---
description: Discover the benefits and disadvantages of Futr.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Futr Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Futr](/software/1023017/live-chat)

# Futr

Canonical: https://www.capterra.co.uk/software/1023017/live-chat

> Futr offers an artificial intelligence (AI)-powered chatbot platform designed as a frontline, customer service solution.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Futr?

Charities, Housing, Retail, Police, Local Governments

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Futr

## Commercial Context

- **Starting Price**: £290.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Bulgarian, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Chatbot
- Customer Support
- Real-time Consumer-facing Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Wati](https://www.capterra.co.uk/software/204314/wati) — 4.6/5 (202 reviews)
2. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Freshchat](https://www.capterra.co.uk/software/158117/freshchat) — 4.1/5 (115 reviews)
4. [Crisp](https://www.capterra.co.uk/software/151292/crisp) — 4.6/5 (147 reviews)
5. [Rasayel](https://www.capterra.co.uk/software/1035351/rasayel) — 4.8/5 (66 reviews)

## Reviews

### "I can't stop using Live Chat" — 4.0/5

> **Mohamed** | *28 February 2023* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: It's not expensive and fits all customer service businesses.
> 
> **Cons**: It needs to support canned responses to make it easier for us to respond quickly to customers.
> 
> Practical and simple for any usage. I love it.

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### "Maintain the process with this one" — 5.0/5

> **Tarek** | *8 March 2023* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: It allows me to contact easier in a simple way with customers.
> 
> **Cons**: Too much expensive and doesn't have the feature of canned responses.
> 
> Overall good and practical.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1023017/live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240895/Live-Chat/> |
| en-AE | <https://www.capterra.ae/software/1023017/live-chat> |
| en-AU | <https://www.capterra.com.au/software/1023017/live-chat> |
| en-CA | <https://www.capterra.ca/software/1023017/live-chat> |
| en-GB | <https://www.capterra.co.uk/software/1023017/live-chat> |
| en-IE | <https://www.capterra.ie/software/1023017/live-chat> |
| en-IL | <https://www.capterra.co.il/software/1023017/live-chat> |
| en-IN | <https://www.capterra.in/software/1023017/live-chat> |
| en-NZ | <https://www.capterra.co.nz/software/1023017/live-chat> |
| en-SG | <https://www.capterra.com.sg/software/1023017/live-chat> |
| en-ZA | <https://www.capterra.co.za/software/1023017/live-chat> |

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