess borrower profiles accurately and make smarter lending decisions. I also appreciate how intuitive the platform is the ease of use is impressive, and our team was able to get up to speed quickly. The integration with user email accounts and project management features keeps our internal communication streamlined, making team collaboration effortless. Additionally, the customer support from HES LoanBox has been outstanding; any question or request is addressed promptly and professionally. Considering all the benefits, the value for money is exceptional.
> 
> **Cons**: Honestly, I can’t think of anything significant to dislike. The platform has been extremely reliable and supports all aspects of our loan servicing and risk management needs.
> 
> HES LoanBox has truly transformed the way Marketcy manages its lending operations. From loan management and risk assessment to project management and internal collaboration, it covers everything we need in one robust platform. The combination of advanced features, excellent customer support, and intuitive design makes it a must-have for any banking or financial services company. I would confidently give it a 5/5 rating and recommend it to any organization looking for a complete, AI-driven, and reliable loan servicing solution.

-----

### "Reliable Lending Automation for SME Financing Expansion" — 5.0/5

> **Abhilash** | *6 November 2025* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: One of the strongest advantages we experienced with HES LoanBox was the way it automated repetitive tasks, especially in the early stages of SME loan process. Previously our analysts manually reviewed documents, verified customer submissions and follow up regularly with relationship managers to clarify missing infomation. LoanBox streamlined these steps by centralizing all borrower files and creating a smooth approval sequence that required far less intervention. A big thank you to HES LoanBox.
> 
> **Cons**: The challenges we faced was the customization of dashboards and user roles. setting up reporting views that matched our internal monitoring structure took longer than anticipated and in several cases, required multiple rounds of adjustments with the vendor. They can improve on that
> 
> Just to cut it short, our experience with HES LoanBox has been very positive. the system has significantly strengthened our loan processing efficiency and improved communication across teams. Although the customization phase demanded patience, the long term benefits far outweigh the early hurdles. Today, our SME lending operation run with better structure, faster decision making and clearer oversight, which ultimately enhances our ability to serve business clients more effectively.

-----

### "Exactly What We Needed to Manage Our Real Estate Loans" — 5.0/5

> **Michael** | *16 October 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: HES LoanBox has really changed the way we handle loan servicing at Minto Group. Being in real estate, we deal with different property loans and client financing every day, and things used to feel scattered. With LoanBox, everything is organized in one place. I love how easy it is to track payments, automate schedules, and view reports without any stress. The interface feels clean and straightforward, and their support team is genuinely helpful they were always quick to guide us whenever we had questions during setup.
> 
> **Cons**: There’s very little to dislike, honestly. At first, some of the settings took a bit of trial and error to customize for our workflow, but once we figured it out, it’s been smooth sailing.
> 
> LoanBox has been a great fit for us. It saves our team time, reduces mistakes, and gives us better control over our loan servicing process. I’d definitely recommend it to other real estate businesses that want something reliable and simple to use.

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