---
description: Discover the benefits and disadvantages of AI Concierge.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AI Concierge Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [AI Concierge](/software/1031988/ai-concierge)

# AI Concierge

Canonical: https://www.capterra.co.uk/software/1031988/ai-concierge

> Japanese-language AI call and chatbot that answers common FAQs and routes complex queries to human operators.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses AI Concierge?

AI Concierge is an AI-powered call and chatbot for contact centers and customer-facing businesses in Japan.

## About the vendor

- **Company**: TACT

## Commercial Context

- **Pricing Details**: Prices vary according to the plan.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- AI Copilot
- Automated Responses
- Chatbot
- Natural Language Processing

## Support Options

- Email/Help Desk
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)

## Alternatives

1. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews)
2. [VideoExpress](https://www.capterra.co.uk/software/1065335/videoexpress) — 4.7/5 (6147 reviews)
3. [ChatGPT](https://www.capterra.co.uk/software/1049484/chatgpt) — 4.4/5 (336 reviews)
4. [Writesonic](https://www.capterra.co.uk/software/219972/writesonic) — 4.8/5 (2102 reviews)
5. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1031988/ai-concierge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254399/AI-Concierge/> |
| en-AE | <https://www.capterra.ae/software/1031988/ai-concierge> |
| en-AU | <https://www.capterra.com.au/software/1031988/ai-concierge> |
| en-CA | <https://www.capterra.ca/software/1031988/ai-concierge> |
| en-GB | <https://www.capterra.co.uk/software/1031988/ai-concierge> |
| en-IE | <https://www.capterra.ie/software/1031988/ai-concierge> |
| en-IL | <https://www.capterra.co.il/software/1031988/ai-concierge> |
| en-IN | <https://www.capterra.in/software/1031988/ai-concierge> |
| en-NZ | <https://www.capterra.co.nz/software/1031988/ai-concierge> |
| en-SG | <https://www.capterra.com.sg/software/1031988/ai-concierge> |
| en-ZA | <https://www.capterra.co.za/software/1031988/ai-concierge> |
| ja | <https://www.capterra.jp/software/1031988/ai-concierge> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"AI Concierge","description":"AI Concierge by TACT is an AI-powered contact center system for customer-facing businesses in Japan. Only available in Japanese, this tool uses automation and AI technology to take over reception and routing operations. Combining voice recognition, voice synthesis, mobile chatbots, and digital signage capabilities, it can take FAQs from calls, chat, and on-screen icon selections. It converts the customer’s voice, transcribes it, interprets the intent using AI, and returns a vocal answer via speech synthesis. It sends SMS texts with inquiry form URLs and task completion confirmations and can transfer callers to an operator. End-users also benefit from dial push, call reminders, feedback requests, and round-the-clock appointment booking.","url":"https://www.capterra.co.uk/software/1031988/ai-concierge","@id":"https://www.capterra.co.uk/software/1031988/ai-concierge#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1031988/ai-concierge#faqs","@type":"FAQPage","mainEntity":[{"name":"What is AI Concierge?","@type":"Question","acceptedAnswer":{"text":"AI Concierge by TACT is an AI-powered contact center system for customer-facing businesses in Japan. Only available in Japanese, this tool uses automation and AI technology to take over reception and routing operations. Combining voice recognition, voice synthesis, mobile chatbots, and digital signage capabilities, it can take FAQs from calls, chat, and on-screen icon selections. It converts the customer’s voice, transcribes it, interprets the intent using AI, and returns a vocal answer via speech synthesis. It sends SMS texts with inquiry form URLs and task completion confirmations and can transfer callers to an operator. End-users also benefit from dial push, call reminders, feedback requests, and round-the-clock appointment booking.","@type":"Answer"}},{"name":"Who Uses AI Concierge?","@type":"Question","acceptedAnswer":{"text":"AI Concierge is an AI-powered call and chatbot for contact centers and customer-facing businesses in Japan.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1031988/ai-concierge#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"AI Concierge","position":3,"item":"/software/1031988/ai-concierge","@type":"ListItem"}]}]}
</script>