--- description: Discover the benefits and disadvantages of Neon CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Neon CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.co.uk/software/102088/neoncrm Page: 1 / 26\ Next: [Next page](https://www.capterra.co.uk/software/102088/neoncrm?page=2) > Neon CRM is the integrated nonprofit relationship management platform for building the personal connections that drive growth. > > Verdict: Rated **4.3/5** by 613 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Neon CRM? Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 613 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Neon One - **Location**: Chicago, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$139.00 - **Pricing model**: Flat Rate - **Pricing Details**: Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Alumni Management - Application Management - CRM - Campaign Management - Communication Management - Contact Database - Contact Management - Donor Management - Dues Management - Electronic Payments - Email Marketing - Event Management - Event Scheduling - Forms Management - Fundraising Management - Grant Management - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Self Service Portal - Social Media Integration - Volunteer Management - Website Management ## Integrations (15 total) - Chariot - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software) ## Related Categories - [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software) - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) - [Association Management Software](https://www.capterra.co.uk/directory/30113/association-management/software) - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.capterra.co.uk/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.capterra.co.uk/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Bonterra Network for Good](https://www.capterra.co.uk/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) 5. [Blackbaud Raiser's Edge NXT](https://www.capterra.co.uk/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (417 reviews) ## Reviews ### "Great Time Saver" — 5.0/5 > **Miranda** | *13 August 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs. I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience. > > **Cons**: The reporting while expansive, is cumbersome. I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it. I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role. I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time. > > Neon has continued to grow and make enhancements based on user input. I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms. ----- ### "NeonCRM is a solid customer management tool and more\!" — 5.0/5 > **Judy** | *17 February 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: NeonCRM offers the core functions we need to manage our non-profit. In particular managing donors, events/classes plus reporting. The built in security provides us the confidence that payment processing is secure. Neon's customer support is top notch. It's easy to launch a new fundraising campaign and track the results. The overall user interface is easy to use and very intuitive. We also use NeonPay which provides a seamless link for payment processing. The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the functions of NeonCRM is is good value for the money. On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers. > > **Cons**: Not being able to exclude payment processing fees from donor reports and statistics. These fees impact the results and distort the statistics. We are hopeful that the new events module will be as good as the legacy events and that it will be easier to distinguish between performance events and classes. > > Overall our experience with NeonCRM has been very positive. We have been using NeonCRM for almost 13 years and it has changed a lot over that time period. Neon is constantly updating the features, look and feel of the software to improve the user experience. They are very supportive and open to feedback from the Neon community. ----- ### "Neon keeps us pedaling\!" — 3.0/5 > **Deidre** | *26 February 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: The dashboard and being able to re-arrange it. The left side - member/donor navigation. Live demo and trainings. I like interactive learning. Great that they happen quickly. > > **Cons**: The query/build a report is challanging. The Greater than but + or less than is hard. Sometimes you just want a basic search. I would really like viedo demo trainings. I am neurodivergent and I do not follow the written instructions well. > > One on one demo with account rep for Windfall integration. I think watching the tools live is great and being able to talk to an accont rep while going thourgh a new product or tool. ----- ### "NeonCRM is a Great Product\!\!\!" — 5.0/5 > **Galen** | *30 December 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities. > > **Cons**: Their support used to be marginal (a bit hard to get timely answers), but they've just heavily invested in support staff and tools so I anticipate that won't be an issue going forward. > > I've been thrilled with the CRM\!\!\! It's quite easy to use. It's fast, and we've experienced virtually no downtime at all. I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool). ----- ### "Neon CRM Review" — 5.0/5 > **Susan** | *26 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It’s pretty easy to use compared to other CRM platforms I’ve used in the past. Log in, menus within CRM are easy to navigate. > > **Cons**: Figuring out how to do certain platform functions has been a little challenging for me, but customer support is provides quick guidance. > > Donor management is excellent. Creating and running campaigns easy to use. Events are easy to track, too. Love the platform that allows emails to go directly to donors, et al. I’m new at using Neon, but experience has been good so far. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.co.uk/software/102088/neoncrm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/102088/neoncrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data