---
description: Discover the benefits and disadvantages of Conversational AI Cloud.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Conversational AI Cloud Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Conversational AI Cloud](/software/1020880/conversational-ai-cloud)

# Conversational AI Cloud

Canonical: https://www.capterra.co.uk/software/1020880/conversational-ai-cloud

> Automate interactions with Conversational AI Cloud. Provide 24/7 service with an advanced chatbot, voicebot, or virtual assistant.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Conversational AI Cloud?

Conversational AI Cloud adds the most value for businesses that are dealing with large volumes of customer interactions. Proven success in Financial Services, Utilities, and Telecom.

## About the vendor

- **Company**: CM.com
- **Location**: Los Angeles, Netherlands
- **Founded**: 1998

## Commercial Context

- **Starting Price**: £5,000.00
- **Pricing Details**: We have 3 packages for Conversational AI Cloud:

· Advanced
Automate your customer service and customer journeys, answer general questions and improve customer satisfaction.

· Pro
Personalize your interactions and handle complex customers requests. Create an internal knowledge base, digitalize sales, and integrate with any system.
+ all functionality of Advanced package

· Enterprise
Unlock 24/7 dedicated support. Gain ultimate control and protection with advanced security features. 
+ all functionality of Advanced \& Pro packages
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Knowledge Base Management
- Language Detection
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Queue Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Speech Recognition
- Transfers/Routing

## Integrations (12 total)

- BlueConic
- CM.com Communications Platform
- CM.com Payments Platform
- Mobile Marketing Cloud
- Mobile Service Cloud
- Salesforce Starter
- Segment
- Shopify
- Shopware
- Spotler Activate
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.capterra.co.uk/software/1064391/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.capterra.co.uk/software/1061327/botsonic) — 4.8/5 (79 reviews)
5. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1020880/conversational-ai-cloud)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/1020880/conversational-ai-cloud> |
| de | <https://www.capterra.com.de/software/1020880/conversational-ai-cloud> |
| de-AT | <https://www.capterra.at/software/1020880/conversational-ai-cloud> |
| de-CH | <https://www.capterra.ch/software/1020880/conversational-ai-cloud> |
| en | <https://www.capterra.com/p/253184/Conversational-AI-Cloud/> |
| en-AE | <https://www.capterra.ae/software/1020880/conversational-ai-cloud> |
| en-AU | <https://www.capterra.com.au/software/1020880/conversational-ai-cloud> |
| en-CA | <https://www.capterra.ca/software/1020880/conversational-ai-cloud> |
| en-GB | <https://www.capterra.co.uk/software/1020880/conversational-ai-cloud> |
| en-IE | <https://www.capterra.ie/software/1020880/conversational-ai-cloud> |
| en-IL | <https://www.capterra.co.il/software/1020880/conversational-ai-cloud> |
| en-IN | <https://www.capterra.in/software/1020880/conversational-ai-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/1020880/conversational-ai-cloud> |
| en-SG | <https://www.capterra.com.sg/software/1020880/conversational-ai-cloud> |
| en-ZA | <https://www.capterra.co.za/software/1020880/conversational-ai-cloud> |
| es | <https://www.capterra.es/software/1020880/conversational-ai-cloud> |
| es-AR | <https://www.capterra.com.ar/software/1020880/conversational-ai-cloud> |
| es-CL | <https://www.capterra.cl/software/1020880/conversational-ai-cloud> |
| es-CO | <https://www.capterra.co/software/1020880/conversational-ai-cloud> |
| es-CR | <https://www.capterra.co.cr/software/1020880/conversational-ai-cloud> |
| es-DO | <https://www.capterra.do/software/1020880/conversational-ai-cloud> |
| es-EC | <https://www.capterra.ec/software/1020880/conversational-ai-cloud> |
| es-MX | <https://www.capterra.mx/software/1020880/conversational-ai-cloud> |
| es-PA | <https://www.capterra.com.pa/software/1020880/conversational-ai-cloud> |
| es-PE | <https://www.capterra.pe/software/1020880/conversational-ai-cloud> |
| fr | <https://www.capterra.fr/software/1020880/conversational-ai-cloud> |
| fr-BE | <https://fr.capterra.be/software/1020880/conversational-ai-cloud> |
| fr-CA | <https://fr.capterra.ca/software/1020880/conversational-ai-cloud> |
| fr-LU | <https://www.capterra.lu/software/1020880/conversational-ai-cloud> |
| it | <https://www.capterra.it/software/1020880/conversational-ai-cloud> |
| nl | <https://www.capterra.nl/software/1020880/conversational-ai-cloud> |
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