---
description: Discover the benefits and disadvantages of Resolve.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Resolve Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Resolve](/software/1018634/resolve)

# Resolve

Canonical: https://www.capterra.co.uk/software/1018634/resolve

> Resolve powers the future of autonomous IT with AI-driven observability, virtual agents, automation, and orchestration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Resolve?

ITOps, I\&O, NetOps, ITSM, Service Desk, Enterprise Automation, Platform Engineering, CIOs and CTOs, Digital Transformation

## About the vendor

- **Company**: Resolve Systems

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Resolve uses a subscription-based pricing model, with tiers based on number of workflows and/or users needed. Pricing can also vary according to the level of support tier requested.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Austria, Belarus, Belgium, Benin, Bosnia & Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa and 90 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Integrations (36 total)

- AWS Identity and Access Management (IAM)
- AlienVault OSSIM
- AppDynamics
- BigPanda
- ChatGPT
- Claude
- Datadog
- Dynatrace
- F5 BIG-IP
- Freshdesk
- GitHub
- GitLab
- Intune HRMS
- Jira
- LDAP Manager

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3409 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (685 reviews)
5. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1018634/resolve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/236289/Resolve/> |
| en-AE | <https://www.capterra.ae/software/1018634/resolve> |
| en-AU | <https://www.capterra.com.au/software/1018634/resolve> |
| en-CA | <https://www.capterra.ca/software/1018634/resolve> |
| en-GB | <https://www.capterra.co.uk/software/1018634/resolve> |
| en-IE | <https://www.capterra.ie/software/1018634/resolve> |
| en-IL | <https://www.capterra.co.il/software/1018634/resolve> |
| en-IN | <https://www.capterra.in/software/1018634/resolve> |
| en-NZ | <https://www.capterra.co.nz/software/1018634/resolve> |
| en-SG | <https://www.capterra.com.sg/software/1018634/resolve> |
| en-ZA | <https://www.capterra.co.za/software/1018634/resolve> |

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