---
description: Discover the benefits and disadvantages of KIX.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KIX Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [KIX](/software/1023292/kix)

# KIX

Canonical: https://www.capterra.co.uk/software/1023292/kix

> KIX is the open source based service management software for IT service management and technical service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses KIX?

IT service management, ITSM, technical service, help desk, service desk, ticket system, ITIL 4, service management, customer support, asset management

## About the vendor

- **Company**: cape IT

## Commercial Context

- **Starting Price**: €33.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- CRM
- Change Management
- Configuration Management
- Customer Support
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Prioritisation
- Problem Management
- Release Management
- Reporting & Statistics
- Self Service Portal
- Service Catalogue
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Integrations (3 total)

- Deskcenter Management Suite
- baramundi Management Suite
- opsi

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)

## Related Categories

- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)
- [Incident Management Software](https://www.capterra.co.uk/directory/31332/incident-management/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [ManageEngine ServiceDesk Plus](https://www.capterra.co.uk/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews)
3. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [Deepser](https://www.capterra.co.uk/software/178946/deepser) — 4.6/5 (56 reviews)
5. [TOPdesk](https://www.capterra.co.uk/software/127562/topdesk) — 4.4/5 (110 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1023292/kix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1023292/kix> |
| de-AT | <https://www.capterra.at/software/1023292/kix> |
| de-CH | <https://www.capterra.ch/software/1023292/kix> |
| en | <https://www.capterra.com/p/241172/KIX/> |
| en-AE | <https://www.capterra.ae/software/1023292/kix> |
| en-AU | <https://www.capterra.com.au/software/1023292/kix> |
| en-CA | <https://www.capterra.ca/software/1023292/kix> |
| en-GB | <https://www.capterra.co.uk/software/1023292/kix> |
| en-IE | <https://www.capterra.ie/software/1023292/kix> |
| en-IL | <https://www.capterra.co.il/software/1023292/kix> |
| en-IN | <https://www.capterra.in/software/1023292/kix> |
| en-NZ | <https://www.capterra.co.nz/software/1023292/kix> |
| en-SG | <https://www.capterra.com.sg/software/1023292/kix> |
| en-ZA | <https://www.capterra.co.za/software/1023292/kix> |

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