What is VideoAsk?

Face-to-face interactions are worth ever more these days. Harness the power of video to help convert leads, get authentic testimonials, screen job applicants, or engage your audience. VideoAsk makes it easy with quick video chats that are cloud-based, making personal interactions scalable. Plus there are text and audio options when video isn't possible, as well as multiple choice, payment options, and more.

Who Uses VideoAsk?

Marketing, HR, Sales. Add a human touch to your sales funnel, get authentic testimonials, screen job applicants without calls, all with one tool.

Where can VideoAsk be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Typeform
  • Located in Barcelona, Spain
  • Founded in 2012
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Catalan, Dutch, English, French, German and 7 others

VideoAsk pricing

Starting Price:

US$24.00/month
  • Yes, has free trial
  • Yes, has free version

VideoAsk has a free version and offers a free trial. VideoAsk paid version starts at US$24.00/month.

Pricing plans get a free trial

About the vendor

  • Typeform
  • Located in Barcelona, Spain
  • Founded in 2012
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Catalan, Dutch, English, French, German and 7 others

VideoAsk videos and images

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Features of VideoAsk

  • API
  • Alerts/Notifications
  • CSAT Survey Structure
  • Chat/Messaging
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Continuous Feedback
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualisation
  • Engagement Tracking
  • Feedback Management
  • For Sales Teams/Organizations
  • Forms Management
  • Human Handover
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multiple Question Types
  • NPS Survey Structure
  • One-to-One Messaging
  • Online Forms
  • Online Polling
  • Performance Metrics
  • Process/Workflow Automation
  • Progress Tracking
  • Prospecting Tools
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Quizzes
  • Real Time Data
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Onboarding & Training
  • Screen Recording
  • Sentiment Analysis
  • Skip Logic
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Video Editing
  • Visual Analytics
  • Workflow Management

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Reviews of VideoAsk

Average score

Overall
4.8 (52)
Ease of Use
4.7 (52)
Customer Service
4.7 (52)
Features
4.6 (52)
Value for Money
4.6 (52)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
15%
3
2%
2
2%
Darnell B.
Darnell B.
Growth Strategist & Educator in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

VideoAsk changes the game with such a ridiculously simple tool and mantra...

5.0 last month New

Comments: I was hooked from the moment I learned about this software (via Typeform). Being as conversational and authentic as possible is something I'm a huge advocate of in my line of work, so VideoAsk totally speaks my language. It's a terrific product and their support community is LEGENDARY. Two thumbs WAY up from me.

Pros:

I'm currently using it to qualify leads and guide them to specific resources on my website, depending on what makes the most sense for their needs. Love the fact you can integrate it with Calendly so people can book sessions with you directly from the videoask. I'm also a fan of how foolproof it is to embed it within my website. I think the best thing about this software is that it allows you to metaphorically walk people through your website and give them a taste of your personality, which lowers the trust barrier because people can see your face.

Cons:

It's on the pricier side IMO but there's not yet anything quite like it competition-wise, so it's hard to compare it to other products. That said, I think if you're getting hella conversions from deploying it, it's the type of thing that will pay for itself a million times over.

Eyüp Ö.
Industrial Engineer in Turkey
Financial Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

VideoAsk EO

5.0 2 months ago New

Comments: I realized that I made the right decision by trusting this software.

Pros:

It is very nice to be able to create videos of my own brand. This way, my company looks more formal and engaging.

Cons:

Some features and settings can be difficult to find sometimes. Other than that, most of the problems that I had bad experiences were fixed with the updates.

Tara P.
Owner in US
Education Management, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

It's just ok

2.0 2 months ago New

Pros:

I like the templates and would like to see more of those.

Cons:

I use VideoAsk in my Typeform employee application, but the video size is so limited that many applicants are unable to upload their short videos. I also don't like that I can't change the order of the reviews that come or separate the video reviews from the written reviews.

Pip M.
Director in Australia
Management Consulting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Incredible Product

5.0 2 months ago

Comments: The overall experience with VideoAsk has been amazing. The team are quick to respond to any questions and they have gone out of their way to help me with very specific questions

Pros:

I love that we can integrate our booing software directly into the VideoAsk which helps to really streamline the process that our leads are going through with us. I love that we can brand it to our ProjectBox brand including the way that it is designed and the messaging throughout. With a bit of planning it is incredibly easy to set up and integrate with our existing tools and the feedback that we receive from people about it is amazing. Our conversion rate for enquiries has skyrocketed using this software.

Cons:

There is nothing I really don't like, the things that I had an issue with at the start have all been fixed. It can be a little difficult to remember where settings are for particular things but once you know, you know.

Alternatives Considered: Bonjoro

Reasons for Switching to VideoAsk: I loved how easy it was to create a 'choose your own journey' experience for the people landing on our website and how we could brand it as we needed to.

Burcak S.
ceo in US
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Videoask responses

5.0 2 months ago New

Pros:

I like the concept of sending customers a video right on the topic which increases the response rate. I also like the connectivity with other products like shopify and with many other apps through zapier

Cons:

I use the videoask gadgets in our shopify store. The popup shows in every screen. This means that even when the customer clicks on the "minus" sign to turn the gadget off, the gadget pops up in the next screen again. We could not adjust that functionality.