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What is Microsoft Forms?

Microsoft Forms is a web-based data collection platform that enables companies and organizations to create online forms and surveys for collecting customer feedback and organizing team events. The software helps streamline, automate and transform business operations. It offers customizable templates and automation processing tools that can support numerous applications. Organizations can use the platform to build custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results, complete with statistics and detailed information on the responses for each question. Additionally, companies can use the software to generate QR codes with embedded codes, links, or files and share them via email, social media, and other channels or applications.

Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

Microsoft Forms Software - Form templates and storage
Microsoft Forms Software - Form creation
Microsoft Forms Software - Response collection options
Microsoft Forms Software - Response insights

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Reviews of Microsoft Forms

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.2
Features
4.3
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
64%
4
32%
3
3%
2
1%
Samantha
Samantha
Owner in UK
Verified LinkedIn User
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Brilliant Way To Capture Data For Free

5.0 2 years ago

Comments: It helps me to collect data really easily and quickly, and saves faffing around with paper forms and scanning documents.

Pros:

I love that it's free to use (up to 200 replies, but then I just create a duplicate one to gather more). I can customise it too to make it look really professional.

Cons:

The fact that there's a limit to the amount of responses, and limitations to the customisation of the fields.

Michaela
Office Manager in UK
Civil Engineering, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and creates forms fast!

5.0 10 months ago

Comments: Excellent - efficient and professional service every time.

Pros:

Creates forms very quickly with useful features such as auto-fill and copy & paste. Excellent for feedback purposes as can anonymise data. Sharing features are just as quick and easy to use and gives an excellent and professional finish with customize options.

Cons:

Would be beneficial to have conditional logic options.

Verified Reviewer
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Walking in the light

5.0 last month New

Comments: Impressive and life changing experience.

Pros:

User-friendly and time saving tool for professionals.

Cons:

Inability to open a new window while opening the current one.

Dillon
Dillon
Database Specialist in US
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Barebones Form Creation

3.0 last year

Comments: Overall, MS Forms is a very easy to use program that offers a low barrier to entry due to it being included with many Office 365 subscriptions. The program lacks in more technical features but will be more than enough for most people.

Pros:

MS Forms is easy to pick up and use by any user and will suffice for most use-cases. Included in most MS 365 subscriptions.

Cons:

The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for different paths based on user responses

Robert
Owner in Romania
Newspapers, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Helped me getting users opinions

5.0 3 months ago

Comments: Easy, fast and powerful, already came with the package I used from Microsoft. It was like a bonus.

Pros:

It was very helpful to get my users opinions when needed. It was very easy to use and setup what I needed. It comes already with the package that I already used (Microsoft 360)

Cons:

None! I couldn`t find any cons for this app for the time I use it.