---
description: Discover the benefits and disadvantages of Smart at reception.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smart at reception Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Visitor Management System](/directory/10020/visitor-management/software) > [Smart at reception](/software/1026034/smart-at-reception)

# Smart at reception

Canonical: https://www.capterra.co.uk/software/1026034/smart-at-reception

> Cloud-native reception system that enables Japanese property administrators, estate agents, and healthcare providers to streamline chec
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Smart at reception?

Smart at reception is cloud software for customer-facing Japanese businesses in healthcare, hospitality, wellness, real estate, and construction.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: M-Solutions

## Commercial Context

- **Starting Price**: JP¥20,000
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: There is no initial fee and the service costs 20,000 Yen per month.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Contact Management
- Pre-Registration

## Integrations (8 total)

- Chatwork
- Dialpad
- Google Workspace
- LINE WORKS
- Microsoft 365
- Microsoft Teams
- Slack
- UniTalk

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Visitor Management System](https://www.capterra.co.uk/directory/10020/visitor-management/software)

## Alternatives

1. [Archie](https://www.capterra.co.uk/software/1023304/archie) — 4.9/5 (81 reviews)
2. [Vizito](https://www.capterra.co.uk/software/147970/vizito) — 4.7/5 (168 reviews)
3. [The Receptionist for iPad](https://www.capterra.co.uk/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Swiftlane](https://www.capterra.co.uk/software/1021069/swiftlane) — 4.6/5 (88 reviews)
5. [Visitly](https://www.capterra.co.uk/software/179358/visitly) — 4.5/5 (48 reviews)

## Reviews

### "導入の容易さ、チャット連携種類の豊富さなどすごく便利な受付システム" — 5.0/5

> **Anonymous User** | *24 April 2023* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: 導入後の設定も容易にでき、特に自社で使っているチャットツールとの連携によって漏れなくストレスなく訪問者対応ができる点が優れています。
> 
> **Cons**: 既存のビジネスプロセスを置き換えることも容易にでき、現在のところ大きな問題は起きていないため、目立った改善点はありません。
> 
> 受付にかかる工数を大幅に減少することができ、かつ訪問者もストレスなく簡易に利用できるためとてもよいシステムだと感じています。

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### "シンプルで導入しやすいiPad型受付ツール" — 5.0/5

> **Anonymous User** | *21 April 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Smart at receptionの利点は、使いやすいシンプルなユーザーインターフェースです。受付システムは会社の顔であり、お客様が訪れた際に最初に使うツールです。シンプルなインターフェースがあることで、お客様は迷わず快適に利用できます。さらに、Smart at receptionは社内のチャットツールとも連携できるので、社員もスムーズに使えるというメリットがあります。
> 
> **Cons**: 音声が聞き取りにくいと感じたことがあります。メーカーに問い合わせた結果、使用しているiPadケースがマイク部分を覆っていることが原因で聞こえにくくなっていることがわかりました。導入時に、おすすめのiPadケースを案内してもらえると助かります。
> 
> このシステムは電話取り次ぎの削減に適しています。さらに、電話以外で対応したい場合には、チャットツールと連携できるので便利です。また、遠隔から設定が可能なので、管理コストも節約できるという利点があります。

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1026034/smart-at-reception)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/247384/Smart-at-reception/> |
| en-AE | <https://www.capterra.ae/software/1026034/smart-at-reception> |
| en-AU | <https://www.capterra.com.au/software/1026034/smart-at-reception> |
| en-CA | <https://www.capterra.ca/software/1026034/smart-at-reception> |
| en-GB | <https://www.capterra.co.uk/software/1026034/smart-at-reception> |
| en-IE | <https://www.capterra.ie/software/1026034/smart-at-reception> |
| en-IL | <https://www.capterra.co.il/software/1026034/smart-at-reception> |
| en-IN | <https://www.capterra.in/software/1026034/smart-at-reception> |
| en-NZ | <https://www.capterra.co.nz/software/1026034/smart-at-reception> |
| en-SG | <https://www.capterra.com.sg/software/1026034/smart-at-reception> |
| en-ZA | <https://www.capterra.co.za/software/1026034/smart-at-reception> |
| ja | <https://www.capterra.jp/software/1026034/smart-at-reception> |

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