---
description: Discover the benefits and disadvantages of Helpfeel.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpfeel Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Helpfeel](/software/1025364/helpfeel)

# Helpfeel

Canonical: https://www.capterra.co.uk/software/1025364/helpfeel

> FAQ system targeting Japanese firms that assists them with answering queries and minimizes the burden on customer service personnel.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Helpfeel?

Helpfeel is for Japanese companies with numerous customer and stakeholder inquiries but with limited human resources to tackle them.

## About the vendor

- **Company**: Helpfeel
- **Founded**: 2008

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Prices vary according to the plan.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Japanese
- **Available Countries**: Japan, United States

## Features

- Knowledge Base Management
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Intercom](https://www.capterra.co.uk/software/134347/intercom) — 4.5/5 (1131 reviews)
4. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1025364/helpfeel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/246714/Helpfeel/> |
| en-AE | <https://www.capterra.ae/software/1025364/helpfeel> |
| en-AU | <https://www.capterra.com.au/software/1025364/helpfeel> |
| en-CA | <https://www.capterra.ca/software/1025364/helpfeel> |
| en-GB | <https://www.capterra.co.uk/software/1025364/helpfeel> |
| en-IE | <https://www.capterra.ie/software/1025364/helpfeel> |
| en-IL | <https://www.capterra.co.il/software/1025364/helpfeel> |
| en-IN | <https://www.capterra.in/software/1025364/helpfeel> |
| en-NZ | <https://www.capterra.co.nz/software/1025364/helpfeel> |
| en-SG | <https://www.capterra.com.sg/software/1025364/helpfeel> |
| en-ZA | <https://www.capterra.co.za/software/1025364/helpfeel> |
| ja | <https://www.capterra.jp/software/1025364/helpfeel> |

-----

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