--- description: Discover the benefits and disadvantages of Microsoft Forms. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Forms Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Microsoft Forms](/software/1025299/microsoft-forms) # Microsoft Forms Canonical: https://www.capterra.co.uk/software/1025299/microsoft-forms Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/1025299/microsoft-forms?page=2) > A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys. > > Verdict: Rated **4.6/5** by 327 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Forms? Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 327 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more ## Features - Customisable Forms - Customisable Templates - Feedback Management - Forms Creation & Design - Forms Management - Live Results Sharing - Survey/Poll Management - Template Management ## Integrations (4 total) - Microsoft 365 - Microsoft Excel - Microsoft Outlook - Microsoft Teams ## Support Options - Email/Help Desk - Chat ## Category - [Form Builder Software](https://www.capterra.co.uk/directory/33235/form-builder/software) ## Related Categories - [Form Builder Software](https://www.capterra.co.uk/directory/33235/form-builder/software) - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Polling Software](https://www.capterra.co.uk/directory/31220/polling/software) - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.co.uk/software/201674/enquetes-maken) — 4.6/5 (1760 reviews) 2. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11540 reviews) 3. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10499 reviews) 4. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 5. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (975 reviews) ## Reviews ### "A Surprisingly Good Survey Tool" — 4.0/5 > **Daniel** | *31 July 2026* | Package/Freight Delivery | Recommendation rating: 8.0/10 > > **Pros**: Microsoft Forms has been pretty solid for our team's surveys and polls. We've used it to gather feedback from clients and colleagues alike. It's taken a bit to figure out the more advanced features, but overall it's been a great addition to our toolkit. > > **Cons**: One thing that's kind of annoying is the lack of customization options for our survey templates. We've had to get creative with the layout to fit our branding, which can be a bit of a pain. Not a huge deal, but it's something to consider. > > Overall, my experience with Microsoft Forms has been very positive, allowing me to create and distribute surveys, quizzes, and other forms with ease. The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting. ----- ### "Time saver\! Saves me hours talking on the phone\!" — 5.0/5 > **Matthew** | *25 April 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ability to set up and share a form and read through responses which can be kept or deleted as necessary. > > **Cons**: Sometimes it can be a bit clunky to set up your questions and alternatives for the answers but once it’s done, it’s so useful. > > Excellent as a way for me to gain information from clients but also communicate key details with them and check their understanding of them. Saves me a lot of time and guarantees they have read and processed information which they’ve had to answer on. ----- ### "Microsoft form easy to showcase data" — 5.0/5 > **Verified Reviewer** | *18 January 2025* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve. I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i > > **Cons**: From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images. OR to integrat Microsoft designer into Forms. > > Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on. ----- ### "A simple product" — 3.0/5 > **Verified Reviewer** | *7 February 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Forms is quick and simple for users to use > > **Cons**: It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems. > > It's very good for simple tasks but not for anything business critical ----- ### "Be informed through Microsoft Forms" — 5.0/5 > **Kristan** | *11 December 2024* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: Microsoft forms offers the ideal forms platform, perfectly integrated into the Microsoft group of products. This makes it really easy to use and export to programmes such as Outlook and Excel. > > **Cons**: The software is quite basic and is isn't as advanced as something like Jotform. The limitations make it difficult to make the logic jumps needed for complex forms. > > Overall I am pleased with Microsoft Forms. It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.uk/software/1025299/microsoft-forms?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1025299/microsoft-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data