--- description: Discover the benefits and disadvantages of BigContacts. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BigContacts Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [BigContacts](/software/102669/bigcontacts) # BigContacts Canonical: https://www.capterra.co.uk/software/102669/bigcontacts Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/102669/bigcontacts?page=2) > The best CRM pricing + the best tools and features. Contact Management/ Email Marketing Solution for Small Business. > > Verdict: Rated **4.3/5** by 205 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BigContacts? Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 205 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BigContacts - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$9.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial. You won't find another system (with all the features we offer) at a lower price\! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge\! Go to this link to view more detailed pricing: https://www.bigcontacts.com/pricing/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: American Samoa, Argentina, Australia, Bolivia, Brazil, Chile, Colombia, Cook Islands, Ecuador, Falkland Islands, Fiji, French Guiana, French Polynesia, Germany, Guam, Guyana, Kiribati, Marshall Islands, Micronesia, Nauru and 22 more ## Features - Activity Dashboard - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Data Import/Export - Email Management - Email Marketing - Interaction Tracking - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Segmentation - Mobile Access - Pipeline Management - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Shared Contacts - Task Management - Third-Party Integrations - Workflow Management ## Integrations (10 total) - ActiveCampaign - Campaign Monitor by Marigold - FreshBooks - Google Calendar - HubSpot Marketing Hub - LinkedIn for Business - Mailchimp - Microsoft Outlook - Twitter/X - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) ## Related Categories - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [Predictive Lead Scoring Software](https://www.capterra.co.uk/directory/32276/predictive-lead-scoring/software) ## Alternatives 1. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Freshsales](https://www.capterra.co.uk/software/155563/freshsales) — 4.5/5 (621 reviews) 3. [Gold-Vision CRM](https://www.capterra.co.uk/software/133582/gold-vision-crm) — 4.6/5 (131 reviews) 4. [Thryv](https://www.capterra.co.uk/software/156926/thryv) — 4.2/5 (505 reviews) 5. [Nimble](https://www.capterra.co.uk/software/123032/nimble) — 4.4/5 (1868 reviews) ## Reviews ### "Big Contacts is an okay CRM" — 3.0/5 > **Helen** | *15 January 2019* | Media Production | Recommendation rating: 6.0/10 > > **Pros**: The CRM is easy to use. It is cost effective. > > **Cons**: It is hard to export your data. There is no App for smartphone or tablet use. > > It is a cost effective CRM program. ----- ### "Good package for beginners" — 4.0/5 > **James** | *17 December 2018* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: had it from the start so for me the price > > **Cons**: limited API interface, i would like to see full mailchimp interation for example > > Does the job i need it do, and you guys give me a good service for peanuts, so cant say anything negative ----- ### "Ease of Use" — 5.0/5 > **dona** | *19 November 2019* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports. > > **Cons**: No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed. Ability to look up a contact via telephone number. > > Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks. ----- ### "So far the better CRM" — 3.0/5 > **David** | *27 January 2010* > > **Pros**: for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer. The non tech people that use it are not having a difficult time, that is one of the major reasons we switched. > > **Cons**: We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor. I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what???? > > easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works\!\!\! and does not cost an arm and a leg.... ----- ### "Ex-Salesforce.com user appreciates value of BigContacts" — 4.0/5 > **DEREK L** | *10 December 2019* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: The BigContacts CRM System is pretty straightforward in terms of setup and implementation. Once you learn the basic rules in terms of setting up fields, etc. you can begin using the software with confidence. The videos are extremely helpful also. The price is one-third to one-fourth the cost of Salesforce.com. > > **Cons**: There are a few features that are a little less intuitive and may require some help from support. If you can't find the right answer in the support materials or the videos they will get on the phone after you have placed a support request. This may take some time if it is off hours, but the response is always within a 24 hour window at the longest. > > I would definitely recommend BigContacts for ease of use, price, features, and value. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/102669/bigcontacts?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/102669/bigcontacts) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data