--- description: Discover the benefits and disadvantages of PIMSY Mental Health EHR. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PIMSY Mental Health EHR Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [PIMSY Mental Health EHR](/software/102651/pimsy-mental-health-ehr) # PIMSY Mental Health EHR Canonical: https://www.capterra.co.uk/software/102651/pimsy-mental-health-ehr Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/102651/pimsy-mental-health-ehr?page=2) > The EHR built from the ground up for behavioral health. Clinical tools, billing, and telehealth designed for how your practice works. > > Verdict: Rated **4.3/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PIMSY Mental Health EHR? Behavioral health and mental health practices of all sizes, from solo therapists to enterprise organizations running IOP, PHP, and residential programs. Includes SUD treatment centers and psychiatric ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 100 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smoky Mountain Information Systems - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Per User - **Pricing Details**: PIMSY EHR is offered in three different price tiers: Prime (starting $99/user/month - includes Messaging, Telehealth, PAISLY AI Note Generator and Wiley Treatment Planner), Professional, and Platinum. Custom pricing based on complexity and need is available for Professional and Platinum. All plans offer training, support, and access to a knowledge base. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Coding Assistance - Confirmations/Reminders - Customisable Forms - Decision Support Systems - Document Management - E-Prescribing - EMR/EHR - Electronic Payments - Faculty/Staff Management - HIPAA Compliant - Initial Assessments - Medical Billing - Medication Management - Multi-Location - Patient Communications - Patient Portal - Patient Records Management - Prescription Management - Recurring Appointments - Reminders - Reporting & Statistics - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (16 total) - Aegis - Clover - Dr. First - Elevate - Global Payments Integrated - H2H DigitalRx - Jitsi - LabSoft LIMS - Millennium - Paychex Flex - Rize Reviews - SecureVideo - Timeero - Twilio - Waystar ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) - [Medical Scheduling Software](https://www.capterra.co.uk/directory/30027/medical-scheduling/software) - [Mental Health EHR Software](https://www.capterra.co.uk/directory/32510/mental-health-ehr-software/software) - [Substance Abuse EMR Software](https://www.capterra.co.uk/directory/32708/substance-abuse-emr/software) - [Psychiatry Electronic Medical Records Software](https://www.capterra.co.uk/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software) ## Alternatives 1. [Sessions Health](https://www.capterra.co.uk/software/1039430/sessions-health) — 4.9/5 (123 reviews) 2. [EHRYourWay](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 3. [Valant EHR Suite](https://www.capterra.co.uk/software/81298/valant-behavioral-health-ehr) — 4.2/5 (338 reviews) 4. [CounSol.com](https://www.capterra.co.uk/software/124769/counsol-com) — 4.7/5 (829 reviews) 5. [TherapyNotes, LLC](https://www.capterra.co.uk/software/118981/therapynotes-com) — 4.7/5 (962 reviews) ## Reviews ### "Functional" — 5.0/5 > **Odukunle** | *6 September 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: PIMSY is a niche software designed for mental \& behavioral health agencies of all sizes. Even an organization that is not large in size can benefit from it. It offers industry-specific functionality. An important aspect of using PIMSY is that you can be sure of date protection as it provides complete data security. > > **Cons**: The way the calendar works is not fully functional, I’d prefer if the calendar can show a patient’s past and present appointments in the drop down. ----- ### "President owner" — 5.0/5 > **Delsy** | *5 May 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Pimsy helps me be organized and on time with the records. > > **Cons**: Sometimes the system is down when I will have to do notes or treatment plans. > > I enjoy working with Pimsy and I recommend to other therapist. I like the reminders about the units, the notes. Etc ----- ### "Great Customer Service for a nice EHR" — 5.0/5 > **David** | *28 January 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The team is always helpful and available. > > **Cons**: Not all changes and adjustments work for our team. > > We have had a great experience overall with PIMSY. The platform works well for our needs. ----- ### "CEO/Program Director" — 5.0/5 > **Deidre** | *29 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The system is user friendly and the PIMSY team is professional, easily accessible and friendly. > > **Cons**: The font is too small. This issues was resolved by Danielle. > > The system is great and covers all needs. ----- ### "PIMSY A New Way to Work" — 5.0/5 > **Alice** | *8 May 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: The fact that we can get new claim formats developed quickly when payers change their requirements. The easy way you can align the system to your processes and keep the ones you feel comfortable with. > > **Cons**: It is not easy to develop security levels when you have multiple colleagues that use the system, and need information from all areas to do their jobs. This security lack of clarity, makes it easy for colleagues to change formats without taking account who else will be affected by the changes being made. > > It has been positive. Our goal was to be a paperless office, and we are almost there. Thanks\!\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/102651/pimsy-mental-health-ehr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/102651/pimsy-mental-health-ehr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data