---
description: Discover the benefits and disadvantages of Spoki.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spoki Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/31562/conversational-marketing-platform/software) > [Spoki](/software/1030345/spoki)

# Spoki

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> Spoki is a marketing automation platform that enables companies and entrepreneurs to communicate effectively with customers on WhatsApp
> 
> Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Spoki?

Spoki has the following typical customers:
E-commerce, Mid Size Business, Franchisings, Small Business, Marketing Agencies,, Freelancers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 45 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NextAI Srl

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- CRM
- Campaign Analytics
- Campaign Management
- Email Marketing
- Human Handover
- Lead Capture
- Lead Engagement
- Lead Management
- Lead Nurturing
- Marketing Automation
- Segmentation
- Social Marketing
- Third-Party Integrations

## Integrations (16 total)

- ActiveCampaign
- Brevo
- Calendly
- GetResponse
- HubSpot CRM
- Klaviyo
- Pabbly Connect
- PayPal
- Pipedrive
- PrestaShop
- Qapla'
- Shopify
- Stripe
- WooCommerce
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)

## Related Categories

- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)
- [Social CRM Tools](https://www.capterra.co.uk/directory/31584/social-crm-tools/software)
- [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software)
- [Social Selling Software](https://www.capterra.co.uk/directory/31597/social-selling/software)

## Alternatives

1. [Systeme.io](https://www.capterra.co.uk/software/198994/systeme) — 4.8/5 (2126 reviews)
2. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3408 reviews)
3. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2561 reviews)
4. [MailerLite](https://www.capterra.co.uk/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17572 reviews)

## Reviews

### "Tool I recommend to everyone" — 4.0/5

> **Tatiana** | *23 April 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The simplicity of use.
I really appreciate Emanuela's willingness to always help us and the fact that there are constantly new features being developed
> 
> **Cons**: The automations are very improvable in my opinion. For the most part, we do not use other CRMs so I would like to have more functionality in the automations.
I would like there to be more native integrations
> 
> Overall I am very satisfied, it was the turning point and in some cases I abandoned all email communication altogether.
The speed and freshness of the instant communication was the turning point.

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### "Best platform for WhatsApp with ActiveCampaign" — 5.0/5

> **Bruno** | *20 May 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, great customer service. It's amazing to use with ActiveCampaign.
> 
> **Cons**: It's just great. Would be great to have also an app.

-----

### "Easy to use" — 4.0/5

> **Susana** | *18 April 2024* | Internet | Recommendation rating: 7.0/10
> 
> **Pros**: It is really ease to use it and very intuitive. The fact that you can integrate it with you database is really interesting and useful.
> 
> **Cons**: The frequence of answering when technical support is needed
> 
> Good. It is an appropiate tool for CRM based on whatsapp.

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### "Ottimo Partener di Whatsapp Marketing" — 5.0/5

> **Chiara** | *10 April 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Molto integrabile, semplice da utilizzare
> 
> **Cons**: Alcuni vincoli sulla ricarica minima da effettuare
> 
> Da anni utilizziamo Spoki nella nostra agenzia e siamo soddisfatti del servizio offerto.

L'assistenza fornita dal team di Spoki è sempre stata tempestiva e professionale, sia per le questioni tecniche che amministrative.

Il software si distingue per la sua versatilità e la capacità di integrarsi con le principali piattaforme di marketing. La creazione di funnel di marketing con Spoki è ottimale.

Apprezziamo anche la disponibilità dello staff di Spoki nel considerare piccole modifiche o implementazioni richieste, dimostrando attenzione alle esigenze dei clienti.

In sintesi, Spoki è una soluzione affidabile e funzionale che utilizziamo quotidianamente per il nostro marketing e quello dei nostri clienti, lo consigliamo a chi cerca un software di messaggistica versatile al passo con tutte le novità.

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### "in fase di test" — 4.0/5

> **Alberto** | *8 June 2024* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: che le persone stando alle statistiche leggono i messaggi in percentuale elevata
> 
> **Cons**: il prezzo, la lungaggine burocratica, non molto semplice da gestire

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1030345/spoki)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252301/Spoki/> |
| en-AE | <https://www.capterra.ae/software/1030345/spoki> |
| en-AU | <https://www.capterra.com.au/software/1030345/spoki> |
| en-CA | <https://www.capterra.ca/software/1030345/spoki> |
| en-GB | <https://www.capterra.co.uk/software/1030345/spoki> |
| en-IE | <https://www.capterra.ie/software/1030345/spoki> |
| en-IL | <https://www.capterra.co.il/software/1030345/spoki> |
| en-IN | <https://www.capterra.in/software/1030345/spoki> |
| en-NZ | <https://www.capterra.co.nz/software/1030345/spoki> |
| en-SG | <https://www.capterra.com.sg/software/1030345/spoki> |
| en-ZA | <https://www.capterra.co.za/software/1030345/spoki> |
| it | <https://www.capterra.it/software/1030345/spoki> |

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