--- description: Discover the benefits and disadvantages of Microsoft Forms. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Forms Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Microsoft Forms](/software/1025299/microsoft-forms) # Microsoft Forms Canonical: https://www.capterra.co.uk/software/1025299/microsoft-forms Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/1025299/microsoft-forms?page=2) > A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys. > > Verdict: Rated **4.6/5** by 324 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Forms? Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 324 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more ## Features - Customisable Forms - Customisable Templates - Feedback Management - Forms Creation & Design - Forms Management - Live Results Sharing - Survey/Poll Management - Template Management ## Integrations (4 total) - Microsoft 365 - Microsoft Excel - Microsoft Outlook - Microsoft Teams ## Support Options - Email/Help Desk - Chat ## Category - [Form Builder Software](https://www.capterra.co.uk/directory/33235/form-builder/software) ## Related Categories - [Form Builder Software](https://www.capterra.co.uk/directory/33235/form-builder/software) - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Polling Software](https://www.capterra.co.uk/directory/31220/polling/software) - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) ## Alternatives 1. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (964 reviews) 2. [SurveyLegend](https://www.capterra.co.uk/software/156752/surveylegend) — 4.6/5 (964 reviews) 3. [UmfrageOnline](https://www.capterra.co.uk/software/201674/enquetes-maken) — 4.6/5 (1627 reviews) 4. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11432 reviews) 5. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10455 reviews) ## Reviews ### "Good foundation starter application for forms and surveys" — 3.0/5 > **Will** | *4 January 2026* | Fine Art | Recommendation rating: 8.0/10 > > **Pros**: Microsoft Forms works well enough to function as a data collection tool and survey use. It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed up the survey creation process. > > **Cons**: The UI of Microsoft Forms is not the best. It feels a bit dated, boring and clunk at times. There isn’t much joy in using it, and there is not much AI integration to make you think about your audience. Creating a survey is creative, but using Forms doesn’t feel that fun. > > I have used Forms for years in a range of applications. It can be useful for collection of opinions, preference or qualitative and quantitative data. I would recommend it as a starting point as most people know how to use it. However, it could be better designed with more spirit. ----- ### "Time saver\! Saves me hours talking on the phone\!" — 5.0/5 > **Matthew** | *25 April 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ability to set up and share a form and read through responses which can be kept or deleted as necessary. > > **Cons**: Sometimes it can be a bit clunky to set up your questions and alternatives for the answers but once it’s done, it’s so useful. > > Excellent as a way for me to gain information from clients but also communicate key details with them and check their understanding of them. Saves me a lot of time and guarantees they have read and processed information which they’ve had to answer on. ----- ### "Microsoft Forms - Easy to Use" — 5.0/5 > **Lyn** | *18 April 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results. With integration with Microsoft teams this is simple and effective. > > **Cons**: The only issue I had with Microsoft forms is that in a small business it does not hold value for money as the polls are not frequent. > > My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data. ----- ### "Microsoft Forms - not just forms" — 5.0/5 > **Adrian** | *30 November 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The most I liked the ease of use, the app has an intuitive and simple design witch make it very easy to use. Another great feature is the real time analytics and visual summaries witch gives useful info really fast. > > **Cons**: There are no things to dislike at Forms, it has some limitations but afterall it does not have any extra costs for using it as it comes with Microsoft 365 bundle. > > Microsoft Forms is a great bonus app from Microsoft 365, easy to use and export data, with live results but limited customization. Overall is a good tool for creating surveys, quizzes, and polls. ----- ### "Forms work review" — 4.0/5 > **nathan** | *24 December 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: i like the various options available and ease of use > > **Cons**: that sometimes people have to log in or have a microsoft account > > very positive, use regularly in many work processes ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/1025299/microsoft-forms?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1025299/microsoft-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data