---
description: Discover the benefits and disadvantages of Upsy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Upsy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Personalisation Software](/directory/30965/personalization/software) > [Upsy](/software/1022549/upsy-shopping-helper)

# Upsy

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> More sales, happier customers, useful insights - with the power of AI.
> 
> Verdict: Rated **3.7/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Upsy?

The Upsy platform is perfect for SME webshop owners and online retail businesses seeking AI-driven sales automation and a personalized experience. 
Upsy available for Woocommerce and Shopify

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 9 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Upsy Shopping Helper

## Commercial Context

- **Starting Price**: €290.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Finland

## Features

- Alerts/Notifications
- Behaviour Tracking
- Behavioural Targeting
- Catalog Management
- Chatbot
- Customer History
- Customer Segmentation
- Engagement Tracking
- Inventory Management
- Knowledge Base Management
- Live Chat
- Mobile Access
- Order Management
- Product Recommendations
- Recommendations
- Shipping Management
- Shopping Cart
- Surveys & Feedback
- Website Management
- Website Personalisation

## Support Options

- Phone Support

## Category

- [Personalisation Software](https://www.capterra.co.uk/directory/30965/personalization/software)

## Related Categories

- [Personalisation Software](https://www.capterra.co.uk/directory/30965/personalization/software)
- [Machine Learning Software](https://www.capterra.co.uk/directory/31103/machine-learning/software)
- [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software)
- [Visual Search Software](https://www.capterra.co.uk/directory/31599/visual-search/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Lucky Orange](https://www.capterra.co.uk/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Emma by Marigold](https://www.capterra.co.uk/software/75428/emma) — 4.2/5 (156 reviews)
3. [Insider One](https://www.capterra.co.uk/software/160085/inone) — 4.8/5 (17 reviews)
4. [Marketo Engage](https://www.capterra.co.uk/software/75130/marketo-lead-management) — 4.3/5 (710 reviews)
5. [Kustomer](https://www.capterra.co.uk/software/158128/kustomer) — 4.6/5 (79 reviews)

## Reviews

### "Big promises" — 1.0/5

> **Eemil** | *6 September 2024* | Sporting Goods | Recommendation rating: 0.0/10
> 
> **Pros**: The sales pitch was good, and additionally, the developers were friendly.
> 
> **Cons**: We were disappointed with the trial period of the application. The analytics results were nowhere near the promises, and the data was practically unusable. The application felt unfinished, and the sales promises were met at less than a third. Upsy users' average purchases were weaker, and on top of that, the Widget wasn’t properly customizable. After the A/B testing, we were presented with data that didn’t match the online store’s sales at all. Additionally, customer service was poor, and the main priority seemed to be getting the customer’s money.
> 
> The application seemed promising during the sales meeting, but the promises didn’t meet expectations. Perhaps the app just wasn’t suited for our online store, but overall, the trial period left a very bad impression, which is why I cannot recommend it.

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### "Professional Upselling for Your Online Store" — 4.0/5

> **Tomi** | *20 December 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Customization and Algorithm-Based Upselling. Truly beneficial for the majority of users helping them to find the additional products to buy. Best part obviosly is that Upsy boost's webshop conversion rates and average order values.
> 
> **Cons**: Some areas still need improvement, but Upsy is constantly evolving, and desired features will surely be included in future updates.
> 
> Overall, we are very satisfied with the performance of the application and the results it has delivered. Despite the service being costly, I believe the added value it provides justifies the price.

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### "Getting better all the time\!" — 4.0/5

> **Heidi** | *11 December 2023* | Sporting Goods | Recommendation rating: 7.0/10
> 
> **Pros**: I really like the development of the product. The Upsy team takes customers' feedback into consideration and they are making the Shopping Helper better and better. And the focus is on end-customer activity so that conversion rate will increase - and that's the way it should be. The customer service is working really nicely and the Upsy Shopping Helper helps also our customer service a lot - we are saving time because we can guide our customers in other ways than only chatting to us. And when the Shopping Helper and our chat are integrated, it's a really nicely working combination. Thank you for your effort on helping e-commerce entrepreneurs and companies\!
> 
> **Cons**: We didn't get enough efficiency in the early days. But now when Upsy has been improving a lot that makes a difference. It would be great to have more features on how to present products and categories in Shopping Helper and how to get the customer to engage with the Helper even more.

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### "Upsy driving our growth" — 4.0/5

> **Vladimir** | *14 December 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Product suggestions, they help us increase average order value
> 
> **Cons**: It can deter some mobile users, people who do not find Upsy helpful can be annoyed
> 
> The products suggestions work really well considering that we have tens of thousands of products

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### "Upsy Shopping for better customers service and sales" — 4.0/5

> **Jyrki** | *7 December 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Easy and reliable deployment. Exceptional customer service. Upsy acts like an digital sales person in our web shop 24/7/365.
> 
> **Cons**: There are some minor statistics errors. 
I'd like to have some more options for customization.
> 
> Very good and profitable product, which increased our sales over 10 %.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1022549/upsy-shopping-helper)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240362/Upsy-Shopping-Helper/> |
| en-AE | <https://www.capterra.ae/software/1022549/upsy-shopping-helper> |
| en-AU | <https://www.capterra.com.au/software/1022549/upsy-shopping-helper> |
| en-CA | <https://www.capterra.ca/software/1022549/upsy-shopping-helper> |
| en-GB | <https://www.capterra.co.uk/software/1022549/upsy-shopping-helper> |
| en-IE | <https://www.capterra.ie/software/1022549/upsy-shopping-helper> |
| en-IL | <https://www.capterra.co.il/software/1022549/upsy-shopping-helper> |
| en-IN | <https://www.capterra.in/software/1022549/upsy-shopping-helper> |
| en-NZ | <https://www.capterra.co.nz/software/1022549/upsy-shopping-helper> |
| en-SG | <https://www.capterra.com.sg/software/1022549/upsy-shopping-helper> |
| en-ZA | <https://www.capterra.co.za/software/1022549/upsy-shopping-helper> |

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