---
description: Discover the benefits and disadvantages of CEQUENS.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CEQUENS Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/31362/cloud-communication-platform/software) > [CEQUENS](/software/1021204/cequens-multichannel-chat)

# CEQUENS

Canonical: https://www.capterra.co.uk/software/1021204/cequens-multichannel-chat

> CEQUENS is a leading provider of AI-driven communication solutions dedicated to empowering businesses with innovative and customer-cent
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CEQUENS?

MENA
Dubai
Egypt
Saudi Arabia
Pakistan

## About the vendor

- **Company**: CEQUENS

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Egypt, Pakistan, Saudi Arabia, United Arab Emirates

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Call Recording
- Chat/Messaging
- Communication Management
- Customer Engagement
- Customer Experience Management
- Engagement Tracking
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Category

- [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software)

## Related Categories

- [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software)
- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [ReFrame Engage](https://www.capterra.co.uk/software/1022724/reframe-engage) (0 reviews)
4. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (286 reviews)
5. [Preferred Patron Loyalty](https://www.capterra.co.uk/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1021204/cequens-multichannel-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238877/CEQUENS-Multichannel-Chat/> |
| en-AE | <https://www.capterra.ae/software/1021204/cequens-multichannel-chat> |
| en-AU | <https://www.capterra.com.au/software/1021204/cequens-multichannel-chat> |
| en-CA | <https://www.capterra.ca/software/1021204/cequens-multichannel-chat> |
| en-GB | <https://www.capterra.co.uk/software/1021204/cequens-multichannel-chat> |
| en-IE | <https://www.capterra.ie/software/1021204/cequens-multichannel-chat> |
| en-IL | <https://www.capterra.co.il/software/1021204/cequens-multichannel-chat> |
| en-IN | <https://www.capterra.in/software/1021204/cequens-multichannel-chat> |
| en-NZ | <https://www.capterra.co.nz/software/1021204/cequens-multichannel-chat> |
| en-SG | <https://www.capterra.com.sg/software/1021204/cequens-multichannel-chat> |
| en-ZA | <https://www.capterra.co.za/software/1021204/cequens-multichannel-chat> |

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