---
description: Discover the benefits and disadvantages of 3Dolphins.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3Dolphins Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [3Dolphins](/software/1024170/3dolphins)

# 3Dolphins

Canonical: https://www.capterra.co.uk/software/1024170/3dolphins

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.uk/software/1024170/3dolphins?page=2)

> 3Dolphins provide end-to-end customer experience solution including Chatbot, Omnichannel, and Marketing tools
> 
> Verdict: Rated **4.6/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses 3Dolphins?

3Dolphins provide end-to-end Customer Experience Solution for Enterprises and SMEs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 9 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PT InMotion Inovasi Teknologi

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Indonesian
- **Available Countries**: Indonesia

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Darwin AI](https://www.capterra.co.uk/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.co.uk/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.co.uk/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Reviews

### "Will recommend it" — 4.0/5

> **Anggi** | *18 February 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and maintain, available in many channel, we can use API services
> 
> **Cons**: Analytic report too simple and limited on user and messages

-----

### "3dolphins review" — 4.0/5

> **Annisa** | *21 February 2022* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to integrate with internal banking system
> 
> **Cons**: The bot competency to learn knowledge must be enhanced. The reporting formula also have to be improved
> 
> Overall good and helpful for the omni channel

-----

### "Overall Good" — 4.0/5

> **Eddy** | *27 May 2022* | Banking | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to implement and quite a lot of features
> 
> **Cons**: The price is too high, compare with usage, also have unstable performance from DC and DRC

-----

### "Review from user perspective" — 5.0/5

> **Jimmy** | *22 February 2022* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: i like the most are how chatbot can help to improve our communication with customer and gather more customer to know about Plaza Indonesia.
and the integration with our internal application, is very easy
> 
> **Cons**: The license structure is quite confusing
> 
> over all we achieve more customer but still need to improve the "communication" with our customer

-----

### "-" — 5.0/5

> **Iman** | *15 February 2022* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: the software very simple and easy to use
> 
> **Cons**: software development team having innnovation and adaptif

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.uk/software/1024170/3dolphins?page=2)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1024170/3dolphins)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/242084/3Dolphins/> |
| en-AE | <https://www.capterra.ae/software/1024170/3dolphins> |
| en-AU | <https://www.capterra.com.au/software/1024170/3dolphins> |
| en-CA | <https://www.capterra.ca/software/1024170/3dolphins> |
| en-GB | <https://www.capterra.co.uk/software/1024170/3dolphins> |
| en-IE | <https://www.capterra.ie/software/1024170/3dolphins> |
| en-IL | <https://www.capterra.co.il/software/1024170/3dolphins> |
| en-IN | <https://www.capterra.in/software/1024170/3dolphins> |
| en-NZ | <https://www.capterra.co.nz/software/1024170/3dolphins> |
| en-SG | <https://www.capterra.com.sg/software/1024170/3dolphins> |
| en-ZA | <https://www.capterra.co.za/software/1024170/3dolphins> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"3Dolphins","description":"3Dolphins offers technologies for an end-to-end customer experience solution such as Chatbot as well as Marketing, Sales and Service Omnichannel Platform. Our Chatbot which can be deployed on 11+ channels is driven by our own Natural Language Processing Technology enabling the AI technology to fluently understand human language. When integrated with our Omnichannel Platform which is a single dashboard interaction management, businesses can build a consistent and seamless customer journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33e72c0f-544f-44d5-94f3-1ad660bdb4a6.jpeg","url":"https://www.capterra.co.uk/software/1024170/3dolphins","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1024170/3dolphins#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1024170/3dolphins#faqs","mainEntity":[{"name":"What is 3Dolphins?","@type":"Question","acceptedAnswer":{"text":"3Dolphins offers technologies for an end-to-end customer experience solution such as Chatbot as well as Marketing, Sales and Service Omnichannel Platform. Our Chatbot which can be deployed on 11+ channels is driven by our own Natural Language Processing Technology enabling the AI technology to fluently understand human language. When integrated with our Omnichannel Platform which is a single dashboard interaction management, businesses can build a consistent and seamless customer journey.","@type":"Answer"}},{"name":"Who Uses 3Dolphins?","@type":"Question","acceptedAnswer":{"text":"3Dolphins provide end-to-end Customer Experience Solution for Enterprises and SMEs","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"3Dolphins","position":3,"item":"/software/1024170/3dolphins","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1024170/3dolphins#breadcrumblist"}]}
</script>