---
description: Discover the benefits and disadvantages of CXInfinity.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXInfinity Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [CXInfinity](/software/1026628/cxinfinity)

# CXInfinity

Canonical: https://www.capterra.co.uk/software/1026628/cxinfinity

> NovelVox CXInfinity readily integrates with  Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice \& Amazon Connect contact center.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CXInfinity?

North America

## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Pricing Details**: Contact NovelVox for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Alerts/Notifications
- Customer Experience Management
- Customer History
- Email Management
- Engagement Tracking
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Third-Party Integrations
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Viber](https://www.capterra.co.uk/software/180348/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.capterra.co.uk/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.capterra.co.uk/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.capterra.co.uk/software/204314/wati) — 4.6/5 (202 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1026628/cxinfinity)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248095/CXInfinity/> |
| en-AE | <https://www.capterra.ae/software/1026628/cxinfinity> |
| en-AU | <https://www.capterra.com.au/software/1026628/cxinfinity> |
| en-CA | <https://www.capterra.ca/software/1026628/cxinfinity> |
| en-GB | <https://www.capterra.co.uk/software/1026628/cxinfinity> |
| en-IE | <https://www.capterra.ie/software/1026628/cxinfinity> |
| en-IL | <https://www.capterra.co.il/software/1026628/cxinfinity> |
| en-IN | <https://www.capterra.in/software/1026628/cxinfinity> |
| en-NZ | <https://www.capterra.co.nz/software/1026628/cxinfinity> |
| en-SG | <https://www.capterra.com.sg/software/1026628/cxinfinity> |
| en-ZA | <https://www.capterra.co.za/software/1026628/cxinfinity> |
| fr | <https://www.capterra.fr/software/1026628/cxinfinity> |
| fr-BE | <https://fr.capterra.be/software/1026628/cxinfinity> |
| fr-CA | <https://fr.capterra.ca/software/1026628/cxinfinity> |
| fr-LU | <https://www.capterra.lu/software/1026628/cxinfinity> |
| ja | <https://www.capterra.jp/software/1026628/cxinfinity> |

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