Roxhill Media

Up to date and has excellent features

Pros:

Biographies, article examples, webinars and detail on media outlets' requirements

Cons:

Search functionality could be improved if you could search for subjects in Quick Search. We can always find what we need though.

Alternatives Considered: Cision

Reasons for Choosing Roxhill Media: We needed a more sophisticated and up to date solution

Switched From: PRmax Press Office

Reasons for Switching to Roxhill Media: We trialled both and found Roxhill to be more user-friendly and up to date.

Excellent software and service

Comments: Roxhill is an outstanding company - from the software itself to the team behind it. I can't fault it!

Pros:

The most sophisticated media database out there Intuitive to use Always functioning Great list functions Amazing customer service

Cons:

At times it is a little slow but I think that's more to do with internet speeds!

Roxhill review

Comments: Positive for PR

Pros:

I love the topic research option . And being able to quickly find a contact details

Cons:

Sometimes outdated with old emails or phone numbers

A very effective media database solution

Comments: Overall, we have had a very positive experience with Roxhill. The client support team is excellent and very responsive to any issues or questions we raise. Also, the added value of sector-specific newsletters, opportunities to pitch to journalists and guides to different publications is greatly appreciated and has a tangible positive impact on our work. We would certainly recommend Roxhill.

Pros:

I use the 'Search' and 'Distribution' functions daily to locate journalists' contact details and send out press releases to multiple journalists. The ability to filter by numerous categories makes the Search function of particular use for an agency working across multiple sectors. Additionally, the inclusion of journalists and outlets across a very wide variety of topics, sectors and countries distinguishes Roxhill from other media contact databases. The Distribution function is especially useful for mailing press releases to a large audience effectively and allows for the inclusion of images and formatted text. When the press release has been sent, the statistics dashboard for the campaign is great for understanding how many recipients interacted with the press release.

Cons:

While I find Roxhill easy to use most of the time, on occasion the platform can be slow to load despite having a strong internet connection. This can slow down my work which, when working to a deadline or dealing with a time-sensitive item, is unhelpful. The design and UI/UX experience of the platform could also be enhanced to further improve its usability and make it more intuitive.

Easy to use with nice additional benefits

Pros:

The webinars and journalist alerts are really helpful and mean I can begin PR/journo relationships with background information and knowledge.

Cons:

I sometimes feel the search function is a bit counter-intuitative. For example, I may search for editors at Food & Drink titles and only return two results, whereas I know there are many more. Also, I would benefit from more academic titles/journals being added to the database.