---
description: Discover the benefits and disadvantages of Got It AI.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Got It AI Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Got It AI](/software/1019816/got-it-ai)

# Got It AI

Canonical: https://www.capterra.co.uk/software/1019816/got-it-ai

> Conversational AI chat that helps Zendesk users streamline ticketing, customer support and helpdesk operations. No risk or cost to try.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Got It AI?

Best for small to mid-sized customer support teams who use Zendesk, who are looking for a simple solution that's fast to implement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Got It AI

## Commercial Context

- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: No risk to try. Free to start with no implementation fees. Usage based pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Reporting & Statistics
- Third-Party Integrations

## Integrations (1 total)

- Zendesk Suite

## Support Options

- FAQs/Forum
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software)

## Alternatives

1. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (14 reviews)
2. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Ada](https://www.capterra.co.uk/software/164470/ada-support) — 4.7/5 (15 reviews)
4. [Tiledesk](https://www.capterra.co.uk/software/187541/tiledesk) — 4.6/5 (154 reviews)
5. [Smith.ai](https://www.capterra.co.uk/software/181278/smith-ai-live-website-chat) — 4.8/5 (29 reviews)

## Reviews

### "Free to start and fast to stand up." — 5.0/5

> **Brian** | *18 October 2021* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The platform was easy to start \& we were live in 15 minutes. We were able to recreate our FAQ page just by inputting our Zendesk link. My staff is happy that they don't have to answer repetitive tickets and can focus on higher priority customer support issues.
> 
> **Cons**: I'm not sure if they can integrate with anyone other than Zendesk.

-----

### "The chat tool is extremely helpful" — 5.0/5

> **Julien** | *4 November 2021* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: It was so fast and simple to set up. Literally took 10 minutes. There's 0 maintenance either as it automatically pulls information from Zendesk.
> 
> **Cons**: They don't have Spanish yet... but I think that's coming soon.
> 
> So far so good. The team is also extremely fast at responding to our inquiries. For a small-midsized business, having someone that cares about their customers goes a long way.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1019816/got-it-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237479/Got-It-AI/> |
| en-AE | <https://www.capterra.ae/software/1019816/got-it-ai> |
| en-AU | <https://www.capterra.com.au/software/1019816/got-it-ai> |
| en-CA | <https://www.capterra.ca/software/1019816/got-it-ai> |
| en-GB | <https://www.capterra.co.uk/software/1019816/got-it-ai> |
| en-IE | <https://www.capterra.ie/software/1019816/got-it-ai> |
| en-IL | <https://www.capterra.co.il/software/1019816/got-it-ai> |
| en-IN | <https://www.capterra.in/software/1019816/got-it-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1019816/got-it-ai> |
| en-SG | <https://www.capterra.com.sg/software/1019816/got-it-ai> |
| en-ZA | <https://www.capterra.co.za/software/1019816/got-it-ai> |

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