---
description: Discover the benefits and disadvantages of Microsoft Exchange.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Exchange Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Exchange](/software/1026769/microsoft-exchange)

# Microsoft Exchange

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> Mail and calendar server that enables employees to collaborate on documents, sync calendars, personalize their inboxes, and more.
> 
> Verdict: Rated **4.6/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft Exchange?

A mail and calendar server with online and on-site versions geared toward corporations that need employees to synchronize and collaborate.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 36 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$4.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Exchange Online (Plan 1): $4.00 user/month (annual subscription–auto renews)

Exchange Online (Plan 2): $8.00 user/month (annual subscription–auto renews)

Microsoft 365 Business Standard: $12.50 user/month (annual subscription–auto renews)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Collaboration Tools

## Support Options

- Email/Help Desk
- Chat

## Category

- [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software)

## Alternatives

1. [Gmail](https://www.capterra.co.uk/software/202338/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.capterra.co.uk/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14035 reviews)
5. [Yahoo Mail](https://www.capterra.co.uk/software/1035225/yahoo-mail) — 4.2/5 (846 reviews)

## Reviews

### "Best Tool for Hosting emails , Greta features , great tools" — 5.0/5

> **Abhishek** | *26 August 2024* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Great tool to create, store and manage mailboxes and easy to implement policies
> 
> **Cons**: Exchange server is going end of life soon , so It is not a future proof solution
> 
> Great for having hosted email solutions , Easy to create mailboxes and the functionality helps to manage the infrastucture well .

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### "Microsoft Exchange Review" — 5.0/5

> **Bryan** | *15 January 2026* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: I loved using Microsoft Exchange because it helped me email my co-workers and enabled digital communications to flow through the business.
> 
> **Cons**: The least thing I Didnt like about the software was the fact that it was very expensive to purchase at times.
> 
> I had a good overall experience because it offered a high level of security and different features just like Gmail.

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### "Reliable and Low Maintenance Email Server" — 5.0/5

> **David** | *25 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The number of features and the flexibility of the configuration.   The web based management system can handle most issues.   Very low maintenance after initial setup.
> 
> **Cons**: Some of the commands can only be done through PowerShell, so you have to feel comfortable with PowerShell to get the full set of features.  However, there is plenty of reference material so this is not a big issue.
> 
> We have been using Exchange Server since 2009 and have enjoyed its reliability and ease of maintenance over the years.   Looking forward to the next version of Exchange Server.

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### "Reliable Corporate Email Solution" — 5.0/5

> **Sofia** | *19 April 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: It is a reliable and solid email solution for the enterprise. We currently use less than a half of its features and those cover all of our use cases for corporate emails. Also, it seamlessly integrates the Microsoft 365 solutions which is a big plus.
> 
> **Cons**: You will need very good technical knowledge to understand and to customise the solution if the defaults do not fit your use cases. If so, it is best to call a Microsoft Partner.

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### "Powerful Software" — 5.0/5

> **Hany** | *17 April 2025* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Seamless integration with Active directory and outlook plus the high availability and disaster recovery feature and integration with all Microsoft platforms
> 
> **Cons**: Requires a lot of hardware resources like Ram/CPU and Disk to keep things running smoothly and sometimes it is a bit complex to configure

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1026769/microsoft-exchange)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248250/Microsoft-Exchange/> |
| en-AE | <https://www.capterra.ae/software/1026769/microsoft-exchange> |
| en-AU | <https://www.capterra.com.au/software/1026769/microsoft-exchange> |
| en-CA | <https://www.capterra.ca/software/1026769/microsoft-exchange> |
| en-GB | <https://www.capterra.co.uk/software/1026769/microsoft-exchange> |
| en-IE | <https://www.capterra.ie/software/1026769/microsoft-exchange> |
| en-IL | <https://www.capterra.co.il/software/1026769/microsoft-exchange> |
| en-IN | <https://www.capterra.in/software/1026769/microsoft-exchange> |
| en-NZ | <https://www.capterra.co.nz/software/1026769/microsoft-exchange> |
| en-SG | <https://www.capterra.com.sg/software/1026769/microsoft-exchange> |
| en-ZA | <https://www.capterra.co.za/software/1026769/microsoft-exchange> |
| ja | <https://www.capterra.jp/software/1026769/microsoft-exchange> |

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