---
description: Discover the benefits and disadvantages of Kenko.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kenko Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Sports League Software](/directory/30751/sports-league/software) > [Kenko](/software/1020005/bookee)

# Kenko

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> Kenko is an AI-powered marketing and booking platform for fitness studios to boost visibility, convert leads, and improve retention.
> 
> Verdict: Rated **4.5/5** by 69 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Kenko?

Kenko is built for multi-location fitness studios, including Pilates, yoga, and training brands, helping owners and teams automate marketing, CRM, bookings, and lead management in one system.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 69 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kenko

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bosnia & Herzegovina, Botswana, British Virgin Islands, Bulgaria and 131 more

## Features

- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Contract/License Management
- Customisable Templates
- Dues Management
- Email Marketing
- Employee Management
- Event Management
- Fitness Plan
- For Gyms
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Online Booking
- Online Payments
- Online Registration
- Parent Portal
- Payment Processing
- Point of Sale (POS)
- Real-time Scheduling
- Recurring Appointments
- Registration Management
- Reminders
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Staff Management
- Student Management
- Team Management
- Visitor Management
- Website Management

... and 9 more features

## Integrations (11 total)

- Adyen
- Amazon Pay
- ClassPass
- Google Analytics 360
- Google Calendar
- Kisi
- Mailchimp
- Razorpay
- Stripe
- Zapier
- Zoom Events and Webinars

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sports League Software](https://www.capterra.co.uk/directory/30751/sports-league/software)

## Related Categories

- [Sports League Software](https://www.capterra.co.uk/directory/30751/sports-league/software)
- [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software)
- [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software)
- [Gym Management Software](https://www.capterra.co.uk/directory/33276/gym-management/software)
- [Yoga Studio Software](https://www.capterra.co.uk/directory/30755/yoga-studio/software)

## Alternatives

1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3635 reviews)
2. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews)
3. [Mindbody](https://www.capterra.co.uk/software/40229/mindbody) — 4.0/5 (2990 reviews)
4. [WellnessLiving](https://www.capterra.co.uk/software/145039/wellnessliving) — 4.4/5 (610 reviews)
5. [SimplyBook.me](https://www.capterra.co.uk/software/140086/simplybook-me) — 4.6/5 (1283 reviews)

## Reviews

### "PAU experience with Kenko AI" — 5.0/5

> **Noé** | *11 February 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: How efficient the tool and the team work, along with the personal support you receive, can be crucial as a young entrepreneur.
> 
> **Cons**: Honestly, for me, it has just been a very uplifting experience.
> 
> My experience with Kenko as a booking tool has been excellent, providing the essential features I needed to efficiently set up and manage my business operations.

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### "Liked it at first + now really enjoy it\!" — 4.0/5

> **Kara** | *16 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It's pretty easy to navigate once you are trained. I like having someone that I can email or book a time to have a zoom call with to talk through problems I'm dealing with. Feels like kenko employees are trying to make it better + more user friendly all the time. They ask what we want + implement.
> 
> **Cons**: I've been using it for over two years and early on there were a lot of problems that were frustrating, but I've seen so many improvements that these can now be overlooked. It is frustrating to enter a customers name and the search result doesn't come up. You have to use lowercase or uppercase depending on how they set up their account. Pulling reports can be difficult to navigate, too. I don't like how it integrates into my website because my clients book through my site a lot and they don't know how to cancel their bookings. That could be better for sure.
> 
> It's been great\! It's been getting better every year. The customer service has been spotty at times, but now I have an account manager that is very responsive. I like the software and it's easy for my customers when they use the app. I love the journeys, but would never be able to figure that out without kenko's support.

-----

### "Extremely Disappointing Experience with Kenko" — 1.0/5

> **Joseph** | *12 November 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10
> 
> **Pros**: At first glance, the interface looked clean and promising, and some of the concepts behind the features seemed useful in theory. Unfortunately, that initial impression didn’t hold up once I started using it — the tools weren’t as functional or streamlined as they appeared.
> 
> **Cons**: The software feels unfinished and far less advanced than advertised. Many features are redundant, poorly organized, and hidden behind multiple menus. The onboarding process was overly long and unproductive, and I was unexpectedly charged despite signing up for what was supposed to be a free account. The lack of response from their support team made the whole experience extremely frustrating.
> 
> I rarely leave negative reviews, but my experience with Kenko was by far one of the worst I’ve had with any software company.

Despite the sleek marketing, their platform is nowhere near as evolved or intuitive as they claim. The software is currently undergoing what seems to be a complete reconstruction — features are being redesigned, removed, or half-functional. Many tools feel redundant and poorly integrated, and essential settings are buried under multiple layers of menus, forcing you to dig endlessly just to make simple changes.

Their onboarding process is a nightmare — drawn out, confusing, and seemingly designed to waste your time. It took weeks to even get close to a usable setup, and by that point, it felt more suspicious than professional.

What truly pushed me over the edge was their billing practice. I signed up for what they advertised as a free account, but I was unexpectedly charged without authorization. I never approved a payment, never submitted an invoice, and yet I was billed anyway. When I reached out within a week — well within any reasonable 30-day refund window — they flat-out denied my refund. Since then, their support team has ignored my messages and calls, showing zero accountability or concern for customer satisfaction.

Overall, Kenko is not ready for prime time. Between the clunky software, misleading practices, and nonexistent customer support, I would strongly advise anyone to stay away until they get their act together.

-----

### "Great booking software and easy process to setup." — 5.0/5

> **Matthew** | *23 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The responsiveness of the team and the clear details for every step of setting up made the process smooth and easy to learn.
> 
> **Cons**: There are a few specific features and technical aspects of the platform that took some time to figure out and that I would like in the future, but having a roadmap feature to request certain things to add was also very useful.
> 
> The experience was very smooth and easy to get through, having an assigned onboarding coach to walk me through every step and answer questions was very useful. The booking system itself is also great once set up.

-----

### "Great program with a Team that helps you provide the best for your clients\!" — 5.0/5

> **Michelle** | *4 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. The UI for both staff and clients is exceptional. Managing memberships is very simple and overall the program has given us time back in every way.
> 
> **Cons**: Doesn't yet do customisable notes - but it's coming\! Honestly, this is the only system I've found that caters to our needs. They are moving into the health and wellness space and I can't wait.
> 
> Very accomodating, the team are very helpful and invested in helping you solve problems and make ease of use better at every stage.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1020005/bookee)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237636/Bookee/> |
| en-AE | <https://www.capterra.ae/software/1020005/bookee> |
| en-AU | <https://www.capterra.com.au/software/1020005/bookee> |
| en-CA | <https://www.capterra.ca/software/1020005/bookee> |
| en-GB | <https://www.capterra.co.uk/software/1020005/bookee> |
| en-IE | <https://www.capterra.ie/software/1020005/bookee> |
| en-IL | <https://www.capterra.co.il/software/1020005/bookee> |
| en-IN | <https://www.capterra.in/software/1020005/bookee> |
| en-NZ | <https://www.capterra.co.nz/software/1020005/bookee> |
| en-SG | <https://www.capterra.com.sg/software/1020005/bookee> |
| en-ZA | <https://www.capterra.co.za/software/1020005/bookee> |

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