--- description: Discover the benefits and disadvantages of HES LoanBox. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HES LoanBox Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Loan Origination Software](/directory/20011/loan-origination/software) > [HES LoanBox](/software/1032224/hes-loanbox) # HES LoanBox Canonical: https://www.capterra.co.uk/software/1032224/hes-loanbox Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1032224/hes-loanbox?page=2) > AI/ML-powered end-to-end lending solution with scoring, risk analysis, smart workflows, and full compliance. > > Verdict: Rated **4.9/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HES LoanBox? Designed for SMEs businesses and financial organizations, including banks, credit unions, and private lenders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 40 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HES FinTech - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$75,000.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Please contact HES FinTech for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: Arabic, English, French, German, Italian, Japanese, Lithuanian, Portuguese, Spanish - **Available Countries**: Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 46 more ## Features - Accounting - Alerts/Notifications - Amortisation Schedule - Audit Trail - Automated Decisioning/Underwriting - Automated Notices - Automatic Funds Distribution - Borrower Management - Cash Flow Management - Client Database - Client Management - Client Portal - Collateral Tracking - Compliance Management - Contact Management - Customer Management - Dashboard - Data Import/Export - Document Management - Lead Management - Loan Portfolio Management - Multi-Channel Communication - Online Applications - Payment Collection - Pipeline Management - Pre-Qualification - Reporting/Analytics - Scenario Planning - Third-Party Integrations - Transaction Management - Workflow Management ## Integrations (11 total) - APLYiD - Camunda - GiniMachine - Jumio - Ondato - PandaDoc - Plaid - SendGrid - Twilio - VoPay - digiRunner ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Loan Origination Software](https://www.capterra.co.uk/directory/20011/loan-origination/software) ## Related Categories - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) - [Loan Origination Software](https://www.capterra.co.uk/directory/20011/loan-origination/software) - [Mortgage Software](https://www.capterra.co.uk/directory/30038/mortgage-and-loans/software) - [Debt Collection Software](https://www.capterra.co.uk/directory/30234/debt-collection/software) - [Loan Servicing Software](https://www.capterra.co.uk/directory/30088/loan-servicing/software) ## Alternatives 1. [The Mortgage Office](https://www.capterra.co.uk/software/9277/the-mortgage-office) — 4.8/5 (289 reviews) 2. [Lendsqr](https://www.capterra.co.uk/software/1041063/lendsqr) — 4.5/5 (53 reviews) 3. [Mortgage Automator](https://www.capterra.co.uk/software/191761/mortgage-automator) — 4.9/5 (116 reviews) 4. [Fintech Market Core System](https://www.capterra.co.uk/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews) 5. [Land Gorilla](https://www.capterra.co.uk/software/147212/construction-loan-manager) — 4.8/5 (33 reviews) ## Reviews ### "Smoother underwriting with better servicing support" — 5.0/5 > **sophie** | *16 September 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: The underwriting workflow is the strongest part for me. It helps organize applications and supports more consistent decisioning when volumes are high. I also like the servicing capabilities because they can make repayment tracking and customer support cases easier to manage. The flexibility is useful when different lending or customer situations require different workflows > > **Cons**: The flexibility means there is some initial configuration and learning involved before everything fits naturally into the way the team works. I also think the user experience around some servicing workflows could be more straightforward, particularly for new users. > > HES LoanBox has been useful in helping us manage a lending operation where speed and consistency are important. With applications coming through a large dealer and broker network, having a more structured underwriting workflow helps reduce some of the manual work involved in reviewing and progressing applications. I also find the servicing side valuable, particularly when customers need additional support or forbearance, because having those cases organized within a structured workflow makes them easier to manage and follow up. Overall, it gives our team more consistency without taking away the human judgment that is still important in lending. ----- ### "a practical platform for managing lending processes" — 5.0/5 > **Werner** | *29 August 2026* | Financial Services | Recommendation rating: 5.0/10 > > **Pros**: Having the lending process organized in one platform makes it easier for our team to follow applications and keep information consistent between stages. The ability to adapt the process to our existing lending requirements was also useful during implementation. > > **Cons**: The initial transition required our team to spend time adjusting to the new process and understanding how the different stages worked together. Some parts of the setup also needed additional clarification before we were comfortable using them. > > We introduced HES LoanBox to bring our loan application and servicing processes into one system. Before implementation, our team was handling several steps across separate processes, which made it harder to keep borrower and loan information consistent between teams. LoanBox gave our staff a more structured process and a clearer view of each case moving from application through servicing. The biggest improvement has been reducing the disconnect between these stages. ----- ### "Advanced Loan Management Platform" — 5.0/5 > **kristo** | *9 October 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Hes LoanBox has ben a great solution for managing our Loans. The setup and migration support were excellent, and the system is really flexible. On the rare occasions it didn't quite fit our needs, Hes LoanBox added the features we needed. It's saving our loans team a lot of time and give us a strong foundation to grow our business. > > **Cons**: The system is quite advanced and flexible, so it does take a bit of training to learn. But Hes LoanBox gave us great personal training, and the guides are really helpful. Even team members who aren't very tech savvy are new using the system with confidence. > > Overall, Our Experience has been rally positive. The onboarding team was incredibly helpful and the support since then has been just a good. The system is flexible, scalable and covers everything we need and our team is genuinely happy using HES LoanBox. ----- ### "Flexible Lending Engine for a Mid-Market Challenger Bank" — 5.0/5 > **Rishi** | *13 November 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The HES LoanBox platform's rule engine and auditability were the strongest aspects for us, they let us capture business logic clearly and reduced the friction of internal compliance checks. > > **Cons**: Nothing is good without flaws, the advanced custom reporting for some regulatory templates required developer time, the product is flexible, but complex reporting still needs planning. > > HES LoanBox is a good match for UK lenders that require rich rules based decisioning and enterprise grade audit trails while keeping the option to customize complex reporting flows ----- ### "Scalable and Transparent Lending Platform for Institutional-Grade Operations" — 5.0/5 > **Cameron** | *7 April 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: As Co-President and Global Head of Trading at TXSE Group Inc, I’ve worked with several financial platforms, and HES LoanBox stands out for its strong automation and operational clarity. The platform simplifies complex loan servicing and origination processes, particularly in areas like payment tracking, interest calculations, and reporting. Its flexibility allows us to adapt workflows to match evolving institutional requirements, which is critical in a fast-moving financial environment. The system also provides excellent visibility into portfolio performance, supporting data-driven decisions and risk oversight. Additionally, the interface is intuitive, which has made adoption across teams relatively smooth. > > **Cons**: While the platform is robust, initial setup and customization can take time, especially for organizations with complex structures and requirements. Some reporting dashboards could benefit from additional customization options, and more advanced notification features would improve real-time monitoring. However, these are relatively minor compared to the overall capabilities of the system. > > HES LoanBox has proven to be a reliable and scalable solution that aligns well with the needs of modern financial institutions. It supports efficiency, transparency, and accuracy across the loan lifecycle, which are essential for maintaining high operational standards. For organizations seeking a flexible and enterprise-ready lending platform, it is a strong choice. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1032224/hes-loanbox?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1032224/hes-loanbox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data