---
description: Discover the benefits and disadvantages of FUGU.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FUGU Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Fraud Management Software](/directory/10058/financial-fraud-detection/software) > [FUGU](/software/1029468/fugu)

# FUGU

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> Working month-to-month - zero risk, no long-term commitments.

FUGU's clients accept more orders than merchants who use ordinary tools.
> 
> Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FUGU?

1\. eCommerce websites - supporting all platforms 
2. Payment getaways
3. SaaS
4. Investments companies \\ exchanges 
5. Gaming\\Casino
6. Banks, credit cards, etc
7. Chargebcks liability

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 11 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fugu Risk

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Case Management
- Chargeback Tracking
- Custom Fraud Rules
- Debit/Credit Card Processing
- Dispute Management
- Financial Transaction Approval
- Payment Fraud Prevention
- Real-Time Reporting
- Real-time Alerts
- Reporting/Analytics
- Response Management
- Risk Analysis
- Third-Party Integrations
- Transaction Monitoring

## Integrations (7 total)

- BigCommerce
- Online Auction System
- Shopify
- Squarespace
- VTEX
- Wix
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Fraud Management Software](https://www.capterra.co.uk/directory/10058/financial-fraud-detection/software)

## Related Categories

- [Fraud Management Software](https://www.capterra.co.uk/directory/10058/financial-fraud-detection/software)
- [Financial Risk Management Software](https://www.capterra.co.uk/directory/20009/financial-risk-management/software)
- [Chargeback Management Tools](https://www.capterra.co.uk/directory/33796/chargeback-management/software)

## Alternatives

1. [Flagright](https://www.capterra.co.uk/software/1067041/flagright) — 4.9/5 (14 reviews)
2. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26301 reviews)
3. [Feedzai](https://www.capterra.co.uk/software/156229/feedzai-ds) — 4.7/5 (11 reviews)
4. [Formica AI](https://www.capterra.co.uk/software/1014921/formica-fraud) — 4.9/5 (14 reviews)
5. [eftsure](https://www.capterra.co.uk/software/216234/eftsure) — 4.6/5 (45 reviews)

## Reviews

### "Best Fraud protection service we ever had\!" — 5.0/5

> **Verified Reviewer** | *18 April 2022* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10
> 
> **Pros**: Very professional but easy to use.
High-quality risk detection.
> 
> **Cons**: Not very familiar currently.
There are many people that aren't known about what we are talking about yet.
> 
> Very positive.
The Fugu softwere let us high confidence about orders we accept.

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### "Fugu has become the life line for our $10,000,000+ annual Ecommerce business\!\!" — 5.0/5

> **Jr** | *25 April 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The features are easy to use and setup was very simple.  All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence.
> 
> **Cons**: So far we have not found a "CON" or "Neg" to Fugu.  You guys and gals are awesome.  Thank you for the amazing product\!
> 
> The features are easy to use and setup was very simple.  All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence.

-----

### "It's overwhelming and the support in non responsive" — 4.0/5

> **John** | *27 June 2022* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: I found the system they had in place for rating each order based on fraud risks quite impressive. It's always a good idea to have some automated system in place for canceling orders deemed high-risk, as this helps prevent potential losses.
> 
> **Cons**: Their support is not up to the other available options' standards.
> 
> The fraud system is impressive. It has successfully identified and prevented many instances of fraud. However, I believe that the support system could be improved. It can take a long time to get a response from customer service.

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### "Great help, very responsible" — 5.0/5

> **Tomer** | *21 June 2022* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: They have a very helpful team that wants to understand and solve every case, communicate with my team, and do the research when required.
> 
> **Cons**: Sometimes it takes time to understand a new case and build the solution.
> 
> Unique and helpful combination of people that really helps with fraud detection and prevention.

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### "Great For Beginners" — 5.0/5

> **Megan** | *25 April 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Just started my company last year and added FUGU after doing some research. It detects when a payment might be fraud, which is great because otherwise I wouldn’t be able to tell.
> 
> **Cons**: I guess a more obvious notification would be nice if someone is placing a risky order

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1029468/fugu)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251235/FUGU/> |
| en-AE | <https://www.capterra.ae/software/1029468/fugu> |
| en-AU | <https://www.capterra.com.au/software/1029468/fugu> |
| en-CA | <https://www.capterra.ca/software/1029468/fugu> |
| en-GB | <https://www.capterra.co.uk/software/1029468/fugu> |
| en-IE | <https://www.capterra.ie/software/1029468/fugu> |
| en-IL | <https://www.capterra.co.il/software/1029468/fugu> |
| en-IN | <https://www.capterra.in/software/1029468/fugu> |
| en-NZ | <https://www.capterra.co.nz/software/1029468/fugu> |
| en-SG | <https://www.capterra.com.sg/software/1029468/fugu> |
| en-ZA | <https://www.capterra.co.za/software/1029468/fugu> |
| es | <https://www.capterra.es/software/1029468/fugu> |
| es-AR | <https://www.capterra.com.ar/software/1029468/fugu> |
| es-CL | <https://www.capterra.cl/software/1029468/fugu> |
| es-CO | <https://www.capterra.co/software/1029468/fugu> |
| es-CR | <https://www.capterra.co.cr/software/1029468/fugu> |
| es-DO | <https://www.capterra.do/software/1029468/fugu> |
| es-EC | <https://www.capterra.ec/software/1029468/fugu> |
| es-MX | <https://www.capterra.mx/software/1029468/fugu> |
| es-PA | <https://www.capterra.com.pa/software/1029468/fugu> |
| es-PE | <https://www.capterra.pe/software/1029468/fugu> |
| fr | <https://www.capterra.fr/software/1029468/fugu> |
| fr-BE | <https://fr.capterra.be/software/1029468/fugu> |
| fr-CA | <https://fr.capterra.ca/software/1029468/fugu> |
| fr-LU | <https://www.capterra.lu/software/1029468/fugu> |
| it | <https://www.capterra.it/software/1029468/fugu> |
| pt | <https://www.capterra.com.br/software/1029468/fugu> |
| pt-PT | <https://www.capterra.pt/software/1029468/fugu> |

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