---
description: Discover the benefits and disadvantages of WelcomeTrack.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WelcomeTrack Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [WelcomeTrack](/software/1023668/welcometrack)

# WelcomeTrack

Canonical: https://www.capterra.co.uk/software/1023668/welcometrack

> An all in one post-purchase SaaS platform, that allows you to collect and analyse data from purchase to delivery and product returns.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses WelcomeTrack?

Welcometrack is build for businesses that want to reduce WISMO, be proactive and provide a great post-purchase experience. WelcomeTrack was also built with some of the biggest french ecommerce.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: WelcomeTrack
- **Founded**: 2012

## Commercial Context

- **Pricing Details**: Contact a sales consultant to obtain pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: French
- **Available Countries**: France

## Features

- Dashboard
- Negative Feedback Management
- Reporting/Analytics

## Integrations (3 total)

- Amazon Magento Extension
- PrestaShop
- Shopify

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Alternatives

1. [SMS Reviews](https://www.capterra.co.uk/software/184068/outreach) — 4.7/5 (15 reviews)
2. [Partenero](https://www.capterra.co.uk/software/1039377/partenero) — 5.0/5 (2 reviews)
3. [Uptok](https://www.capterra.co.uk/software/1014557/uptok) — 5.0/5 (1 reviews)
4. [CUX](https://www.capterra.co.uk/software/182342/cux-io) — 5.0/5 (11 reviews)
5. [Proteus](https://www.capterra.co.uk/software/177429/call-accounting-software) — 4.3/5 (3 reviews)

## Reviews

### "Un outil utile \!" — 4.0/5

> **Mickaël** | *13 May 2024* | Sports | Recommendation rating: 7.0/10
> 
> **Pros**: Les alertes et notifications automatiques
Gestion des étiquettes retour
Data transport
> 
> **Cons**: Complexité de l'outil
Compliqué de personnaliser la mise en forme des datas
> 
> Welcome Track est un outil très utile pour mesurer la performances nos transporteurs et offrir une meilleure expérience post-achat à nos clients via un suivi et communication adaptée.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1023668/welcometrack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241542/WelcomeTrack/> |
| en-AE | <https://www.capterra.ae/software/1023668/welcometrack> |
| en-AU | <https://www.capterra.com.au/software/1023668/welcometrack> |
| en-CA | <https://www.capterra.ca/software/1023668/welcometrack> |
| en-GB | <https://www.capterra.co.uk/software/1023668/welcometrack> |
| en-IE | <https://www.capterra.ie/software/1023668/welcometrack> |
| en-IL | <https://www.capterra.co.il/software/1023668/welcometrack> |
| en-IN | <https://www.capterra.in/software/1023668/welcometrack> |
| en-NZ | <https://www.capterra.co.nz/software/1023668/welcometrack> |
| en-SG | <https://www.capterra.com.sg/software/1023668/welcometrack> |
| en-ZA | <https://www.capterra.co.za/software/1023668/welcometrack> |
| fr | <https://www.capterra.fr/software/1023668/welcometrack> |
| fr-BE | <https://fr.capterra.be/software/1023668/welcometrack> |
| fr-CA | <https://fr.capterra.ca/software/1023668/welcometrack> |
| fr-LU | <https://www.capterra.lu/software/1023668/welcometrack> |

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