---
description: Discover the benefits and disadvantages of Flip CX.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Flip CX Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Flip CX](/software/1031399/redroute)

# Flip CX

Canonical: https://www.capterra.co.uk/software/1031399/redroute

> Flip is an automated voicebot that can handle routine calls to get customers their answers faster, while giving agents more time.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Flip CX?

Flip is for industries with common requests that can be automated. If your business has "where Is my order" (WISMO) calls, returns, cancellations, warranties or exchanges then Flip can help.

## About the vendor

- **Company**: Flip CX
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$0.15
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Available from $0.15 per month for transportation providers. Separate plans are also available for transportation brokers and retail businesses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Chatbot
- Customer Experience Management
- Feedback Management
- IVR
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Speech Recognition

## Integrations (7 total)

- Adobe Commerce
- Aircall
- Five9
- Gorgias
- Kustomer
- Shopify
- Talkdesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1754 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [inconnect](https://www.capterra.co.uk/software/164772/omnichannel) — 3.9/5 (19 reviews)
5. [Inxide](https://www.capterra.co.uk/software/1019488/inx-app) — 4.6/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1031399/redroute)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253646/RedRoute/> |
| en-AE | <https://www.capterra.ae/software/1031399/redroute> |
| en-AU | <https://www.capterra.com.au/software/1031399/redroute> |
| en-CA | <https://www.capterra.ca/software/1031399/redroute> |
| en-GB | <https://www.capterra.co.uk/software/1031399/redroute> |
| en-IE | <https://www.capterra.ie/software/1031399/redroute> |
| en-IL | <https://www.capterra.co.il/software/1031399/redroute> |
| en-IN | <https://www.capterra.in/software/1031399/redroute> |
| en-NZ | <https://www.capterra.co.nz/software/1031399/redroute> |
| en-SG | <https://www.capterra.com.sg/software/1031399/redroute> |
| en-ZA | <https://www.capterra.co.za/software/1031399/redroute> |
| fr | <https://www.capterra.fr/software/1031399/redroute> |
| fr-BE | <https://fr.capterra.be/software/1031399/redroute> |
| fr-CA | <https://fr.capterra.ca/software/1031399/redroute> |
| fr-LU | <https://www.capterra.lu/software/1031399/redroute> |

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