---
description: Discover the benefits and disadvantages of ChatLingual.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatLingual Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [ChatLingual](/software/1030839/chatlingual)

# ChatLingual

Canonical: https://www.capterra.co.uk/software/1030839/chatlingual

> ChatLingual’s multilingual customer support software offers real-time customer interactions in 100+ languages for global enterprises.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ChatLingual?

Global Contact Centers, Enterprise Customer Care Centers, Multi-National Firms, Global Brands, Companies that need multilingual customer support software that can serve several locations globally.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatLingual

## Commercial Context

- **Pricing Details**: Contact Us For Pricing Options.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- CRM
- Content Management
- Customer History
- Email Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Machine Translation
- Memory Management
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Integrations (2 total)

- GENESYS
- Salesforce Work.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Translation Software](https://www.capterra.co.uk/directory/30934/translation-management/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Intercom](https://www.capterra.co.uk/software/134347/intercom) — 4.5/5 (1131 reviews)
5. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (286 reviews)

## Reviews

### "Important Chat Tool" — 4.0/5

> **Naleen** | *17 February 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A great tool to take chats from customer/users.We can short description and description at once.If user is not comfortable with English they can chat in other language, and we have the ability to translate which is most convenient.
> 
> **Cons**: Response Predictions can be better compared to as it is now.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1030839/chatlingual)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252925/Chatlingual/> |
| en-AE | <https://www.capterra.ae/software/1030839/chatlingual> |
| en-AU | <https://www.capterra.com.au/software/1030839/chatlingual> |
| en-CA | <https://www.capterra.ca/software/1030839/chatlingual> |
| en-GB | <https://www.capterra.co.uk/software/1030839/chatlingual> |
| en-IE | <https://www.capterra.ie/software/1030839/chatlingual> |
| en-IL | <https://www.capterra.co.il/software/1030839/chatlingual> |
| en-IN | <https://www.capterra.in/software/1030839/chatlingual> |
| en-NZ | <https://www.capterra.co.nz/software/1030839/chatlingual> |
| en-SG | <https://www.capterra.com.sg/software/1030839/chatlingual> |
| en-ZA | <https://www.capterra.co.za/software/1030839/chatlingual> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"ChatLingual","description":"ChatLingual’s enterprise-grade software creates best-in-class global customer support. We support customer interactions in over 100 languages in real-time across chat, email, SMS, social, and other channels. Our industry-leading cloud-hosted Agent Success Platform allows you to easily converse with customers in their native language—no bilingual hires or translators required. ChatLingual is cost-effective and enables companies to scale quickly with a guaranteed comprehensibility rate of 97%.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd1ebe52-e8f9-48b8-b3d1-856a9bc0ff77.png","url":"https://www.capterra.co.uk/software/1030839/chatlingual","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1030839/chatlingual#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1030839/chatlingual#faqs","mainEntity":[{"name":"What is ChatLingual?","@type":"Question","acceptedAnswer":{"text":"ChatLingual’s enterprise-grade software creates best-in-class global customer support. We support customer interactions in over 100 languages in real-time across chat, email, SMS, social, and other channels. Our industry-leading cloud-hosted Agent Success Platform allows you to easily converse with customers in their native language—no bilingual hires or translators required. ChatLingual is cost-effective and enables companies to scale quickly with a guaranteed comprehensibility rate of 97%.","@type":"Answer"}},{"name":"Who Uses ChatLingual?","@type":"Question","acceptedAnswer":{"text":"Global Contact Centers, Enterprise Customer Care Centers, Multi-National Firms, Global Brands, Companies that need multilingual customer support software that can serve several locations globally.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"ChatLingual","position":3,"item":"/software/1030839/chatlingual","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1030839/chatlingual#breadcrumblist"}]}
</script>