---
description: Discover the benefits and disadvantages of Tixserve.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tixserve Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [Tixserve](/software/1024101/tixserve)

# Tixserve

Canonical: https://www.capterra.co.uk/software/1024101/tixserve

> Tixserve redefines ticket delivery through dynamic digital ticketing for richer experiences.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Tixserve?

Event Organisers, Promoters, Rights Holders, Stadiums, Arenas, Venues, Clubs, Sponsors - and anyone who sells tickets in the LIVE sports, music \&amp; entertainment industry

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tixserve

## Commercial Context

- **Pricing Details**: Please contact Tixserve for its unbeatable pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Barcode/Ticket Scanning
- Customer Data Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software)

## Alternatives

1. [TicketSource](https://www.capterra.co.uk/software/143073/ticketsource) — 4.8/5 (533 reviews)
2. [Fienta](https://www.capterra.co.uk/software/171132/fienta) — 4.8/5 (163 reviews)
3. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5748 reviews)
4. [Purplepass](https://www.capterra.co.uk/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews)
5. [Beyonk](https://www.capterra.co.uk/software/1018625/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "Tixserve Product Review" — 5.0/5

> **John** | *28 January 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The integration into Tixserve was easy for our development team and allowed us to provide an elite level service to boost our product offering. The team have been great to work with and have gone above and beyond in terms of customer service.
> 
> **Cons**: We have had no qualms with Tixserve or its offering. The team were always clear in what they offer and what the product can do and it has exceeded our expectations so far.
> 
> Tixserve helped us to expand our product offering and maintain the high standards that we offer to all our customers.

-----

### "WRU / Principality Stadium" — 5.0/5

> **Matt** | *27 January 2022* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Market leading security features&#10;User friendly&#10;White labelled &#10;Access to end user data
> 
> **Cons**: Lack of contingency plan (now resolved)&#10;Requirement for enhanced reporting
> 
> The digital transformation has had a significantly positive impact on our business.  Great product and good people has meant an enjoyable overall experience working on the project

-----

### "A well conceived ticketing app with a lot of potential to minimise ticket touting" — 4.0/5

> **Simon** | *27 January 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The Tixserve software is very well designed with a lot of features that make it easy to use for both customers and our staff. Set up of events in very straight forward and intuitive, with a well set out administration portal. The software has a lot of potential to develop and improve customer the experience with mobile phone based technology becoming the 'norm' for event access. &#10;&#10;We were originally drawn to the software as we needed a solution that could sit outside our online sales platform but that had the potential to be integrated should we decide to incorporate the API at a future date. &#10;&#10;The big selling feature of this platform is its simplicity and also the very secure way in which tickets can be controlled and strict non-transferrable tickets can be easily created, if the artist sees this as a priority.
> 
> **Cons**: There are a few features that are currently being developed which will improve the experience of managing customer data. In particular the ability to see at glance all tickets that have been transferred, including the original owner and the current holder. &#10;&#10;This will improve how we manage refunds on cancelled events, which with covid are more common than we would like.
> 
> I would say that we have shown a lot of trust and belief in the developers of the Tixserve app and that belief has been well founded as  there have been some big improvements in the system in a relatively short time. I would gladly recommend this product to anyone and would suggest that it is still to hit its full potential, as the developers are always looking to make improvements and suggest new ideas and commercial opportunities to the users.

-----

### "Easy to use ticket app" — 5.0/5

> **Sarah** | *27 January 2022* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: It allows us to know the end user, provides insight we never had before, increases ticket safety and security and for our fans particularly our hospitality guests its ease of ticket transfer makes inviting large numbers of guests easy, especially with drop outs, no longer does the space have to go to waste because the physical ticket cannot be retrieved and reassigned.
> 
> **Cons**: I think we are fairly new in using this product and want to make sure we are completely happy with the basic functionality before we go further in depth.
> 
> Been very easy and a smooth journey, especially given the changing timeframes and circumstances we were under.

-----

### "Excellent" — 5.0/5

> **Jacqui** | *14 January 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and excellent customer service.
> 
> **Cons**: Product is user friendly and benefits outway any cons

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1024101/tixserve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/242001/Tixserve/> |
| en-AE | <https://www.capterra.ae/software/1024101/tixserve> |
| en-AU | <https://www.capterra.com.au/software/1024101/tixserve> |
| en-CA | <https://www.capterra.ca/software/1024101/tixserve> |
| en-GB | <https://www.capterra.co.uk/software/1024101/tixserve> |
| en-IE | <https://www.capterra.ie/software/1024101/tixserve> |
| en-IL | <https://www.capterra.co.il/software/1024101/tixserve> |
| en-IN | <https://www.capterra.in/software/1024101/tixserve> |
| en-NZ | <https://www.capterra.co.nz/software/1024101/tixserve> |
| en-SG | <https://www.capterra.com.sg/software/1024101/tixserve> |
| en-ZA | <https://www.capterra.co.za/software/1024101/tixserve> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Tixserve","description":"The leading digital ticket distribution platform for live events. Tixserve is more than a ticket fulfilment service - it's direct access to ticket holders. Providing secure and instant ticket delivery as standard, the platform drives revenue - ramping up fan engagement for more profitable brand interactions. The solution complements the ticketing process beyond the transaction, adding value to any event engagement or marketing plan and boosting income for event organisations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6bb600d-9639-49a0-9f5c-33ac5aac29db.jpeg","url":"https://www.capterra.co.uk/software/1024101/tixserve","@id":"https://www.capterra.co.uk/software/1024101/tixserve#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/software/1024101/tixserve#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Tixserve?","@type":"Question","acceptedAnswer":{"text":"The leading digital ticket distribution platform for live events. Tixserve is more than a ticket fulfilment service - it's direct access to ticket holders. Providing secure and instant ticket delivery as standard, the platform drives revenue - ramping up fan engagement for more profitable brand interactions. The solution complements the ticketing process beyond the transaction, adding value to any event engagement or marketing plan and boosting income for event organisations.","@type":"Answer"}},{"name":"Who Uses Tixserve?","@type":"Question","acceptedAnswer":{"text":"Event Organisers, Promoters, Rights Holders, Stadiums, Arenas, Venues, Clubs, Sponsors - and anyone who sells tickets in the LIVE sports, music & entertainment industry","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1024101/tixserve#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Ticketing Systems","position":2,"item":"/directory/30039/ticketing/software","@type":"ListItem"},{"name":"Tixserve","position":3,"item":"/software/1024101/tixserve","@type":"ListItem"}]}]}
</script>
